Hilton Garden Inn Moscow New Riga

Photo gallery for Hilton Garden Inn Moscow New Riga

Primary image
Private beach
Seasonal outdoor pool
LCD TV
Down comforters, in-room safe, desk, soundproofing

Overview of Hilton Garden Inn Moscow New Riga

Hilton Garden Inn Moscow New Riga

4.0 star property
Istra beachfront hotel with restaurant and free children's club

9.1/10 Superb

49 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Kostrovo Village Building 1, Istra, 143522
Main amenities
  • 164 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a provincial park
  • New Jerusalem Monastery - 16 min drive

Getting around

  • Sheremetyevo Intl. Airport (SVO) - 68 min drive
  • Moscow (VKO-Vnukovo Intl.) - 77 min drive
  • Chekhovskaya Station - 7 min drive
  • Kholshchyoviki Station - 9 min drive
  • Novoiyerusalimskaya Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Hilton Garden Inn Moscow New Riga

A great choice for a stay in Istra, Hilton Garden Inn Moscow New Riga features a free kids' club and offers an airport shuttle (available 24 hours) for RUB 2500 per vehicle. Guests can indulge in massages, facials, or body treatments, and grab a bite to eat at Garden Grille and Bar, which serves local cuisine and is open for breakfast, lunch, and dinner. A fitness center and 2 outdoor tennis courts are other highlights, and rooms at this upscale hotel offer LCD TVs and refrigerators. Fellow travelers say good things about the helpful staff and WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
  • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*
  • Up to 18 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, uncovered onsite extended parking
  • Secured uncovered onsite self parking (RUB 500 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (4951 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Russian

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

Dining

Garden Grille and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of RUB 2500 per vehicle (one-way, Maximum occupancy 4)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of RUB 2500 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs RUB 500 per day with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 11:00 PM
  • The seasonal pool is open from June to September
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Breakfast is included for children 5 and younger. Fees apply to children 6-17 years old.

Also known as

Hilton Garden Inn Moscow
Hilton Garden Inn Moscow New Riga
Hilton Garden Inn Moscow New Riga Hotel
Hilton Garden Inn Moscow New Riga Hotel Istra
Hilton Garden Inn Moscow New Riga Istra
Hilton Garden Inn New Riga
Hilton Garden Inn Riga
Hilton Garn Moscow Riga Istra
Hilton Moscow New Riga Istra
Hilton Garden Inn Moscow New Riga Hotel
Hilton Garden Inn Moscow New Riga Istra
Hilton Garden Inn Moscow New Riga Hotel Istra

Frequently asked questions

Overall score and ratings

9.1

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to Moscow for spend short weekend
5-night trip
Verified Expedia guest review

10/10 Exceptional

Not the first time visiting this hotel but it's as good as always. Of course it's very quiet this time of the year, very few people around which was great for us. Perfect place for a romantic trip just for 2.
Verified Expedia guest review

8/10 Very good

Good
Good hotel. Spa and pool well. Only restaurant is overpriced
Verified Hotels.com guest review

10/10 Exceptional

Great place when there are not many people!
The best time to book if you want to relax is off season - no many people and the pool is all yours :)
Verified Expedia guest review

10/10 Exceptional

Service could not have been better.
The hotel was new and had a couple of teething problems but the staff resolved those quickly and more than made up for the small teething problems. The staff were as good as I have experienced and I have stayed in a lot of hotels around the globe. Nothing I asked seemed to be a problem. They went above and beyond the call of duty on a few occasions, but without being over-bearing. This hotel has hired well !!! The hotel had great facilities, good price. The food was very good also. My only small recommendation would be to turn down the lights a little in the main atrium in the evening to add to the atmosphere beside the fireplace. I dont often feel strongly enough to write a review (good or bad) but I felt it was necessary on this occasion. I would strongly recommend this hotel. Special thanks to the girls on the reception desk, especially Anna.
Verified Hotels.com guest review

6/10 Good

Август 2021
Неплохая зелёная территория , номер хороший , мебель в порядке , тв маловат как по мне Слабенькая спа зона Мелкий и маленький бассейн и джакузи которое не работает Из двух саун работала одна В тренажёрном зале стоит стол для настольного тенниса , но ракетами которые нам выдали играть невозможно уже пару лет Брали завтраки и ужины- без изысков, есть можно В целом 4звёздам соответствует
Andrey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anastasiya, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sergey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Отличный отель на выходные
Очень гостеприимный, приветливый персонал. Сервис отличный! Хорошая территория. Прекрасное место на выходные с семьей!
Karina, 2-night family trip
Verified Hotels.com guest review