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All properties in Lancaster, Pennsylvania, United States of America
1 room, 2 adults

Holiday Inn Lancaster

3.5-star3.5 stars
26 East Chestnut Street, Lancaster, PA, 17602, United States of America

3.5-star hotel with indoor pool, near Lancaster County Convention Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Pennsylvania may have travel restrictions in place due to COVID-19. 

  • The hotel itself was located in and the great part of the city and the morning staff was…Feb 12, 2021
  • Upon arrival guest services with outstanding the lobby area is huge The allow me to…Jan 30, 2021

Holiday Inn Lancaster

from Rs6,620
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Holiday Inn Lancaster

Landmarks

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 26 min walk
  • Sehner-Ellicott-von Hess House - 4 min walk
  • Hole in The Wall Puppet Theater - 5 min walk
  • Lancaster Quilt & Textile Museum - 5 min walk
  • Demuth Museum - 6 min walk
  • Heritage Center Museum of Lancaster County - 6 min walk

Getting around

  • Harrisburg Intl. Airport (MDT) - 38 min drive
  • Lancaster, PA (LNS) - 11 min drive
  • Reading, PA (RDG-Reading Regional) - 38 min drive
  • Lancaster Station - 20 min walk
  • Mount Joy Station - 18 min drive
  • Elizabethtown Station - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Pennsylvania may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 12 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls

Special features

Dining

The Imperial - This restaurant serves lunch and dinner.

Holiday Inn Lancaster’s small print

Also known as

  • Hotel Lancaster
  • Holiday Inn Lancaster Hotel
  • Holiday Inn Lancaster Lancaster
  • Holiday Inn Lancaster Hotel Lancaster

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 25 per night

Optional extras

Self parking costs USD 12 per night

Rollaway beds are available for USD 10 per day

Breakfast costs between USD 7 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Lancaster

  • Does Holiday Inn Lancaster offer free cancellation for a full refund?
    Yes, Holiday Inn Lancaster does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Lancaster?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Lancaster?
    Yes. Self parking costs USD 12 per night.
  • Is there a pool at Holiday Inn Lancaster?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Lancaster?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 25 per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Holiday Inn Lancaster?
    You can check in from 3 PM - 3 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Holiday Inn Lancaster?
    Yes, there's an onsite restaurant, The Imperial. The dining venue will be unavailable from February 1 2021 to March 9 2021 (dates subject to change). Nearby restaurants include Cafe One Eight (4-min walk), Himalayan Curry & Grill (4-min walk), and La Dolce Vita (5-min walk).
  • What is there to do at Holiday Inn Lancaster and nearby?
    Holiday Inn Lancaster has an indoor pool and a 24-hour fitness center.

Recent reviews

Fabulous 8.6 From 246 reviews

Exceptional 10.0
nice place
nice place food was good
jason, us1 night business trip
Exceptional 10.0
out and about
Room and such spotless. Update the channelguide.
TIM W, us2 night trip
Good 6.0
Noise level should be controlled
The stay was great. Don't know uf this could be controlled by a staff member or not but it was very noisy on the floor we were on. Other than that ut wasn't to bad.
Kevin, us1 night family trip
Good 6.0
A step DOWN from Holiday Inn Express. :(
My wife and I were very disappointed to find out that the hotel restaurant does NOT offer breakfast (contrary to the information on hotels.com as well as it's own website and materials posted in the hotel itself). There are also no microwaves in the rooms - just a mini fridge. Otherwise, the room was adequate and clean. The property seems to be well-maintained. There was no coffee in the lobby and the front desk "convenience store" hardly had anything in it. I'll definitely stay at the local Holiday Inn Express next time, which ironically, has many more amenities!
Robert, us1 night trip
Very good 8.0
Service great, room set up could be better.
Check in was very friendly. The room was clean and up to date. The shower was not good at all though. Either zero pressure rain or one stream with a bit of pressure. And the air conditioner was on the same wall as the head of the bed just a few feet away and it turned on and off a lot in the night and woke us a lot.
us1 night trip
Good 6.0
Need better water pressure!
The room was clean and comfortableBut the water pressure was very low. Actually extremely low were I had to stand directly underneath it to shower. Also the television did not get all the channels. I advised the front desk and they said they would talk to a maintenance person to reset it but it never was reset.
Eric, us2 night family trip
Good 6.0
Water pressure was terrible.
After having to switch rooms due to a faulty bathroom, the second room had a terrible shower. I was unable to wash my hair since the shower had such low water pressure. The comforter was very weird and not warm at all. Great location, but need to fix the little things.
us2 night trip
Very good 8.0
rea stay
Great location, newly remodeled, comfortable. Could tell it was an older hotel, had an older smell, but overall was comfy, clean and the service great.
DIANE, us4 night business trip
Very good 8.0
The renovated facilities are very nice. If you are a light sleeper, you may have some trouble falling asleep, because there isn’t a lot of sound insulation. I could hear every word that another guest said during her numerous phone calls. However, the staff was polite and the room was very clean and comfortable.
DR, us1 night family trip
Fair 4.0
Outside sitting Being dog friendly Quick check in
us1 night family trip

Holiday Inn Lancaster