San Rafael Hotel

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
View from room

Overview of San Rafael Hotel

San Rafael Hotel

4.0 star property
Upscale hotel within walking distance of La Merced Church

9.8/10 Exceptional

255 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Map
2da calle Poniente No.7 Antigua, Antigua Guatemala, Sacatepequez
Main amenities
  • Daily housekeeping
  • 24-hour room service
  • Spa services
  • Airport drop-off service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Communal living room
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Fireplace
  • Premium bedding
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala

Getting around

  • La Aurora Intl. Airport (GUA) - 80 min drive
  • Airport drop-off service

About this property

San Rafael Hotel

San Rafael Hotel offers airport drop-off service (available 24 hours). You can indulge in hot stone massages or facials. The helpful staff and location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 20
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 984 ft (USD 8.00 per night)

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10:30 AM
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Communal living room
  • Spa services

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Fan
  • Bathrobes
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: USD 3 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle. Maximum occupancy 3

Parking

  • Parking is available nearby and costs USD 8.00 per night (984 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Also known as

San Rafael Antigua Guatemala
San Rafael Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel Antigua Guatemala

Frequently asked questions

Overall score and ratings

9.8

Exceptional

10.0/10

Cleanliness

9.9/10

Staff & service

9.4/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

Awesome service and a beautiful hotel.
Mona, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Joseph, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is a gorgeous, tranquil, comfy boutique hotel with lovely owners and staff. Many thanks to Ron for the rooftop treat, my group really loved it. This staff is amazing and the breakfast is wonderful. Wished we had more days...will be back.
Jill, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

If you get availability you are lucky! This property is everything! Rooms, gardens, aromas, ambience. Absolutely everything is treasure and pleasure!
KSENIA, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Actually we LOVED everything about the property! The most beautiful and serene accommodation we’ve stayed in! The staff, especially Sofia, went above and beyond to make our stay perfect! The rooftop view for evening wine was beyond description! We’ll be back!
Ronnie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous small hotel that is very private and quiet. There are only 7 rooms but they are spacious, beautifully decorated and they all have a fireplace, skylight and comfy beds. There are antiques and art pieces everywhere. It was restored with upmost taste. It's like a museum. The inside garden is amazing and there are comfy sofas and chairs everywhere to hang out and chill. You don't want to leave the hotel, but yet just outside the doors there is everything you need in a short walking distance. The staff is super nice and they will start the fire in the fireplace for you on demand. I highly recommend it. Oh and did I mention the fabulous breakfasts? I give it ❤️❤️❤️❤️❤️
Roxanne, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

The hotel is beautiful and maintained in an excellent state. The breakfast in the morning is delicious and the room extremely comfortable and beautiful. Will definitely like to stay there the next time I am visiting Antigua.
Bradley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chloe, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Really nice, clean, delicious breakfast, friendly staff
Karen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was literally like staying in a European villa in the middle of a small old European city - located in a place surrounded by volcanoes - loved it
Robert, 4-night romance trip
Verified Expedia guest review