Waldorf Astoria Jerusalem

Photo gallery for Waldorf Astoria Jerusalem

Primary image
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Balcony

Overview of Waldorf Astoria Jerusalem

Waldorf Astoria Jerusalem

5.0 star property
Luxury hotel with spa, near Mamilla Mall

9.1/10 Superb

384 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is Rs 639
Price available on 28/06/2022
Map
26-28 Agron Street, Jerusalem, 9419008
Main amenities
  • 226 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Jerusalem City Centre
  • Ben Yehuda Street - 8 min walk
  • Jaffa Gate - 8 min walk
  • Church of the Holy Sepulchre - 11 min walk
  • Damascus Gate - 13 min walk
  • Temple Mount - 17 min walk
  • Dome of the Rock - 18 min walk
  • Al-Aqsa Mosque - 18 min walk
  • Western Wall - 18 min walk
  • Mount of Olives - 22 min walk
  • City of David - 23 min walk

Getting around

  • Ben Gurion Airport (TLV) - 51 min drive
  • Jerusalem Malha Station - 7 min drive
  • Jerusalem Biblical Zoo Station - 8 min drive
  • Jerusalem (JRS-Malha Railway Station) - 19 min drive
  • Airport shuttle (surcharge)

About this property

Waldorf Astoria Jerusalem

Putting you within a 10-minute drive of Al-Aqsa Mosque and Jaffa Gate, Waldorf Astoria Jerusalem features a rooftop terrace and offers an airport shuttle (available 24 hours) for ILS 250 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body scrubs, or reflexology, and The Palace, one of 3 restaurants, serves Mediterranean cuisine. An indoor pool and a bar/lounge are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, rainfall showerheads, and memory foam beds with premium linens. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Parking
  • Onsite self parking (ILS 60 per day; includes in/out privileges)
  • Onsite valet parking (ILS 20 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Transfers
  • Airport shuttle (available 24 hours)*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Childcare in room (surcharge)
  • Lifeguard on site

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (14747 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • Arabic
  • English
  • French
  • Hebrew
  • Russian

Room amenities

Be entertained

  • DVD player
  • 46-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guerlain Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

The Palace - This restaurant specializes in Mediterranean cuisine.
The Kings Court - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Garden Terrace - This restaurant overlooks the garden and specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Awards and affiliations

Waldorf Astoria Jerusalem is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

Optional extras

  • Airport shuttle service is offered for an extra charge of ILS 250 per vehicle (one-way, Maximum occupancy 4)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ILS 500.0 per day
  • Airport shuttle service for children up to age 2 costs ILS 250 (one-way)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs ILS 60 per day with in/out privileges
  • Valet parking costs ILS 20 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Frequently asked questions

Overall score and ratings

9.1

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

4/10 Fair

Joel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ZVI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Waiting to come again!
This is our third stay at the hotel. Service has always been amazing. They truly try to accommodate! They think of everything to make your room comfortable! Breakfast is amazing. I was a little disappointed in the Shabbos meal this time. Other than that it is a 10+.
Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

rochelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

zvi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zev, 4-night trip
Verified Expedia guest review

6/10 Good

תמורה לא הולמת
הגענו לחגוג יום הולדת לאישתי. המלון יפה, מיקום מעולה אך לצערי אכזב. ארוחות הבוקר סבירות אך לא מעבר לכך. שרות החדרים לא זכר לנקות לנו את החדר מיוזמתו. הטלויזיה היתה מנותקת(לא בוצע צק ליסט ראוי לחדר) בקיצור בירושלים יש בתי מלון יותר מוצלחים
Oved, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Noam, 1-night trip
Verified Expedia guest review

8/10 Very good

המלון מאוד יפה והשירות מעולה אבל יש כמה בעיות בארוחת הבוקר. החדר בופה מאוד קטן וצרוף ובתקופת קורונה זה לא כל כך נעים ובנוסף הצוות לא דורש מהסועדים לשים מסכה כשהם הולכים לקחת . אוכל ושוב השירות מושלם
doron, 1-night trip
Verified Hotels.com guest review