All hotels in Lisbon, Portugal
1 room, 2 adults

Hello Lisbon Castelo Apartments, Lisbon, Portugal

4-star4 stars
Rua de São Tomé, 26Lisbon1100-562Portugal

Upscale apartment with kitchenette, near Castle of Sao Jorge
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Great location
Good internet service
Service is adequate
348See all 348 reviews
From 148 reviewsTripAdvisor Traveller Rating

Hello Lisbon Castelo Apartments, Lisbon, Portugal

from Rs9,317
  • Family Studio
  • Apartment, 1 Bedroom
  • Family Apartment, 1 Bedroom
  • Junior Studio
  • Apartment, Ground Floor
  • Studio, Ground Floor
  • Penthouse (Studio)
  • Family Penthouse (Apartment)
  • Penthouse (Apartment)

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Daily housekeeping

Hello Lisbon Castelo Apartments, Lisbon, Portugal’s small print

Also known as

  • Hello Castelo
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Castelo Apartment
  • Hello Castelo Apartment Lisbon
  • Hello Lisbon Castelo
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments
  • Hello Lisbon Castelo Apartments Apartment Lisbon


Hotel Registry Number: 3751/AL, 3758/AL, 3760/AL, 3764/AL, 3416/AL, 3421/AL, 3423/AL, 3400/AL, 3407/AL, 3409/AL, 3410/AL, 3208/AL, 3234/AL, 3429/AL, 3438/AL, 3439/AL, 3588/AL, 3597/AL, 3599/AL, 3609/AL, 3614/AL.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hello Lisbon Castelo Apartments, Lisbon, Portugal


  • In Alfama
  • Castle of Sao Jorge - 8 min walk
  • Lisbon Cathedral - 7 min walk
  • Santa Justa Elevator - 16 min walk
  • Rossio Square - 16 min walk
  • Fado Museum - 7 min walk
  • Santo Antonio Church - 7 min walk
  • National Military Museum - 10 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 20 min drive
  • Cascais (CAT) - 29 min drive
  • Lisbon Santa Apolonia Station - 12 min walk
  • Lisbon Santa Apolonia Station - 12 min walk
  • Lisbon Rossio Station - 17 min walk
  • Martim Moniz Station - 9 min walk
  • Terreiro do Paco Station - 13 min walk
  • Santa Apolonia Station - 13 min walk
  • Onsite parking not available
  • Airport pick-up service

Recent reviews

Good 7.8 From 348 reviews

Hello Lisbon Castelo Apartments, Lisbon, Portugal
Very Good8.0
Nice gem in the heart of Alfama
Well connected in the centre of Alfama walking distance to good restaurants. Seems like recently renovated the appartment is great for solo, family or group travelers.
Ranjeev, in5 night family trip
Hello Lisbon Castelo Apartments, Lisbon, Portugal
Location for young people
Great location for young people in a very busy part of town. Check-in process is fully automated, which is a bit intimidating for technologically challenged people. Depending on which apartment is assigned, it can be very noisy at ground level (which opens directly onto the street). Polished concrete floors (and possibly just on ground floor apartments) gave the apartments a bit of a damp smell. The staff (accessible via Skype at the check in kiosk) were very patient and helpful...even to arrange taxis for us).
Joseph, ca1 night trip
Hello Lisbon Castelo Apartments, Lisbon, Portugal
slight problem with automatic check-in. (reservation number not on phone text) and automatic scanning of details from passports did not work
Florence, gb1 night trip
Hello Lisbon Castelo Apartments, Lisbon, Portugal
Very Good8.0
Good Location
The check in process needs to be started much earlier, after you have booked the property. Arriving at the property after a tiring flight, one is not prepared to manage the check in procedure that is in place. We were left confused, and that at a late hour of the evening. Once you know it is is fairly simple; but not for a first time. Rummaging for passports for checking in, my wife lost her money bag, either at this time or later from the room after we went out of the room to attend a church service. This was the sad part; but we cannot blame the cleaners or anybody, as it could have been picked up by anyone at the entrance doors.
Patrick, nz3 night trip
Hello Lisbon Castelo Apartments, Lisbon, Portugal
Good location. They can improve in cleanness
Arriving to the hotel was not easy. The check in system without front desk worked well. The thing that didn’t like was the cleanness of the towels, terrible ! The look grey wasn’t clean. Even they asked quick and say we’re going to change them they didn’t. The location is good. Near to the important things to see in the city just walking. It was good.
Ximena, us3 night romance trip

See all reviews

Hello Lisbon Castelo Apartments, Lisbon, Portugal

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