Cristal Ballena Boutique Hotel & Spa

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Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Outdoor pool, pool umbrellas, sun loungers

Overview of Cristal Ballena Boutique Hotel & Spa

VIP Access

Cristal Ballena Boutique Hotel & Spa

3.0 star property
3-star beach resort with spa, near Marino Ballena National Park

9.5/10 Exceptional

146 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
The price is Rs 169
Price available on 18/05/2022
Map
7 km al Sur de Uvita, Costa Ballena, Ballena, Puntarenas, 60504
Main amenities
  • 21 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free beach shuttle
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Marino Ballena National Park - 15 min walk
  • Playa Ballena - 10 min drive
  • Uvita Beach - 5 min drive
  • Ventanas Beach - 9 min drive
  • Tortuga Beach - 12 min drive
  • Punta Uvita - 14 min drive
  • Playa Hermosa - 18 min drive
  • Playa Dominical - 24 min drive
  • Nauyaca Waterfalls - 37 min drive

Getting around

  • Drake Bay (DRK) - 28.2 miles/45.4 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

About this property

Cristal Ballena Boutique Hotel & Spa

Cristal Ballena Boutique Hotel & Spa is a great choice for your beach stay in Ballena, putting you near activities like scuba diving, snorkeling, and surfing/boogie boarding. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Offering ocean views, Pura Vida serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms at this Mediterranean resort offer up nice touches like Tempur-Pedic beds with premium linens. The pool and helpful staff get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 21 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's menu

What to do

  • Free beach shuttle
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (861 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Cristal. Services include facials and manicures and pedicures.

The spa is open daily.

Dining

Pura Vida - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: CRC 37000
  • Christmas Eve (24 December) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 52000
  • New Year's Eve (31 December) Gala Dinner per child: CRC 52000 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 105000 per vehicle (one-way, Maximum occupancy 3)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children up to age 11 costs CRC 70000 (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cristal Ballena
Hotel Resort Cristal Ballena
Cristal Ballena Boutique Hotel
Cristal Boutique Hotel
Cristal Ballena Boutique
Hotel Cristal Ballena Osa Peninsula
Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
Cristal Ballena Boutique Hotel Spa
Hotel Resort Spa Cristal Ballena
Cristal Ballena & Spa Ballena
Cristal Ballena Boutique Hotel Spa
Cristal Ballena Boutique Hotel & Spa Resort
Cristal Ballena Boutique Hotel & Spa Ballena
Cristal Ballena Boutique Hotel & Spa Resort Ballena

Frequently asked questions

Overall score and ratings

9.5

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mehmet, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise, wish we could have stayed longer
Lovely hotel in the most beautiful setting. Staff and food were excellent. Excellent whale watching tour organised by hotel with dolphin tours. Very good bird watching from the hotel grounds.
Patricia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The administration and Staff were great. They resolve every one of our requests in a great way and efficiency.
Luis, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, always giving very good customer service, clean, food delicious, gorgeous swimming pool, nice location, surround of nature, close to the beach, highly recommended.
Harold, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful location, great hike through rain forest from the property. Great views, toucans seen from balcony. Staff super friendly and place was impeccably clean,
gina, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful grounds. Nice rooms with balcony overlooking the ocean. Traditional tico breakfast but restaurant prices very high a la carte
Michael, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel has a large property with hiking trails around it. From the balcony in my room, I could see toucans in the morning. On the hiking trails, there were monkeys in banana trees. The reception desk has a video to show what types of animals visit the property. The room had an ocean view. The large pool was perfect after a long day
Michael, 1-night romance trip
Verified Expedia guest review