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Hacienda Real del Caribe

Photo gallery for Hacienda Real del Caribe

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room | Minibar, in-room safe, desk, laptop workspace

Overview of Hacienda Real del Caribe

Hacienda Real del Caribe

3.5 star property
3.5-star hotel with outdoor pool, near Quinta Avenida

8.0/10 Very good

673 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
  • Bathtub
Map
Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 4 min walk
  • Quinta Avenida - 1 min drive
  • Mamitas Beach - 8 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Playacar Golf Club - 10 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 19 min drive
  • Ferry to Cozumel - 24 min drive
  • Maroma Beach - 29 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Burro Playero - 2 min walk
  • Senor Taco - 2 min walk
  • Como Como Osteria Mediterranea - 2 min walk
  • Eatitaly - 3 min walk
  • Restaurant Da Bruno - 3 min walk

About this property

Hacienda Real del Caribe

Putting you within a 10-minute drive of Playa del Carmen Main Beach, Hacienda Real del Caribe features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 65 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MAGNOLIAS, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the convenient parking and pool.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (7:00 AM - 6:30 AM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Beach nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Stair-free path to entrance

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

MAGNOLIAS - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 7 costs USD 25 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hacienda Real Caribe
Hacienda Real Caribe Hotel
Hacienda Real Caribe Hotel Playa del Carmen
Hacienda Real Caribe Playa del Carmen
Hacienda Real Caribe l Carmen
Hacienda Real del Caribe Hotel
Hacienda Real del Caribe Playa del Carmen
Hacienda Real del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hacienda Real del Caribe offer free cancellation for a full refund?
Yes, Hacienda Real del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hacienda Real del Caribe?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at Hacienda Real del Caribe on 21 February 2023 start from ₹12,685, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hacienda Real del Caribe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hacienda Real del Caribe?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hacienda Real del Caribe?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Real del Caribe?
Sorry, there's no onsite parking at Hacienda Real del Caribe.
Is airport shuttle service offered by Hacienda Real del Caribe?
Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.
What are the check-in and check-out times at Hacienda Real del Caribe?
You can check in from 4:00 PM - anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hacienda Real del Caribe and nearby?
Hacienda Real del Caribe has an outdoor pool and a garden.
Are there restaurants at or near Hacienda Real del Caribe?
Yes, MAGNOLIAS offers American cuisine.
Does Hacienda Real del Caribe have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hacienda Real del Caribe like?
Hacienda Real del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 9 minutes' walk from Mamitas Beach. Travelers say the area is central and good for shopping.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Everything.
This is very good hotel, it is hidden jam in the crowded hotel area, I recommend to everyone. When you enter the hotel, the structure is beautiful, swimming pool is in the middle. There is roof top. Room is huge, much bigger than the similar hotel we stayed before. Room is super clean, new renovated bathroom. Furniture is old style but good quality. We like it so much. Bed is comfortable. Overall we feel like this is the most valuable stay in my 15 days trip.
Jin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

They have a great pool. The sky deck has a lot of potential but is not in use. There was night clubs which kept you up until 3:00am. I can't recommend do to the noise.
Joseph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Graciela, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Jeanette, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio durante la estancia. Gracias.
Ramón, 1-night family trip
Verified Expedia guest review

8/10 Very good

The bed are just to hard
Louis-philippe, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very nice luxury hotel but despite of hight costs they do not provide water or coffee - not even for sale. Only in the very first night they gave us a trop of water.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay!!!
Had a very enjoyable stay and.a.great.price.too. will defintely use them again next trip.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely property. Friendly staff. Perfect location. I would gladly stay her again.
Monica, 1-night trip with friends
Verified Expedia guest review