Guests
All properties in Puerto Morelos, Quintana Roo, Mexico

Hotel el Moro

Hotel with outdoor pool, near Puerto Morelos Town Square

  • Free WiFi

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 50.
1 / 50Outdoor Pool
Av. Javier Rojo Gomez, Puerto Morelos, 77580, QROO, Mexico
8.6.Fabulous.
  • Authentic old hotel and courtyard in excellent condition. Good location in town.…

    Mar 3, 2021

  • Very charming property, exterior and public space well maintained. Staff very friendly.

    Dec 18, 2019

See all 20 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub

Property highlights

Main amenities

  • 18 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Rooftop terrace

For families

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Puerto Morelos Town Square - 2 min walk
  • Puerto Morelos Reef - 2 min walk
  • Artisans Market - 2 min walk
  • San Jose Catholic Parish - 2 min walk
  • Ojo de Agua Beach - 3 min walk
  • Puerto Morelos Beach - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Quadruple Room
  • Junior Studio Suite

What’s around

Landmarks

  • Puerto Morelos Town Square - 2 min walk
  • Puerto Morelos Reef - 2 min walk
  • Artisans Market - 2 min walk
  • San Jose Catholic Parish - 2 min walk
  • Ojo de Agua Beach - 3 min walk
  • Puerto Morelos Beach - 16 min walk
  • Dr. Alfredo Barrera Marin Botanical Garden - 2.3 mi / 3.8 km
  • Sanctuary of Hope and Time Capsule - 2.6 mi / 4.2 km
  • Crococun Zoo - 3.4 mi / 5.5 km
  • Petempich Bay - 7.8 mi / 12.6 km
  • Maroma Beach - 12.8 mi / 20.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
map
See on map
Av. Javier Rojo Gomez, Puerto Morelos, 77580, QROO, Mexico

At a glance

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in rooms

Transfers

  • Train station pick-up
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Parking

  • Free offsite parking nearby
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11
  • Conference space size (meters) - 0

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • Wheelchair accessible

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries

Be entertained

  • 45-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free newspaper
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante del Moro - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Small print

Also known as

  • Posada el Moro
  • Hotel el Moro Puerto Morelos
  • Hotel el Moro Hotel Puerto Morelos
  • Posada el Moro Hotel
  • Posada el Moro Hotel Puerto Morelos
  • Posada el Moro Puerto Morelos
  • Posada El Moro Riviera Maya, Mexico - Puerto Morelos
  • Hotel el Moro Puerto Morelos
  • Hotel el Moro
  • el Moro Puerto Morelos
  • Hotel el Moro Hotel

Optional extras

Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel el Moro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Restaurante del Moro offers Mexican cuisine. Nearby restaurants include Merkadito del Mar (3-min walk), Restaurante y Marina "Pelícanos" (3-min walk), and Spaghettino Ristorante Italiano (4-min walk).
  • Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
8.6.Fabulous.
  • 8.0.Very good

    Very pleasant surprise in Puerto Morelos!

    Quite pleasantly surprised. Very clean and room was in good condition. Excellent location.

    1 night family trip, Apr 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff at this hotel are very warm, friendly and accommodating. it feels like a place where people enjoy coming to work and enjoy the guests. I plan to return to this hotel. The staff treat each other and the guests with kindness. Susanne F.

    14 night trip, Mar 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Was small and in centre of town. Pretty property. Large rooms. Free eggs and toast for breakfast. Staff amazing. Had some issues with the room and was fixed immediately.

    7 night romance trip, Feb 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was exceptional. Little details and genuine care for their guest make all the difference. Rooms and linen fresh and clean. Quite little oasis in the middle of town.

    7 night family trip, Jan 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Quaint

    Adorable place. Staff are great

    Patrick, 4 night romance trip, Nov 10, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Refugio in Puerto Morales

    Recognizing that Puerto Morales is a jam-packed beach party town this hotel is so designed as to give the impression of solitude in spite of it's very small size. This is not a sprawling resort property but a collection of artsy buildings with a tropical garden in the central courtyard.

    Lin, 2 night trip with friends, Aug 21, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    A good to stay and relax for a few days.

    Friendly small hotel close to beach and shops/local restaurants. Traditional style hotel with good facilities . Quiet and very clean with attentive staff.

    Mike, 3 night trip, Jul 15, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Le personnel tres gentil.Les dejeuners....vraiment pas appetissants et on sent que c est calculée :pas de jus,café dilué, 3 demis rotie!un dejeuner est oeuf brouillé avec feve noir,fromage microscopique et l autre dejeuner;assiette a dessert moitié cantaloupe et autre melom avec 3 demi roties!...et ne demander pas d extra...faut payer!

    8 night trip with friends, Nov 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Wir haben spät eingecheckt (20:00 und 23:30) und wurden sehr freundlich empfangen. Unser Zimmer war sehr geräumig und der Pool erfrischend, netter Innenhof; Frühstück ok

    2 night trip, Nov 6, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Kleines Hotel an guter Lage mit tollem Pool

    Wir haben dieses Hotel eigentlich nur als Zwischenstop gewählt. Es hat uns aber sehr positiv überrascht, tolle Gartenanlage mit schönem Pool, grosszügige Zimmer, perfekte und trotzdem ruhige Lage. Einzig das Frühstück war recht bescheiden: 1 Rührei, 2 Toastscheiben, Kaffee und 1 Glas Konzentratsaft. Würden das Hotel aber sehr empfehlen!

    Patrik, 1 night family trip, Jul 25, 2018

    Verified Hotels.com guest review

See all 20 reviews