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All properties in Tulum, Tulum, Quintana Roo, Mexico

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

Waterfront property with spa, near Tulum National Park

  • Free cooked-to-order breakfast
From
Rs22,235

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    Carr Tulum Boca Paila Km 3.85, Tulum, 77780, QROO, Mexico
    8.0.Very good.
    • Gorgeous ocean views Peaceful, relaxing and quiet Perfect location - 5 min. from nearby…

      Apr 22, 2021

    • The spacious rooms, the scenic landscape, and the food!

      Apr 7, 2021

    See all 547 reviews

    Official standards

    This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wears personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Shield between guests and staff in main contact areas
    • Social distancing measures are in place
    • Protective clothing is available to guests
    • Masks are available to guests
    • Gloves are available to guests
    • Individually-wrapped food options are available
    • Guests are provided with free hand sanitizer

    Guests rated location

    Safe
    Quiet
    Convenient
    Walkable
    Dining options
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 94 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • 2 restaurants and 2 bars/lounges
    • Full-service spa
    • Outdoor pool and 4 spa tubs

    What’s around

    • On the waterfront
    • Tulum National Park - 3 min walk
    • Playa Paraiso - 19 min walk
    • Tulum Mayan Ruins - 38 min walk
    • Las Palmas Public Beach - 12 min walk
    • Gran Cenote - 4.4 mi / 7.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Luxury Suite, Terrace, Partial Ocean View
    • Honeymoon Suite, Ocean View
    • Master Suite, Oceanfront
    • Luxury Suite, Jetted Tub, Garden View

    What’s around

    Landmarks

    • On the waterfront
    • Tulum National Park - 3 min walk
    • Playa Paraiso - 19 min walk
    • Tulum Mayan Ruins - 38 min walk
    • Las Palmas Public Beach - 12 min walk
    • Gran Cenote - 4.4 mi / 7.1 km
    • Sian Ka'an Biosphere Reserve - 4.5 mi / 7.2 km
    • Tulum Monkey Sanctuary - 6 mi / 9.7 km
    • Soliman Bay - 9.4 mi / 15.1 km
    • Cenotes Sac Actun - 15.8 mi / 25.4 km

    Getting around

    • Cancun Intl. Airport (CUN) - 108 min drive
    • Free beach shuttle
    map
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    Carr Tulum Boca Paila Km 3.85, Tulum, 77780, QROO, Mexico

    At a glance

    Size

    • 94 rooms
    • Arranged over 2 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • WiFi in public areas*
    • WiFi in rooms*

    Parking

    • Onsite parking limited
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    • Caters to adults only
    *See small print for additional details or extra charges

    At the property

    Food and drink

    • Free cooked-to-order breakfast daily
    • 2 restaurants
    • 2 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Fitness classes on site
    • Free bicycles on site
    • Yoga classes/instruction on site
    • Ecotours nearby
    • Golfing nearby
    • Kayaking nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby

    Working away

    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 6
    • Year Built - 2008
    • Garden
    • Terrace
    • Library

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Things to enjoy

    • Private spa tub
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Jetted bathtub
    • Rainfall showerhead
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • WiFi (surcharge)

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All buffet meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (non-alcoholic beverages included)

    Activities and facilities/equipment
    Land activities
    • Bicycling
    • Fitness facilities

    Lessons/classes/games
    • Aerobics
    • Pilates
    • Water fitness
    • Yoga

    Not included
    • Surcharge for premium food items
    • Premium/non-domestic alcoholic beverages
    • Premium food items
    • Surcharge for room service
    • Spa/beauty facilities and services
    • Activities and services offered by independent operators
    • Offsite tours
    • Transportation to offsite activities

    Spa

    The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

    Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Sauna
    • Steam room
    • Fitness classes on site
    • Free bicycles on site
    • Yoga classes/instruction on site

    Nearby

    • Ecotours nearby
    • Golfing nearby
    • Kayaking nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby

    Small print

    Also known as

    • All Inclusive Wellness Resort
    • Kore Retreat Resort Adults All Inclusive
    • Kore Retreat Resort Adults Only-All Inclusive
    • Kore Tulum Retreat Adults Only-All Inclusive
    • Kore Retreat Adults Only-All Inclusive
    • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
    • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
    • Zenserenity
    • Zenserenity Resort
    • Zenserenity Tulum
    • Zenserenity Wellness
    • Zenserenity Wellness Resort All Inclusive
    • Kore Tulum Retreat Resort Adults Only-All Inclusive
    • Zenserenity Wellness Tulum
    • Kore Tulum Retreat Resort Adults All Inclusive

    Optional extras

    Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

    WiFi is available in guestrooms for USD 18 per day (1-device limit, rates may vary)

    WiFi is available in public areas for USD 18 (1-device limit, rates may vary)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Guests under 18 years old are not allowed in the spa.

    This property does not have elevators.

    Guests can rest easy knowing there's a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Parking spots may be limited.
    • Yes, there's an outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
    • Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Kitchen Table (13-min walk), La Coqueta (2.1 mi), and Sale & Pepe (2.2 mi).
    • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
    8.0.Very good.
    • 8.0.Very good

      Overall a great all inclusive with perfect location/view, but be prepared for watered down drinks and average food. Staff are amazing!

      5 night trip with friends, Apr 7, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The resort is very beautiful and clean. The staff was very nice and helpful. The resort is located at the beginning of the hotel zone. Hotel provides bikes for transportation and taxis are available outside the hotel. We felt very safe and our first time experience in Tulum was breathtaking. The resort sites are just incredible. Highly recommended it. *****

      6 night romance trip, Apr 5, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Kore Tulum was great! The service was wonderful! The only couple complaints are the jacuzzi tub was dirty upon arrival and on our last day, children were running around everywhere!!

      3 night romance trip, Mar 22, 2021

      Verified Expedia guest review

    • 4.0.Fair

      On your web site it’s advertised as an adult only resort. That’s what my husband I booked adult only. There where kids and teenagers. Very disappointed.

      4 night romance trip, Mar 21, 2021

      Verified Expedia guest review

    • 6.0.Good

      I am not sure how this place is rated almost 5 stars. My thoughts might be a tad biased as I had just come from a Palace resort in Cozumel that exceeded every expectation available and was a legit 5 star hotel. Staff here were nice but also some seemed annoyed you were asking for food/drinks when it was all inclusive. No alcohol in your room. Some of the drinks we were served did not even taste like- tasted like rubbing alcohol or very weird. No consistency in food. One night I ordered nachos, they were good and came with all the toppings. Next night i ordered the same thing and they came just chips and cheese- no toppings?? Same with other items we ordered. Most importantly- they DO NOT HAVE WIFI. They charge $18 a day and must have some kind of internet blocker- I wasn't going to pay the internet fee cuz I though it was ridiculous and I was there to "not work" but still needed to get texts and use my phone- you have to go sit in the lobby basically or go off property to get internet. Bikes available but like 10 for the whole resort so can be hard to get them when you need them. No beach access from the property. Definitely recommend the jacuzzi tub balcony room- that was fun to do after a day in the sun/beach. We still had a great time and did feel as if we had started our vacation here we would have been more pleased but the quality, cleanliness, and overall service were sub-par from what we had been the 2 previous locations.

      4 night trip with friends, Mar 20, 2021

      Verified Expedia guest review

    • 8.0.Very good

      ok so #1 they do not have onsite covid testing. I repeat, the hotel does NOT have onsite testing. to get tested for covid you have to take a taxi or a bicycle or your personal car to the red cross which is about 5-10 mins away and pay $45 for the rapid test. #2, they only have 1 restaurant. this restaurant is where you’ll go for breakfast lunch and dinner. I repeat, only 1 restaurant lol. #3, they have 2 bars, the pool bar and a smaller bar (forgot the name) but everything is attached so you won’t miss it. and of course #4, no beach. I didn’t rate it 5 stars because on their website and on expedia it shows that they have 2 restaurants and like 3 bars and that’s not the case lol. it’s a very small resort. what you see in the picture is basically what it is. the center is the pool, to the left of the pool is the pool bar and to the right is the restaurant. we got massaged which was great!! it was an hour massage for $100, dont know what ppls budget it but the massage was awesome! all in all the staff was great, fredy got me super drunk at the pool lol and sergio knows how to make a mean drink in the bar! if you’re looking for a small, relaxing resort, no children allowed, this is the place for you. if you’re lookin to turn up go to a different resort.

      4 night romance trip, Mar 18, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Kore Tulum is nice but has no beach access and the food was hit or miss. The best food items that we ate during our 4-night stay were the Asian Menu and the Snack Menu (chicken wings, nachos, salads). The music in the pool are was also hit or miss. But the staff was very nice and the AC in the room worked very well since usually in Mexico is hard to find. The Wifi credentials given to me never worked.

      4 night trip with friends, Mar 18, 2021

      Verified Expedia guest review

    • 8.0.Very good

      The staff were very helpful and made the stay easy. However the place could have been cleaner (cup rings on the night stands, streaks on the floor & splatters on the glass door) and the wifi was not included. I was pretty surprised that an all-inclusive place didn’t give free wifi, and the desk told me it was 18 dollars for 24hrs of use. Also the food was mostly subpar, although breakfast was mostly good. I like that this place is so close to the Mayan ruins and we just used bikes from Kore to go see them. Overall would say you get what you pay for and it’s not bad.

      1 night trip with friends, Mar 17, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Enjoyed my stay! It was quiet (in a good way) and peaceful. Beautiful location! Staff is professional and kind. I really enjoyed the cabanas relaxing all day with wonderful cocktails and drink service! Best hidden treasure was crepes in the evening after dinner! I’d go back for sure ; )

      3 night trip, Mar 8, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved the resort!! It had some shortcomings due to covid but it didn't impact our experience. The staff is wonderful, food is delicious and place feels and looks like paradise.

      5 night romance trip, Mar 6, 2021

      Verified Expedia guest review

    See all 547 reviews