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Encanto Riviera
Art Deco condo with outdoor pool, connected to a shopping center, near Quinta Avenida
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromRs5,718Rs4,288
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8.6.Fabulous.44 verified Hotels.com guest reviews
We were disappointed with our stay this time. We stayed here many times before and we…
Oct 23, 2020
It was very nice and clean
Sep 12, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Property uses a professional cleaning service
Guests rated location
Walkable17 positive mentions
Safe15 positive mentions
Shopping12 positive mentions
- Free WiFi
- Free parking
- Pool
- Kitchen
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 29 smoke-free condos
- Near the beach
- Outdoor pool
- Rooftop terrace
- Garden
- Multilingual staff
Feel at home
- Kitchen
- Cookware, dishware, and utensils
- Microwave
- Full-sized refrigerator/freezer
- Private pool
- Separate dining area
What’s around
- In Downtown Playa del Carmen
- Quinta Avenida - 5 min walk
- Playa del Carmen Main Beach - 7 min walk
- Mamitas Beach Club - 12 min walk
- Playa del Carmen Maritime Terminal - 14 min walk
- Nuestra Senora del Carmen Catholic Church - 3 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Apartamento Encanto 1 Bedroom
- Apartment Encanto 2 bedroom
- Penthouse Encanto 2 Bedrooms
- Penthouse Encanto 1 Bedroom
Location
- In Downtown Playa del Carmen
- Quinta Avenida - 5 min walk
- Playa del Carmen Main Beach - 7 min walk
What’s around
Landmarks
- In Downtown Playa del Carmen
- Quinta Avenida - 5 min walk
- Playa del Carmen Main Beach - 7 min walk
- Mamitas Beach Club - 12 min walk
- Playa del Carmen Maritime Terminal - 14 min walk
- Nuestra Senora del Carmen Catholic Church - 3 min walk
- Playacar Golf Club - 37 min walk
- Plaza Las Americas - 40 min walk
- Punta Esmeralda Beach - 44 min walk
- Central Square - 2 min walk
- 3D Museum of Wonders - 4 min walk
Getting around
- Cancun Intl. Airport (CUN) - 50 min drive
At a glance
Size
- 29 apartments
- Arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-10:30 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
- No alcohol served onsite
The manager
Speaks: English, Spanish
At the property
Food and drink
- Barbecue grills
Things to do
- Outdoor pool
- Scuba diving nearby
Services
- Front desk (limited hours)
- Concierge services
- Tours/ticket assistance
- Luggage storage
- Multilingual staff
Facilities
- Number of buildings/towers - 1
- Year Built - 2008
- Elevator
- Rooftop terrace
- Garden
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
Languages Spoken
- English
- Spanish
In the apartment
Home comforts
- In-room climate control (air conditioning)
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Premium bedding
- Sleep Number by Select Comfort mattress
Things to enjoy
- Private pool
- Individually decorated
- Individually furnished
- Separate dining area
- Number of living rooms
- Balcony
Freshen up
- Shower only
- Hair dryer (on request)
Be entertained
- 40-inch flat-screen TV
- Premium TV channels
Stay connected
- Desk
- Free WiFi
Food and drink
- Full-sized refrigerator/freezer
- Microwave
- Kitchen
- Cookware, dishware, and utensils
- Dishwasher
More
- In-room safe
Small print
Also known as
- Encanto Riviera
- Encanto Riviera Condo
- Encanto Riviera Playa del Carmen
- Encanto Riviera Condo Playa del Carmen
- Encanto Riviera Condo
- Encanto Riviera Condo Playa del Carmen
- Encanto Riviera Playa del Carmen
- Encanto Riviera Apartments Riviera Maya/Playa Del Carmen, Mexico
Optional extras
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Policies
Only registered guests are allowed in the guestrooms.
Pool open 24-hours
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
This property accepts credit cards, debit cards, and cash.
Mandatory fees
Deposit: USD 200 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Encanto Riviera does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool. Guests have 24-hour pool access.
- Sorry, pets aren't allowed.
- You can check in from 3 PM - 10:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
- Yes. Nearby restaurants include Ipanema's (3-min walk), La Famiglia (3-min walk), and la patrona de playa (3-min walk).
- Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the condo's other amenities, which include private pools and a garden.
8.6.Fabulous.44 verified Hotels.com guest reviews
- 8.0.Very good
I stayed here over 30-40 times before and in the past i was always very satisfied with my stay. I always felt like i was home. The previous staff was exceptional. This time there were issues. Upon our arrival, the room was not ready. The bed was not finished. There were no towels I the bathroom. No toilet paper for the bathroom. I had to ask many times and i still never received everything. Finally after i complaint then i finally for the simple things i needed for my stay in the room. One thing that i have told the staff since i have been coming to the Encanto for so many years, there needs too have a TV in the bedroom too. I do love the location of the Encanto. It is relaxing and quiet.
Paty, 7 night romance trip, Feb 23, 2020
Verified Expedia guest review
- 6.0.Good
This place should get 5 stars. Very well located, close to big supermarkets, restaurants and close to the 5th street. Stylish apartment , really big and confortable. Some Issues with AC, toilettes but the staff personnel always were ready to help. In my case the main concern (Because of my job), was almost no internet in the room. People like me need to be connected and the connection never worked, sad. So if it is fixed I thing is a 5 stars place.
cach18, 10 night family trip, Jan 1, 2020
Verified Orbitz guest review
- 8.0.Very good
massive apartment
The property is part rental and part privately owned apartments. There is a 24 hour security guard at the front door, and the front desk is manned most of the day. Our apartment was a huge 2 bed on 3rd floor, with private access up to the roof, where there is a bar-be-que section and the pool. The pool is quite small and the sun loungers are quite brittle but more than adequate. The apartment itself had 2 bedrooms, a super king and twin queen beds, 2 bathrooms and a large lounge / diner / kitchenette area with a hob, microwave, fridge freezer, blender, toaster and coffee maker Beds were comfortable, AC in both beds and lounge, 2 balconies one overlooking the bus station, the other the internal garden area. Overall a very pleasant base close to the main tourist area, and well worth the stay
Sarah, 7 night family trip, Dec 25, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Love it all the time
I allways book this hotel firstofall it is a corner from ADO bus terminal. The appartement is spacious very clean and well situated there is a Walmart 5 mins walk restaurant close by and if you want to cook there is an equiped kitchen, The pool on the roof is a nice size and clean I just love this place
Sylvie, 3 night trip, Dec 12, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Great location and very welcoming and attentive staff. Condo needs a safe and could benefit from additional kitchen items such as a frying pan and wine glasses. However, would definitely stay there again.
Barry, 14 night family trip, Dec 1, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
What a wonderful pleasant stay I had at Encanta Riviera in Playa del Carmen. Because of flight delay I had a late check-in. The staff and security were all very helpful and they certainly knew their business. The room was just as lovely as the site photos. It was clean, roomy and had all the needed amenities to make for a comfortable stay. The price was certainly enchanting. I will make this my number one spot when I return to the area. Great job all!
2 night family trip, Aug 30, 2019
Verified Expedia guest review
- 8.0.Very good
The minute I walked in, I was greeted BY NAME by the clerk! Believe me, after a long day of travel, little things like this really matters. Check in was a breeze and the apartment was clean and in good condition. During my stay, any questions I had were answered with a smile. A few minor complaints - In the description, it said that your apartment includes a private pool. This is inaccurate What they were trying to say was that there is a private roof-top pool for guests. No biggie, but it would have been awesome to have a private pool. :) The windows/balcony. There were no screens!! at night I like to turn off the AC and open the windows to get some fresh air at night. This was a challenge as the Playa del Carmen mosquitos are a rather RAVENOUS bunch so bug spray is a necessity. Also, my apartment did not include a dishwasher nor the in unit washer and dryer that I saw in the pictures. Again, no biggie for what I paid. Lastly, the apartment could use an update particularly the kitchen but this was definitely not a deal breaker. All in all, I enjoyed my stay and would definitely come back again.
5 night trip, Apr 26, 2019
Verified Expedia guest review
- 8.0.Very good
Good location. Price was reasonable for what we got.
3 night trip with friends, Feb 17, 2019
Verified Expedia guest review
- 8.0.Very good
we liked how the place was clean and the place was big enough for all of us. Housekeeping was every other day and some of the issues we had with the showers and toilet were fixed right away. The staff was also very friendly and helpful in giving advice about tours.
8 night family trip, Dec 26, 2018
Verified Expedia guest review
- 8.0.Very good
Great location near restaurants and Walmart, blocks from beach, had a great time.
marc, 5 night family trip, Dec 18, 2018
Verified Orbitz guest review