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Holiday Inn Lancaster, an IHG Hotel

3.5-star hotel with indoor pool, near Lancaster County Convention Center

  • Free WiFi
From
Rs9,035

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  • Pool
  • Pool
  • Pool
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8.4.Very good.
  • The Staff was absolutely wonderful. We had to switch keys two or three times because…

    Jun 5, 2021

  • Staff were amazing. Checkin was a little delayed, but they took our bags to our room…

    Jun 5, 2021

See all 300 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Easy parking
Convenient
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 134 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 26 min walk
  • Sehner-Ellicott-von Hess House - 4 min walk
  • Hole in The Wall Puppet Theater - 5 min walk
  • Lancaster Quilt & Textile Museum - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

Location

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 26 min walk

What’s around

Landmarks

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 26 min walk
  • Sehner-Ellicott-von Hess House - 4 min walk
  • Hole in The Wall Puppet Theater - 5 min walk
  • Lancaster Quilt & Textile Museum - 5 min walk
  • Demuth Museum - 6 min walk
  • Heritage Center Museum of Lancaster County - 6 min walk
  • The Ware Center - 6 min walk
  • Central Market - 7 min walk
  • Fulton Theatre - 7 min walk

Getting around

  • Harrisburg Intl. Airport (MDT) - 38 min drive
  • Lancaster, PA (LNS) - 18 min drive
  • Reading, PA (RDG-Reading Regional) - 38 min drive
  • Lancaster Station - 18 min walk
  • Mount Joy Station - 22 min drive
  • Elizabethtown Station - 27 min drive

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 12 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

The Imperial - This restaurant serves lunch and dinner.

Small print

Also known as

  • Hotel Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel
  • Holiday Inn Lancaster, an IHG Hotel Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster
  • Holiday Inn Lancaster
  • Holiday Inn Lancaster, An Ihg

Optional extras

Self parking costs USD 12 per night

Rollaway beds are available for USD 10 per day

Breakfast costs between USD 7 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 25 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Lancaster, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 12 per night.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 25 per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 3 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, The Imperial. Nearby restaurants include Cafe One Eight (4-min walk), Himalayan Curry & Grill (4-min walk), and La Dolce Vita (5-min walk).
  • Holiday Inn Lancaster, an IHG Hotel has an indoor pool and a 24-hour fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Great family stay !

    Wonderful time with three kids. Everything was clean and organized. The front desk’s server was down upon check in and after brief wait, all guests in line were given free parking for their troubles. It was very kind and great customer service ! My kids loved the pool, the room, and the downstairs restaurant was perfect for take out.

    Katy, 3 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    Things were broken in the room. The room Phone was not working. Bathroom light was not working properly. Had to switch on/off couple of time to get it worked. The soap was missing in the room to wash hands. The worst was shower .. shower was horrible.. the water flow was extremely less in the shower and that is very disappointing. We were there for one night and we had time crunch so I didn’t find it worth wasting time in even telling them and ask for the replacement. Also, the keys were not working. Had to ask them for two time replacements. The room was pricey. I paid $200 and I am very disappointed.

    Asha, 1 night family trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic service

    The service was fantastic. Nicole was so helpful and friendly. She gave me maps, lists of restaurants in walking distance, and her recommendations. Everyone at the front desk was very customer oriented. Great experience!

    Danyielle, 3 night family trip, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect

    Brian, 1 night family trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good value

    Staff is great. Room was clean and comfortable. A little small. Overall no complaints. Very good price for what you get.

    3 night family trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hot

    Néida Cristal, 1 night trip, Apr 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Worst experience in a hotel

    It was awful. When we were fast sleep midnight, there was dog barking in the next door. First time in a hotel accepts dogs. Earlier in the morning, like around 6am, the plumbing was groaning loudly. Carpets are dirty.

    Lily, 1 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel was a nice place to stay. We had people on our floor talking loudly and slamming doors until almost 1am. The beds were very comfortable and the staff was friendly. It would’ve been nice not to have to pay for parking.

    1 night family trip, Mar 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Always a blast staying here and only being a few blocks away from King St. Another amazing stay!

    1 night romance trip, Mar 13, 2021

    Verified Expedia guest review

  • 6.0.Good

    Hotel staff was nice and courteous. Room was recently renovated and pretty spacious. Biggest problem was the noise of the hotel carried so much. You heard everything that was going on inside and outside the hotel.

    1 night family trip, Mar 12, 2021

    Verified Expedia guest review

See all 300 reviews