Concierge Plaza San Rafael

Photo gallery for Concierge Plaza San Rafael

Primary image
On the beach
On the beach
Outdoor pool
Outdoor pool

Overview of Concierge Plaza San Rafael

Concierge Plaza San Rafael

3.0 star property
3-star beachfront hotel in Cuyutlan with outdoor pool

6.1/10 Good

125 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • 24/7 front desk
  • Laundry facilities
Map
Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350
Main amenities
  • 30 guestrooms
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Wedding services
  • Luggage storage
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • LED TV
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 60 min drive

About this property

Concierge Plaza San Rafael

Enjoy your visit to Cuyutlan with a stay at Concierge Plaza San Rafael. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante 7 Mares, which serves Mexican cuisine and is open for breakfast and lunch. A terrace and a garden are other highlights, and all rooms offer LED TVs and free WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 6:00 AM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • 3 buildings/towers
  • Built in 1999
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Restaurante 7 Mares - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Concierge Plaza San Rafael
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Hotel Cuyutlan
Concierge Plaza Rafael Hotel
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel Cuyutlan

Frequently asked questions

Overall score and ratings

6.1

Good

6.3/10

Cleanliness

6.4/10

Staff & service

5.3/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

10/10 Exceptional

Awesome view.
Kenneth, 1-night family trip
Verified Expedia guest review

4/10 Fair

The only good thing was being really close to the beach .
Maricela, 2-night romance trip
Verified Expedia guest review

2/10 Poor

The worst
To many cockroaches to sleep there Everything too old and dirty Could not stay the night
antulio, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible
Horrible condition stay away , probably 40 or 50 years ago was nice but they haven’t invest a dime on it :(
Ana L, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not the best but not the worst.
The pictures look better than the actual place, I'm guessing the pictures in the hotel description are outdated or were taken back when the place was new. The hotel was very run down. In the amenities it says lounge bar but we never found it. The doors to the room would jam and would not lock properly. There is no restaurant so you either have to bring your own food or pay at one of the many locations in the small town or on the beach where the food is extremely bland, bad quality and overpriced. The Hotel itself needs a lot of work and maintenance. There are no towels in the room, we had to keep asking and coming to reception to get them ourselves. The service is terrible. They also say there is free wifi but it doesn't reach any of the rooms. The best part about the place was the pool, also needs some maintenance but it served its purpose.
2-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Aurora, 8-night romance trip
Verified Hotels.com guest review

4/10 Fair

All the existen áreas are in Poor conditions Needs to be updated Bathroom Lavatories All doors Windows
rodriguezjorgea, 2-night trip
Verified Expedia guest review

2/10 Poor

I not recomend is agli place
Bad experience is old place dirty agly bathroom not aircondi
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Not a good place to stay.
The only good thing about the hotel was the location, view and all the good places to eat nearby. It's very run down.
Catherine, 2-night family trip
Verified Hotels.com guest review