Pensativo House Hotel

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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
42-inch flat-screen TV with cable channels, TV
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
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Overview of Pensativo House Hotel

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Pensativo House Hotel

4.5 star property
Luxury hotel in Antigua Guatemala with restaurant and bar/lounge

9.4/10 Exceptional

237 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
4 avenida sur # 24, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Spa services
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Shopping center shuttle
For families
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala

Getting around

  • La Aurora Intl. Airport (GUA) - 81 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Pensativo House Hotel

A great choice for a stay in Antigua Guatemala, Pensativo House Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 60.00 per room. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body scrubs. Other highlights at this luxurious hotel include a bar/lounge, a terrace, and a garden. Fellow travelers like the room service and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)
  • Access to nearby health club
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (1851 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Spa services

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 6 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of USD 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60.00 per room (one way)
  • Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 25 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Casa Rosal
Casa Rosal Boutique
Casa Rosal Boutique Antigua Guatemala
Pensativo House Hotel Hotel
Casa Rosal Hotel Boutique Antigua Guatemala
Rosal Hotel
Pensativo House Hotel Antigua Guatemala
Pensativo House Hotel Hotel Antigua Guatemala

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

It´s a great place to stay. Wonderful location.
Kisthier, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Claudia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everithing was good.
Mynor, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The restaurant was very good. The food was delicious. We stayed in the suite and the outdoor jacuzzi tub was soooo relaxing. I didn't realize the spa/pool was not available on site. You have to walk to use another hotel spa/pool. But walking is good, so ono big deal.
Michael, 3-night romance trip
Verified Expedia guest review

4/10 Fair

David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Ok accomodations! Terrible staff service! Terrible room service! Never picked up the phone! Air conditioning very loud!
dimitrio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Wilfredo, 1-night family trip
Verified Expedia guest review