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Mercure Jeddah Al Hamra

Photo gallery for Mercure Jeddah Al Hamra

Indoor pool
Exterior
Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served, international cuisine
Free toiletries, hair dryer

Overview of Mercure Jeddah Al Hamra

UNESCO Sustainable Travel Pledge

Mercure Jeddah Al Hamra

Jeddah hotel with indoor pool and restaurant

8.0/10 Very good

149 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Alexandria Street, Al Ruwais District, Jeddah, 21572

Guests rated this location 8.1/10 - Very good

Main amenities
  • 24-hour room service
  • Airport shuttle
  • Breakfast available
  • Business center
  • Daily housekeeping
  • Health club
  • Indoor pool
  • Near the beach
  • Restaurant and bar/lounge
  • Sauna
  • Spa tub
  • Steam room
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cribs/infant beds
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

Getting around

  • King Abdulaziz Intl. Airport (JED) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • InterContiental Club Lounge - 5 min walk
  • بيتزا عالحطب - 5 min walk
  • مطعم المائدة البخاري - 2 min walk
  • اريديوم لاونج - 3 min walk
  • Blu Jam - 5 min walk

About this property

Mercure Jeddah Al Hamra

Mercure Jeddah Al Hamra offers an airport shuttle (available 24 hours) for SAR 150 per vehicle one way. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at PALM RESTAURANT, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers like the location.

Languages

Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Couples wishing to share a room must provide proof of marriage

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Free daily reception
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center
  • Computer station
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Facilities

  • An indoor pool
  • Banquet hall
  • Health club
  • Safe-deposit box at front desk
  • Sauna
  • Spa tub
  • Steam room
  • Television in common areas

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter/sink
  • Raised toilet seat
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Languages

  • Arabic
  • English
  • Filipino
  • Hindi

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

PALM RESTAURANT - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
JASMINE COFFEE LOUNGE - This bar specializes in local and international cuisine. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 50–50 for adults, and SAR 25–25 for children
  • Airport shuttle service is offered for an extra charge of SAR 150 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Children & extra beds

  • Rollaway beds are available for SAR 100.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and cash.</p>

Also known as

Jeddah Al Hamra
Mercure Hamra
Mercure Hamra Hotel
Mercure Hamra Hotel Jeddah Al
Mercure Jeddah Al Hamra
Mercure Jeddah Al Hamra Hotel
Mercure Jeddah Al Hamra Hotel
Mercure Jeddah Al Hamra Jeddah
Mercure Jeddah Al Hamra Hotel Jeddah

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Mercure Jeddah Al Hamra?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Jeddah Al Hamra?
Yes, there's an indoor pool.
Are pets allowed at Mercure Jeddah Al Hamra?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mercure Jeddah Al Hamra?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Mercure Jeddah Al Hamra?
Yes, an airport shuttle is available. The charge is SAR 150 per vehicle one way.
What are the check-in and check-out times at Mercure Jeddah Al Hamra?
You can check in from 2:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Jeddah Al Hamra and nearby?
Mercure Jeddah Al Hamra has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Mercure Jeddah Al Hamra?
Yes, PALM RESTAURANT offers international cuisine.
What's the area around Mercure Jeddah Al Hamra like?
Mercure Jeddah Al Hamra is a short 10-minute walk from Middle Corniche Park and 13 minutes' walk from Jeddah Fountain View. Travelers say the area is walkable and good for shopping.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.1/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

NORAH, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

Mohamad Ibrahem, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Just Don’t Do It!!
Good location near the Corniche, but otherwise very disappointing. We booked a junior suite, but it had the smallest bathroom ever. The swimming pool was empty. The WiFi didn’t work. The restaurant closed early so the chef could watch the World Cup! The hotel wanted to charge extra to watch the football. The hotel’s airport shuttle service was more than double the price of a taxi, but didn’t turn up until we chased, and was then more than 30 minutes late. When we complained, the hotel said that the service is provided by an outside company and we should take it up with them. Mercure Hotels claim to offer an impeccable experience. Not in Jeddah they don’t.
Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Very good experience
Mohamed, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Spent few days in Jeddah, I really enjoyed it. The Mercure Hotel location was very good, only few minutes walk from the beach and palastine street with plenty of shops and restaurants. Staff at the Mercure were very friendly, professional and polite. Always happy to help. Special thanks to Mohammed, at reception desk.
Shamel, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ejaz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Moustafa, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

VICTOR, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 3-night trip
Verified Expedia guest review

6/10 Good

Ridha, 1-night business trip
Verified Hotels.com guest review