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All properties in Kagoshima, Kagoshima Prefecture, Japan

Shiroyama Hotel Kagoshima

4-star hotel with 6 restaurants, near Amu Plaza Kagoshima

  • Free WiFi
From
Rs12,249

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  • Shiroyama Hotel Kagoshima
  • Shiroyama Hotel Kagoshima
  • Imperial Suite, Mt. Sakurajima View (No Extra Bed) - Living Area
  • Royal Suite, Mt. Sakurajima View (No Extra Bed) - Bathroom
  • Shiroyama Hotel Kagoshima
Shiroyama Hotel Kagoshima. Image 1 of 70.
1 / 70Shiroyama Hotel Kagoshima
41-1 Shinshoin-cho, Kagoshima, 890-8586, Kagoshima (prefecture), Japan
9.2.Superb.
  • A refreshing time in Kagoshima with the friendliest hotel team in Japan

    Jan 14, 2021

  • Good service, nice location to view Kagoshima night scenery. A bit inconvenient to go…

    Jan 11, 2020

See all 453 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transport options
Dining options
Convenient
  • Free WiFi
  • Parking available
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 355 guestrooms
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Kagoshima
  • Amu Plaza Kagoshima - 22 min walk
  • Shiroyama Park - 1 min walk
  • Shiroyama Observatory - 3 min walk
  • Mt. Shiroyama - 4 min walk
  • Terukuni Shrine - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room, Non Smoking (No View, No Extra Bed)
  • Twin Room, Non Smoking (Mt. Sakurajima View, No Extra Bed)
  • Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)
  • Standard Double Room, Non Smoking (No View, No Extra Bed)
  • Superior Double Room, Non Smoking (Mt. Sakurajima View, No Extra Bed)
  • Family Room, Non Smoking (No View, No Extra Bed)
  • Family Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)
  • Convertible Room, Non Smoking (No View, No Extra Bed)
  • Convertible Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)
  • Superior Twin Room, Non Smoking (Sakurajima View, No Extra bed)
  • Moderate Twin Room, Non Smoking (No View, No Extra Bed)
  • Royal Suite, Mt. Sakurajima View (No Extra Bed)
  • Single Room, Non Smoking (Single Use, No View, No Extra bed)
  • Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

What’s around

Landmarks

  • Heart of Kagoshima
  • Amu Plaza Kagoshima - 22 min walk
  • Shiroyama Park - 1 min walk
  • Shiroyama Observatory - 3 min walk
  • Mt. Shiroyama - 4 min walk
  • Terukuni Shrine - 10 min walk
  • Saigo Cave - 11 min walk
  • Xavier Church Shinseido - 14 min walk
  • Saigo Takamori Statue - 14 min walk
  • Kagoshima City Museum of Art - 15 min walk
  • Jigenryuhyohousho History Museum - 15 min walk

Getting around

  • Kagoshima Airport (KOJ) - 39 min drive
  • Kagoshima Chuo Station - 25 min walk
  • Kagoshima Station - 26 min walk
  • Sakanoue station - 15 min drive
  • Free area shuttle
map
See on map
41-1 Shinshoin-cho, Kagoshima, 890-8586, Kagoshima (prefecture), Japan

At a glance

Hotel size

  • This hotel has 355 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 5:00 PM-midnight
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Breakfast is not included in the Breakfast rate for children ages 3-12. Additional fees of JPY 1100 per child age 6-12, per day and JPY 550 per child 3-5, per day apply and are collected at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (JPY 1000 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Full-service spa
  • Sauna

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1963
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Dining

SUIREN - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

LE CIEL - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

HISUICHO - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

HOLT - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.

RAKUSUI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2750 for adults and JPY 1100 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for JPY 2200.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs JPY 1000 per night
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Hot springs access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Shiroyama
  • Shiroyama
  • Shiroyama Kagoshima Kagoshima
  • Shiroyama Hotel Kagoshima Hotel
  • Shiroyama Hotel Kagoshima Kagoshima
  • Shiroyama Hotel Kagoshima Hotel Kagoshima
  • Shiroyama Hotel
  • Shiroyama Kanko
  • Shiroyama Kanko Hotel
  • Shiroyama Kanko Hotel Kagoshima
  • Shiroyama Kanko Kagoshima
  • Castle Park Onsen Hotel
  • Hotel Shiroyama Kagoshima
  • Shiroyama Kagoshima

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Shiroyama Hotel Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 5:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there are 6 onsite restaurants, featuring Japanese cuisine and garden views. Nearby restaurants include Royal Host (14-min walk), Kumasotei (14-min walk), and Sri Lanka Kagoshima (14-min walk).
  • Onsite recreation at Shiroyama Hotel Kagoshima includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Shiroyama Hotel Kagoshima also has a garden.
9.2.Superb.
  • 10.0.Exceptional

    Our room was really big & Sakrajima view from our room was very nice.

    2 night family trip, Jan 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is just at the top of mountain, really nice view, beautiful... Breakfast hv a lot of choices, it’s so delicious! Shuttle bus is also very helpful for us. Great hotel, will definitely visit again!

    nam, 2 night trip with friends, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I've never used the property amenities other than the bar, which has a great view of the volcano. I just sit in my room--get one with a volcano view--and watch the volcano. Beautiful hotel in a less discovered Japanese town. Sakurajima is amazing when it is erupting. The town itself is quieter with lovely weather. Take a cab for some local ramen. The room though is clean, comfortable, with great views. I love this hotel. A gem away from most of the tourists..

    1 night family trip, Nov 5, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Arbitrarily changed the check in and check out time with no advance warning. Check in 5 PM, check out at 10 AM. Seriously I would not have booked my stay there had I been warned ahead of time. Room 880, carpet is DIRTY! Management should just go to look for it themselves. A disgrace! The staff are nice and pleasant. My wife lost her room key and they managed to recover it for us!

    1 night family trip, Nov 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel is expensive but I don’t think it’s worth it. The restaurants closed early the day we arrived and it’s inconvenient to go anywhere.

    1 night trip, Oct 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel I’ve ever stayed at! Impeccable attention to details and absolutely amazing service. Onsen offers a spectacular view unmatched anywhere else!

    1 night trip, Oct 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Room upgraded

    We booked the hotel stay from Hotels.com. When we arrived we were shocked at the poor quality room given to us: no view (looking out onto air conditioning fans and hotel walls), not renovated like other newer refurbished rooms, bad smell of smoke. When we mentioned that this was unacceptable to the staff, they were quick to offer 3 other rooms, one at the same price and 2 others at slightly higher prices. All were renovated, spacious, clean with no smell, higher floor and spectacular view of the city, ocean, and volcano. We took the slightly higher priced one (which was well worth it).

    2 night trip, Oct 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great open air onsen with mountain view!

    Staffs at reception very professional and very welcoming. Normal double bed room and bathroom is quite small, so we prefer bathing in the public bath. Open air onsen is excellent (with a view of the mountain!!).

    2 night romance trip, Sep 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family holiday

    A great place to relax and enjoy the hot spring.

    CHAOLIN, 1 night family trip, Sep 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Breakfast and onsen is good. Shuttle bus is convenience. Cannot delay checkout time to noon without charges.

    SF, 2 night trip with friends, Sep 7, 2019

    Verified Expedia guest review

See all 453 reviews