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Encanto Riviera, Playa del Carmen, Mexico

3.5-star3.5 stars
10 Bis Street between 20 & 25 AvePlaya del CarmenQROO77710Mexico

Art Deco Playa del Carmen condo with private pool, kitchen
  • Free WiFi and free parking
Very Good8.4
Great location
Fantastic service
Room is all right
50See all 50 reviews
From 121 reviewsTripAdvisor Traveller Rating

Encanto Riviera, Playa del Carmen, Mexico

from Rs5,401
  • Apartment Encanto 1 bedroom
  • Apartment Encanto 2 bedroom
  • Penthouse Encanto 2 Bedrooms
  • Penthouse Encanto 1 Bedroom
  • Apartment Encanto 2 bdr 4 Occ.

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-10:30 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets stay free


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Bicycle rentals on site
  • Scuba diving nearby
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Private pool
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
  • In-room safe
  • Access via exterior corridors

Encanto Riviera, Playa del Carmen, Mexico’s small print

Also known as

  • Encanto Riviera
  • Encanto Riviera Condo
  • Encanto Riviera Condo Playa del Carmen
  • Encanto Riviera Playa del Carmen
  • Encanto Riviera Apartments Riviera Maya/Playa Del Carmen, Mexico


Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Cribs/Infant beds are available for USD 30 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 80 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Encanto Riviera, Playa del Carmen, Mexico


  • Heart of Playa del Carmen
  • Central Square - 2 min walk
  • Nuestra Senora del Carmen Catholic Church - 3 min walk
  • Yucatek Divers - 7 min walk
  • Quinta Alegria - 8 min walk
  • Pier Navega - 13 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk
  • Mamitas Beach Club - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.4 From 50 reviews

Encanto Riviera, Playa del Carmen, Mexico
Very Good8.0
This was a quick night stay due a problem with out other hotel reservation! This condo type hotel room with two bedrooms and 3 beds accommodated everyone on our party! The beds were semi comfortable and we did have a lot of space which was nice! The area was mid town but at the time we did not mind all we wanted was a confortable place to all sleep that night! I would recommend for a party of 4+
Maria, us1 night family trip
Encanto Riviera, Playa del Carmen, Mexico
Noisy and uncomfortable
Staff not very helpful...manager refused to talk/help with the situation
A Traveller, ca2 night trip with friends
Encanto Riviera, Playa del Carmen, Mexico
Home away from home apartment!
Front desk staff was helpful and spoke good English. Loved our staircase to the pool on the roof. Could use a few upgrades there...overall great stay not too far from the playa n 5th street shopping!!
kris, asRomance trip
Encanto Riviera, Playa del Carmen, Mexico
Very Good8.0
Quite Misleading
Upon arrival, we had a few issues with our room allocation, so started our stay on quite a bad note. The reception staff in this situation had an extremely bad attitude, were quite aggressive, and very unhelpful. After sorting out the situation ourselves, the stay was fine. We booked a 2-bed apartment for 5 of us, with a kitchenette and living space. This worked well for our stay, as we knew we would be out and about all week. However another word of warning, the booking and description for this website is quite misleading. The pool is not "private" and is actually a shared pool for all guests. The rooftop is also not "exclusive", again it is accessed by all guests. The pool is also much smaller than the photo's suggest, and the rooms are far less luxurious. I would say if you want somewhere close to the shops, beach, nightlife of Playa Del Carmen, and you will not be in the hotel much - this place is fine and comfortable enough. However when comparing to the other hotel options in the area, I will definitely be looking around for a better deal next time. Wi-Fi in rooms is also ridiculously bad, and we had one of our air conditioning units leak water all over one of our beds. We had to complain twice about this, before anything was done about it. So overall, not great.
A Traveller, gb7 night trip with friends
Encanto Riviera, Playa del Carmen, Mexico
Very Good8.0
Great spot for a stay in the heart of the city
This is a boutique hotel with great staff and amazing location. In the heart of Playa DelCarmen and right next to 5th avenue and 10th avenue which is buzzing with life.
RohanJeet, us1 night family trip

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Encanto Riviera, Playa del Carmen, Mexico

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