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Hilton Garden Inn New York/Central Park South-Midtown West

3.5-star hotel with restaurant, near Broadway Theatre

  • Free WiFi
From
Rs11,954

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Junior Suite, 1 King Bed, City View - Living Area
  • Room, 1 King Bed, Accessible (Hearing) - Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 44.
1 / 44Hotel Entrance
237 West 54th Street, New York, 10019, NY, United States of America
8.0.Very good.
  • Comfortable hotel. Had issue with AC and maintenance was average. Public washrooms were…

    Aug 5, 2018

  • An easy walk to main tourist attractions but a few things to note: the elevators can take…

    Jul 17, 2021

See all 1,035 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 401 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Midtown
  • Broadway Theatre - 2 min walk
  • Gershwin Theater - 5 min walk
  • Carnegie Hall - 5 min walk
  • Central Park - 6 min walk
  • Columbus Circle - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, Terrace
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 2 Double Beds
  • Junior Suite, 1 King Bed, City View
  • Deluxe Room, 2 Queen Beds, Terrace
  • Room, 2 Queen Beds, Accessible, Bay View (Hearing)
  • Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)
  • Deluxe Room, 2 Double Beds, Terrace
  • Room, 1 Queen Bed
  • Room, 2 Double Beds, City View
  • Room, 2 Queen Beds, City View
  • Room, 2 Double Beds (Drinks & Snacks)
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Location

237 West 54th Street, New York, 10019, NY, United States of America
  • In Midtown
  • Broadway Theatre - 2 min walk
  • Gershwin Theater - 5 min walk

What’s around

Landmarks

  • In Midtown
  • Broadway Theatre - 2 min walk
  • Gershwin Theater - 5 min walk
  • Carnegie Hall - 5 min walk
  • Central Park - 6 min walk
  • Columbus Circle - 6 min walk
  • Times Square - 7 min walk
  • Museum of Modern Art - 8 min walk
  • Radio City Music Hall - 8 min walk
  • 5th Avenue - 9 min walk
  • Broadway - 10 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 21 min drive
  • Liberty Intl. Airport (EWR) - 32 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 5 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Caldwell, NJ (CDW-Essex County) - 27 min drive
  • New York Penn Station - 23 min walk
  • New York W 32nd St. Station - 23 min walk
  • Grand Central - 42 St. Station - 24 min walk
  • 50 St. Station (Broadway) - 3 min walk
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • 50 St. Station (8th Av.) - 4 min walk

At a glance

Hotel size

  • This hotel has 401 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Up to 50 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (USD 55.00 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hilton Garden Inn New York Central Park South-Midtown West
  • Hilton Garden Inn Park South-Midtown Hotel
  • Hilton Garden Inn Park South-Midtown Hotel New York Central West
  • Hilton Garden Inn New York/Central Park South-Midtown West Hotel
  • Hilton Garden Inn York/Central
  • Hilton Garden Inn New York/Central Park South Midtown West
  • Hilton Garden Inn YorkCentral
  • Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Optional extras

Early check-in can be arranged for an extra charge of USD 67 (subject to availability)

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Covered self parking costs USD 55.00 per day

Breakfast costs between USD 22 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 100.00 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn New York/Central Park South-Midtown West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 55.00 per day.
  • Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 100.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in starting at 3 PM. There's a charge of USD 67 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Gallagher's Steakhouse (3-min walk), Basso56 (3-min walk), and Patsy's (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
8.0.Very good.
  • 4.0.Fair

    Disappointed

    Let’s start with good things: hotel is very well located to people that want to enjoy Central Park, Broadway and Time square. Building is quite newly renovated and good amenities on the room. Now the bad things: The 3 Elevators are definitely not enough for the size of the building, some times need to wait almost 5 minutes. Service is something ridiculous, they don’t clean your room until you are there for 5 days, don’t even offer you a minimum trash removal and towels replacement. Personally I don’t believe that daily service is required in a hotel, but 5 days is quite too much. The excuse is the pandemic, but hotel was completely full and rates are not cheaper than before. If the issue is labor shortage Hilton should pay better to have more people.

    Antonio, 5 night family trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    It was no cold water in my room. I had to take shower only with hot water!

    Andrey, 2 night trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Filthy, disgusting, DON'T GO!

    The worst hotel ever in my life. Don't even look at the photos as actual rooms are absolutely different. It was extremely filthy, hair all over the bed sheets, carpets with fungus, I don't even want to think about it again. I found two roaches crawling on the wall when I woke up in the middle of the night. Digusting and when I told the hotel reception about this, they took it as if it happens all the time, absolutely no apologies and rude. NEVER EVER going back here again, and do NOT recommend this hotel to anyone. With the same amount of money or just a few dolloars more, you can stay at MUCH better hotel in MUCH better condition around this area. This is a garbage.

    Yu Kyoung, 8 night business trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice Convenient Hotel in Midtown Manhattan.

    I really liked the location of this hotel, it's amenities, it's staff and the condition of the hotel and room I stayed in. I would definitely choose this hotel again when coming to NYC.

    David, 3 night trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Adequate stay

    We always enjoy staying at this hotel because of the location (right between Times Square and Central Park!). During this stay, our room was clean and comfortable with a nice street view. However, the customer service was a little disappointing this time around — the staff members that checked us in and out were not very friendly. Overall we had a good stay, though.

    2 night family trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Save your money for Marriott next door

    We booked two rooms and one of the rooms seemed like it was not completely cleaned! There was food under and around the bed in our second room. You have to call for everything since they don’t clean the rooms daily which we only found out after our 2nd night. The phones didn’t work all the time, even the ones in the hallway.

    4 night family trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Why have a check in time

    No room was made available until two hours after I checked in.

    Marlene, 2 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Good location but everything else is AWFUL

    The hotel isn't as clean as the pictures show. They have 3 elevators for over 40 floors and over 400 rooms. You're always waiting for the elevator. Often, their cleaning staff are taking up 2 elevators--they need a service elevator. The service is TERRIBLE. Their front desk staff are rude and willfully not helpful. I stayed 15 nights here and I had my room serviced ONCE, despite my asking every 5 days like they said I could. The ONE time they serviced it, they had lost my request for service so I had to sit outside my room to use the internet for a meeting I had to be in, but couldn't do it in the room because the cleaning staff were in there. Other than the fact that this hotel is in a good location, I would stay elsewhere.

    Kathleen, 15 night business trip, Jun 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Disappointed

    The rug that led into the living was soaked. The room smelled like mildew. The fridge defrosted and was leaking onto the rug.

    william, 2 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Too many issues

    Not impressed. Repeated issues with the elevators getting stuck. Toilet wasn’t working. Toilet sat was broken. Shower door handle also broken. For a Hilton, you expect better. Won’t be back.

    Jennifer, 2 night family trip, May 29, 2021

    Verified Hotels.com guest review

See all 1,035 reviews