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All properties in Kutchan, Hokkaido, Japan
1 room, 2 adults

Hotel Niseko Alpen

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Refrigerator
  • Elevator
204, Yamada, Kutchan, Hokkaido, 044-0081, Japan

3.5-star ski-in/ski-out hotel with ski storage, near Niseko Mountain Resort Grand Hirafu
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Refrigerator
    • Elevator

Restrictions related to your trip

Japan may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Had a great stay. Hirafu was pretty quiet itself but snow or no snow this is a great…Jul 16, 2020
  • Lovely location, breakfast and facilities. The carpet in the bedroom was filthy though.…Feb 15, 2020

Hotel Niseko Alpen

from Rs13,548
  • Twin Room, Non Smoking
  • Semi Japanese - Western Room, Non Smoking
  • Western Triple Room, Non Smoking
  • Large Twin Room, Non Smoking
  • Quadruple Room, Non Smoking
  • Japanese Style Large Room, Non Smoking
  • Junior Suite, Non Smoking
  • Deluxe Japanese - Western Room, Non Smoking
  • Suite, Non Smoking
  • Run of the House (Western Style, Japanese Style, or Western-Japanese Style)

What’s around Hotel Niseko Alpen

Landmarks

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 1 min walk
  • Shikotsu-Toya National Park - 2.6 mi / 4.2 km
  • Niseko Village - 4.9 mi / 7.9 km
  • Annupuri - 2.9 mi / 4.6 km
  • Niseko Annupuri International Ski Area - 6.7 mi / 10.8 km
  • Niseko Annupuri Gondola - 7.2 mi / 11.6 km
  • Niseko Takahashi Dairy Farm - 3.9 mi / 6.4 km

Getting around

  • New Chitose Airport (CTS) - 103 min drive
  • Niseko Station - 10 min drive
  • Kutchan Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Japan may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
Things to do
  • Indoor pool
  • Children's pool
  • Ski-in/ski-out access
  • Ski storage
  • Snowboarding on site
  • Ski passes available
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas.

Dining

Onsite venue - This seafood restaurant specializes in seafood and serves lunch and dinner.

Onsite venue #2 - This restaurant serves breakfast, lunch, and dinner.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Snowboarding on site

Hotel Niseko Alpen’s small print

Also known as

  • Alpen Hotel Niseko
  • Niseko Hotel Alpen
  • Niseko Alpen Hotel Japan/Hokkaido - Kutchan-Cho
  • Hotel Niseko Alpen Hotel
  • Hotel Niseko Alpen Kutchan
  • Hotel Niseko Alpen Hotel Kutchan
  • Alpen Niseko
  • Alpen Niseko Hotel
  • Hotel Alpen Niseko
  • Hotel Niseko Alpen
  • Hotel Niseko Alpen Kutchan
  • Niseko Alpen
  • Niseko Alpen Hotel
  • Niseko Alpen Kutchan

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

  • Hot springs access available from 1:00 PM to midnight.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Enhanced food service safety measures are in place.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A 2 percent city/local tax will be charged
    • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

    Optional extras

    Buffet breakfast is offered for an extra charge of JPY 2100 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Niseko Alpen

    • Does Hotel Niseko Alpen offer free cancellation for a full refund?
      Yes, Hotel Niseko Alpen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hotel Niseko Alpen?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hotel Niseko Alpen?
      Yes, there's free self parking.
    • Is there a pool at Hotel Niseko Alpen?
      Yes, there's an indoor pool and a children's pool.
    • Are pets allowed at Hotel Niseko Alpen?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hotel Niseko Alpen?
      You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM.
    • Are there restaurants at or near Hotel Niseko Alpen?
      Yes, there are 2 onsite restaurants, featuring seafood. Nearby restaurants include Bang Bang (4-min walk), Tozanken (5-min walk), and Abucha 2 (6-min walk).
    • What is there to do at Hotel Niseko Alpen and nearby?
      Have fun with onsite winter activities like snowboarding. Additional recreation onsite includes hot springs. Hotel Niseko Alpen also has an indoor pool.

    Recent reviews

    Fabulous 8.8 From 84 reviews

    Exceptional 10.0
    Breakfast buffet has a very good spread! Very convenient location.
    hk1 night trip
    Exceptional 10.0
    The most convenient hotel in grand hirafu for skiing. The best selection of buffet breakfast and nice onsen & hot stone sauna for good experience of classic Japanese culture, which is special in this international ski village.
    au14 night trip
    Exceptional 10.0
    Convenience cannot be beat - literally right at the base of the lifts! A great choice.
    us3 night trip
    Very good 8.0
    Staff were friendly and warm. The hotel Onsen adds a nice touch after a day of skiing. Both the restaurants in the hotel are good so don’t have to worry about meals.
    sg2 night family trip
    Exceptional 10.0
    Great location and amenities. Staff were helpful. Would definitely recommend for family travel .
    hk3 night family trip
    Exceptional 10.0
    It was amazing
    Hong Ming David, hk1 night family trip
    Very good 8.0
    Excellent location, nice breakfast, lovely onsen! Perfect for ski holiday while the property is dated.
    Yan, hk1 night trip
    Exceptional 10.0
    Awesome hotel for skiing in Niseko
    This hotel is the best if you want to Ski at Niseko Grand Hirafu as it is just next to the slopes. Also, it serves a great breakfast, has a really good sushi restaurant, swimming pool, and onsen free of charge. Truly awesome. The only small down point is it looks a little bit dated but really this is not an issue at all from my point of view because of all the strong point it has. The best: Right next to the slopes!!
    David, kr3 night romance trip
    Very good 8.0
    Fantastic location, decent amenities and condition. Rooms and condition of facilities are basic but relatively spacious and very comfortable.
    Rachel, hk4 night trip with friends
    Very good 8.0
    Good place and their breakfast is great! My kids love it
    sg2 night family trip

    Hotel Niseko Alpen