The GRAND PALACE Hotel - YOGYAKARTA

Photo gallery for The GRAND PALACE Hotel - YOGYAKARTA

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Pool
Pool
Outdoor pool
Premium bedding, minibar, desk, rollaway beds

Overview of The GRAND PALACE Hotel - YOGYAKARTA

The GRAND PALACE Hotel - YOGYAKARTA

3.5 star property
Family-friendly hotel in Yogyakarta with spa and restaurant

7.6/10 Good

48 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl. Mangkuyudan No. 32, Yogyakarta, Yogyakarta, 55143
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Yogyakarta
  • Malioboro Street - 38 min walk
  • De Mata Trick Eye 3D Museum - 4 min drive
  • Malioboro Mall - 5 min drive
  • Gembira Loka Zoo - 6 min drive
  • Tombs Of The Kings Of Mataram Kotagede - 19 min drive
  • Yogya Kembali Monument - 10 min drive
  • Kids Fun Park - 25 min drive
  • Sleman City Hall - 14 min drive
  • Sambisari Temple - 17 min drive
  • Kalasan Temple - 16 min drive

Getting around

  • Yogyakarta (JOG-Adisucipto Intl.) - 12 min drive
  • Yogyakarta (YIA-New Yogyakarta Intl.) - 70 min drive
  • Yogyakarta Train Station - 5 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

The GRAND PALACE Hotel - YOGYAKARTA

The GRAND PALACE Hotel - YOGYAKARTA puts you within a 10-minute drive of Malioboro Street and offers an airport shuttle (available 24 hours) for IDR 150000 per vehicle. You can visit the spa to indulge in deep-tissue massages, facials, or aromatherapy, and Cascade Cafe and Lounge serves international cuisine. This Colonial hotel also features a bar/lounge, a health club, and a spa tub. Fellow travelers say good things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 6 AM
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via required shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Beach shuttle (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Full-service spa
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harmonia Health Spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Cascade Cafe and Lounge - This buffet restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 75000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service to the beach, shopping center, and theme park is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 300000.0 per night
  • Airport shuttle service for children up to age 18 costs IDR 150000.00 (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Also known as

GRAND PALACE Hotel YOGYAKARTA
GRAND PALACE YOGYAKARTA
The GRAND PALACE Hotel YOGYAKARTA
The Yogyakarta Yogyakarta
The GRAND PALACE Hotel - YOGYAKARTA Hotel
The GRAND PALACE Hotel - YOGYAKARTA Yogyakarta
The GRAND PALACE Hotel - YOGYAKARTA Hotel Yogyakarta

Frequently asked questions

Overall score and ratings

7.6

Good

7.3/10

Cleanliness

8.1/10

Staff & service

4.0/10

Amenities

7.1/10

Property conditions & facilities

10/10 Exceptional

Relaxing place at the city
Everything are fine, quiet and relaxing place to stay right in the city.
Jackson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohd Nor, 2-night family trip
Verified Hotels.com guest review

6/10 Good

l felt it is not like what l aspected from the picture
2-night trip
Verified Expedia guest review

4/10 Fair

The hotel itself is ok. The bathroom condition is bad
2-night trip
Verified Expedia guest review

8/10 Very good

Pretty hotel, big beds. Grand lobby, and nice pool.
CB, 1-night trip
Verified Expedia guest review

8/10 Very good

A pleasant stay...
Enjoyed our stay - ideal for the price - good level of helpful service.
Andrew, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

No hot water at sink and not much at shower either
Ronand, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My friends and I were blown away by the excellent service and hisrendered by the hotel staff. The hotel staff never fails to amaze and try their best to fulfill our requests regardless the timing. You can see the effort that the staff put in to make your stay as comfortable as possible. Would recommend it to anyone:)
Verified Expedia guest review

10/10 Exceptional

Aircorn at middle night very hot not so good.
Sorry to said no good for the wheel chair. I pitty your staff have to escort every time for the wheel chair.
Verified Hotels.com guest review

6/10 Good

Not a three star/you get what you pay for.
I've stayed here twice. The reason is that it's an interesting place to stay and it's incredibly cheap. But be forewarned that a) the wifi is the slowest of any hotel I've stayed at in the area and b) you roll the dice on if your stay is worth it or not because they (like many other hotels) like to book themselves out to conventions and events. The only difference here is that unlike other traditionally laid out hotels with floors and elevators, the place has an open courtyard with a pool. If there's an event you're probably going to see it, hear it, etc even if hiding in your room. And with all the people the wifi will be even slower. Yes they have a restaurant on site but it's expensive and the food isn't great. There's no gym on site, just that pool, so exercise it almost out. The bed was actually two beds pushed together, it was noisy and caved in the middle. In all, again, the only reason to come here is the price. but you get what you pay for.
Verified Hotels.com guest review