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ZEN Premium Casa Loma Resort

Photo gallery for ZEN Premium Casa Loma Resort

Garden
Garden
Exterior detail
Deluxe King Chalet | Desk, free WiFi, bed sheets, wheelchair access
Lobby lounge

Overview of ZEN Premium Casa Loma Resort

ZEN Premium Casa Loma Resort

2.5 star property
Hotel with outdoor pool, near Cenang Mall
6.0 out of 10 Good
6.0/10 Good

53 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
Map
1543 Jalan Pantai Tengah, Langkawi, Kedah, 07000
Main amenities
  • Near the beach
  • Outdoor pool
  • Bar/lounge
  • Spa services
  • Air conditioning
  • Snack bar/deli
  • Limited hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Free self parking
  • Outdoor swimming pools
  • Snack bar/deli

Room options

About this area

What's nearby

  • Pantai Cenang Beach - 29 min walk
  • Langkawi Sky Bridge - 31 min drive
  • Langkawi Terminal Ferry - 22 min drive
  • Kuah Jetty - 22 min drive

Getting around

  • Langkawi Intl. Airport (LGK) - 11 min drive

Restaurants

  • Sunba Retro Bar - 4 min walk
  • Bam-Boo-Ba Lounge Bar - 3 min walk
  • The Lounge @ Camar Resort Langkawi - 7 min walk
  • fatCUPID - 4 min walk
  • Arang Langkawi - 4 min walk
Map

About this property

ZEN Premium Casa Loma Resort

ZEN Premium Casa Loma Resort puts you just a 5-minute drive from Pantai Cenang Beach. Guests can take a dip in the outdoor pool and indulge in spa services. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say good things about the helpful staff.

Languages

English, Malay

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)

Facilities

  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 1.00 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for MYR 45.0 per night

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Airis Sanctuary
Airis Sanctuary Langkawi
Airis Sanctuary Resort
Airis Sanctuary Resort Langkawi
ZEN Premium Casa Loma Resort Langkawi
ZEN Premium Casa Loma Langkawi
ZEN Premium Casa Loma
Hotel ZEN Premium Casa Loma Resort Langkawi
Hotel ZEN Premium Casa Loma Resort
Airis Sanctuary Resort
Zen Premium Casa Loma Langkawi
ZEN Premium Casa Loma Resort Langkawi
ZEN Premium Casa Loma Langkawi
ZEN Premium Casa Loma
Hotel ZEN Premium Casa Loma Resort Langkawi
Langkawi ZEN Premium Casa Loma Resort Hotel
Hotel ZEN Premium Casa Loma Resort
Airis Sanctuary Resort
Zen Premium Casa Loma Langkawi
ZEN Premium Casa Loma Resort Langkawi
ZEN Premium Casa Loma Langkawi
ZEN Premium Casa Loma
Hotel ZEN Premium Casa Loma Resort Langkawi
Langkawi ZEN Premium Casa Loma Resort Hotel
Hotel ZEN Premium Casa Loma Resort
Airis Sanctuary Resort
Zen Premium Casa Loma Langkawi
Zen Premium Casa Loma Langkawi
ZEN Premium Casa Loma Resort Hotel
ZEN Premium Casa Loma Resort Langkawi
ZEN Premium Casa Loma Resort Hotel Langkawi

Frequently asked questions

Does ZEN Premium Casa Loma Resort offer free cancellation for a full refund?
Yes, ZEN Premium Casa Loma Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ZEN Premium Casa Loma Resort?
Yes, there's an outdoor pool.
Are pets allowed at ZEN Premium Casa Loma Resort?
Sorry, pets aren't allowed.
Is parking offered on site at ZEN Premium Casa Loma Resort?
Yes, there's free self parking.
What are the check-in and check-out times at ZEN Premium Casa Loma Resort?
You can check in from 3 PM - 11 PM. Check-out time is noon.
What is there to do at ZEN Premium Casa Loma Resort and nearby?
ZEN Premium Casa Loma Resort has an outdoor pool and spa services.
What's the area around ZEN Premium Casa Loma Resort like?
ZEN Premium Casa Loma Resort is a short 11-minute walk from Tengah Beach and 11 minutes' walk from Pantai Tengah Beach.

Reviews

6.0

Good

6.2/10

Cleanliness

6.7/10

Staff & service

6.7/10

Amenities

5.7/10

Property conditions & facilities

Reviews

4/10 Fair

Overall resort has a terrible stench, problem with their sewage treatment. The room is very run down and the hot shower in our room is not working. The mini fridge is missing in our room. After our complaint to the reception they only replace the fridge on the 2nd night. The only good thing about this resort is the location, nearby eatery places. The hotel name has changed to Airis Sanctuary Resort since July but no one informed us.
STan, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

First of all, this property has changed management and been renamed 'Airis Sanctuary' since Jun 2019. It would be good if you could update your website as we had trouble trying to locate it on Waze. The property is very poorly maintained and the sewage smell that comes out from the drain is terrible. It even permeates the lobby at times. Overall the property is in poor condition and understaffed. Our room was not cleaned on the second day of stay. The room had only two lights (bulbs) and one was fused when we checked in. We reported it but nobody fixed it. The next day we reported it again and until we checked out it was not fixed.
MeiLeng, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Happy
Amazinggg very good
Tengku Shatirah Amanda, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Tatally bad lousy service for front service, management, facility as well. Bad
kenny, 2-night trip
Verified Ebookers guest review

6/10 Good

Ok value, not luxurious
Was alright for the price. Not luxurious but not too far from the beach and a lot cheaper than most beachfront places. River in the middle of the chalets was a bit of a brown swamp. Chose not to eat, drink or swim here but it was chose enough to good bars and restaurants (Sugar and One Love in particular) not to matter
Verified Hotels.com guest review

4/10 Fair

don't book there not worth the money
staff seemed friendly but asking them to fix your tv . I had to do it my self.. the lady boys at front desk was to busy playing on the phones and when it came to night time asking them for some thing. they was to busy I'm the other hotel rooms partying . and getting ready to go out.. the breakfast was so late kitchen filthy. and the swimming pool was green that u could not see your hand in it.. I would never stay there again.. room was acceptable
Verified Expedia guest review

2/10 Poor

if once any body stay , no body repeat
no water, no cooling,, all useless
Verified Hotels.com guest review

6/10 Good

need improvement on tv reception. the rest is ok
Verified Hotels.com guest review

6/10 Good

Cider price has increased over night
The pool bar was nice. But the price of the cider has increased over night. The beer is quite expensive for a duty free island. They should sell some small bites at the Pool area
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review