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Lombok Plaza Hotel & Convention

Photo gallery for Lombok Plaza Hotel & Convention

Indoor pool, outdoor pool
Indoor pool, outdoor pool
In-room safe, individually decorated, individually furnished, desk
Presidential Suite | In-room safe, individually decorated, individually furnished, desk

Overview of Lombok Plaza Hotel & Convention

Lombok Plaza Hotel & Convention

3.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Mataram Mall

6.8/10 Good

26 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Jl. Pejanggik No.8, Cakra Negara, Mataram, Lombok, 83231
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Spa tub
  • Room service
  • Babysitting
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In a provincial park

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive
  • Airport shuttle (surcharge)


  • Pizza Hut Mataram - 5 min walk
  • Begibung - 7 min walk
  • Aroma Restaurant Lombok - 7 min walk
  • Redwood - 8 min walk
  • Melissa Bakery - 8 min walk

About this property

Lombok Plaza Hotel & Convention

Lombok Plaza Hotel & Convention offers an airport shuttle (available 24 hours) for USD 250000 per vehicle one way. Guests can visit the spa to indulge in massages, facials, or body scrubs, and international cuisine is served at Prime Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.


English, Indonesian

At a glance

Hotel size

  • 142 rooms
  • Arranged over 5 floors


  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2011
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking


  • English
  • Indonesian

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.


Prime Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 250000 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation


The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Also known as

Hotel Lombok Plaza
Lombok Plaza
Lombok Plaza Convention
Lombok Plaza Convention Mataram
Lombok Plaza Hotel
Lombok Plaza Hotel & Convention
Lombok Plaza Hotel & Convention Mataram
Plaza Hotel Lombok
Plaza Lombok
Plaza Lombok Hotel
Lombok Plaza Hotel Convention Mataram
Lombok Plaza Hotel Convention
Lombok Plaza & Convention
Lombok Plaza Hotel & Convention Hotel
Lombok Plaza Hotel & Convention Mataram
Lombok Plaza Hotel & Convention Hotel Mataram

Frequently asked questions

Does Lombok Plaza Hotel & Convention offer free cancellation for a full refund?
Yes, Lombok Plaza Hotel & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lombok Plaza Hotel & Convention?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Lombok Plaza Hotel & Convention?
Sorry, pets aren't allowed.
Is parking offered on site at Lombok Plaza Hotel & Convention?
Yes, there's free self parking.
Is airport shuttle service offered by Lombok Plaza Hotel & Convention?
Yes, an airport shuttle is available. The charge is USD 250000 per vehicle one way.
What are the check-in and check-out times at Lombok Plaza Hotel & Convention?
You can check in starting at 2:00 PM. Check-out time is 11:30 AM. Express check-in is available.
What is there to do at Lombok Plaza Hotel & Convention and nearby?
Lombok Plaza Hotel & Convention has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Lombok Plaza Hotel & Convention?
Yes, Prime Restaurant offers international cuisine. Nearby restaurants include Pizza Hut Mataram (5-min walk), Begibung (7-min walk), and Aroma Restaurant Lombok (7-min walk).
What's the area around Lombok Plaza Hotel & Convention like?
Lombok Plaza Hotel & Convention is in the heart of Mataram, a short 1-minute walk from Lesser Sunda Islands and 5 minutes' walk from Mataram Mall.

Overall score and ratings






Staff & service


Property conditions & facilities

10/10 Exceptional

Lombok Plaza Hotel is the best
Lombok Plaza Hotel is the best But room not to big
dvid, 1-night trip
Verified Expedia guest review

8/10 Very good

Comfortable hotel, great staff.
Great staff, included breakfast was better than what you'd expect. The signal for WiFi in our room was too weak, you'd either want a room closer to a router or use WiFi in lobby only. A little overpriced for Lombok, though.
Verified guest review

6/10 Good

The first room we were shown,was not to standard and dirty, after refusing the room we were given another room which was clean and matched the description of the booked room. The swimming pool was very cold, if the hotel has rented the pool for a birthday party then do not expect to use it and if your room looks out over the pool expect screaming kids.Smoking seems to be allowed everywhere,including reception where you will be subjected to it whilst booking in.The one highlight was a surprise birthday cake for my wife brought to the room with singing staff!
Verified guest review

6/10 Good

Good for a stop over
This is a good hotel to have a one or two night stay. Not much in the area to see or do. We used this hotel as a stop over between the Gili Islands from the Airport. I would not plan a vacation here, but it was a good clean hotel for a single night sleep.
Verified guest review

8/10 Very good

Lombok Plaza Mataram
I enjoyed my week at Lombok Plaza. The staff and facilities were of a very high standard. The staff were able to assist promptly when required and were very friendly as well.
Verified guest review

6/10 Good

Good Location but Room has No View.
The hotel location is good. As we do not really speak the language, it is not that easy to get information from the hotel. Room is average with no view, you are looking into another wall.
Verified guest review

8/10 Very good

Good location
near to culinary area, comfort bed and nice staff
Verified guest review

8/10 Very good

Rooms are spacious and comfortable.
My three nights at the Lombok Plaza were relaxed as staff were very responsive to my needs and the level of noise minimal .
Verified guest review

6/10 Good

First of all, I want to say that the hotel room, the pool, restaurant and staff were nice. However, the area doesn't have much to do and it is quite far from the beach. We had little to no wifi signal in our room. I would also not consider this a four star hotel. This would have been a good business hotel to stay in.
Verified guest review

6/10 Good

Verified guest review