Grand Mercure Phuket Patong

Photo gallery for Grand Mercure Phuket Patong

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Villa, 2 Bedrooms | Free minibar items, in-room safe, desk, laptop workspace
Superior Suite, 1 King Bed | View from room
View from room
Villa, 1 Bedroom (Pool) | Free minibar items, in-room safe, desk, laptop workspace

Overview of Grand Mercure Phuket Patong

UNESCO Sustainable Travel Pledge

Grand Mercure Phuket Patong

5-star property
Luxury hotel with spa, near Jungceylon Shopping Center

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is ₹6,783
Price available on 20/10/2022
Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Steam room
  • Beach towels
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator

Choose dates to view prices

About this area

What's nearby

  • Patong Beach - 9 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 7 min drive
  • Karon Beach - 10 min drive
  • Kata Beach - 20 min drive
  • Kamala Beach - 23 min drive
  • Kata Noi Beach - 21 min drive
  • Surin Beach - 34 min drive
  • Bang Tao Beach - 35 min drive
  • Nai Harn Beach - 38 min drive
  • Rawai Beach - 36 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 66 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • The Banana Phuket Restaurant - 3 min walk
  • Orchid Garden Restaurant - 3 min walk
  • Song pee nong - 3 min walk
  • Hard Rock Cafe Phuket - 4 min walk
  • Siam Thai - 4 min walk

About this property

Grand Mercure Phuket Patong

5-star luxury hotel near Patong Beach
Take advantage of a roundtrip airport shuttle, a poolside bar, and a grocery/convenience store at Grand Mercure Phuket Patong. Active travelers can enjoy aerobics at this hotel. Treat yourself to a body treatment, a massage, or aromatherapy at Ryn Spa, the onsite spa. The onsite international cuisine restaurant, Bubbles Restaurant, features pool views and a poolside location. Yoga classes are offered at the gym; the property also has a rooftop terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and limo/town car service
  • An area shuttle, massage treatment rooms, and a ballroom
  • Guest reviews speak highly of the dining options, quiet location, and helpful staff
Room features
All 314 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Waterslide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4455 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • No plastic water bottles

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Thai

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner.
Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.
Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Breakage deposit: THB 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 600 for adults and THB 300 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1600.0 per night
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong offer free cancellation for a full refund?
Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Mercure Phuket Patong?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 20 October 2022 start from ₹6,783, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Mercure Phuket Patong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Mercure Phuket Patong?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Mercure Phuket Patong?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Mercure Phuket Patong?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Mercure Phuket Patong?
Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Phuket Patong?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Grand Mercure Phuket Patong and nearby?
Have fun with activities like boat tours, scuba diving, and water skiing, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a waterslide, a steam room, and spa services, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Grand Mercure Phuket Patong?
Yes, Bubbles Restaurant offers international cuisine, pool views, and poolside dining. Nearby restaurants include Song pee nong (3-min walk), Hard Rock Cafe Phuket (4-min walk), and Siam Thai (4-min walk).
Does Grand Mercure Phuket Patong have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Mercure Phuket Patong like?
Grand Mercure Phuket Patong is a short 9-minute walk from Patong Beach and 10 minutes' walk from Bangla Road. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

8.8

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Many guests were rude and never said please or thank you to your staff.
Mircea Viorel, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Loved Everything great place for holiday
Shaun, 8-night trip
Verified Wotif guest review

10/10 Exceptional

steve, 15-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Miser. Clean. Friendly staff. Breakfast was the best I had in Patong. Only rivalled by the breakfast at the Four Points. Location is close to nightlife but still quiet. Only minor flaw: it’s not directly on the beach. But it’s really close and there a path to avoid most hawkers. Really good hotel.
Gary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean hotel and friendly staff and good communication.
Nima, 16-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, very modern with amazing breakfast. Good pools, would recommend a poolside room. 10 min walk to beach, although the beach itself isn’t very nice for swimming.
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sandy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Good location, only stayed a night to satisfy quarantine requirements.
Matthew, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Brodie Heath, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

jeffery, 8-night trip
Verified Hotels.com guest review