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Château Fleur de Lys - L'HOTEL

Victorian hotel, steps from Parks Canada's Dufferin Terrace

From
Rs9,855

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Hotel Front – Evening/Night. Image 1 of 91.
1 / 91Hotel Front – Evening/Night
9.2.Superb.
  • Beautiful old mansion near everything in old Quebec City.

    Sep 4, 2020

  • A very charming hotel, clean and helpful/welcoming staff. Centrally located that makes it…

    Aug 28, 2020

See all 217 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 16 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Concierge services
  • Luggage storage

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)

What’s around

  • In Old Quebec
  • Parks Canada's Dufferin Terrace - 2 min walk
  • Ursulines de Quebec Museum - 3 min walk

Enter dates for 2 guests

  • Standard Room, 1 Double Bed
  • Thematic Room, 1 Queen Bed
  • Suite Junior, 2 Queen Beds
  • Suite Florence A. White, 1 King Bed
  • Suite Junior

Location

  • In Old Quebec
  • Parks Canada's Dufferin Terrace - 2 min walk
  • Ursulines de Quebec Museum - 3 min walk

What’s around

Landmarks

  • In Old Quebec
  • Parks Canada's Dufferin Terrace - 2 min walk
  • Ursulines de Quebec Museum - 3 min walk

Getting around

  • Jean Lesage International Airport (YQB) - 16 min drive
  • Quebec Palace Station - 14 min walk
  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 11 min drive

At a glance

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 26 per night; includes in/out privileges)
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1876

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Ch teau Fleur Lys L'HOTEL
  • Château Fleur Lys L'HOTEL
  • Château Fleur de Lys L'HOTEL
  • Chateau Fleur De Lys L'hotel
  • Château Fleur de Lys - L'HOTEL Hotel
  • Château Fleur de Lys - L'HOTEL Quebec
  • Château Fleur de Lys - L'HOTEL Hotel Quebec
  • Ch teau Fleur Lys L'HOTEL Hotel
  • Ch teau Fleur Lys L'HOTEL Hotel Quebec
  • Ch teau Fleur Lys L'HOTEL Quebec
  • Au Chateau Fleur De Lys Hotel Quebec City
  • Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City
  • Château Fleur Lys L'HOTEL Hotel Quebec
  • Château Fleur Lys L'HOTEL Hotel
  • Château Fleur Lys L'HOTEL Quebec

Optional extras

Self parking costs CAD 26 per night with in/out privileges

Continental breakfast is offered for an extra charge of CAD 13.5 for adults and CAD 13.5 for children (approximately)

Policies

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number CITQ Nº062064

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 26 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 9:30 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include La Bûche (3-min walk), Bello Ristorante (4-min walk), and La Maison Smith (7-min walk).
  • Recommended spots to visit include Parks Canada's Dufferin Terrace (2-min walk) and Ursulines de Quebec Museum (3-min walk).
9.2.Superb.
  • 10.0.Exceptional

    This is a wonderful hotel! The decor is superb, you feel transported to an elegant era. The staff is very friendly and does everything to make guests comfortable. The location is unbeatable, steps from all the main attractions. Very walkable! All in all, I would stay there again. Highly recommend it!

    Ana, 2 night trip with friends, Aug 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very cozy room with a beautiful terrace. The owner was very accommodating and the staff were very friendly. Perfect location. Great experience.

    1 night trip, Jul 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay!

    Loved the coziness of the hotel! Good location, friendly staff and stylish rooms!

    JENNIFER, 2 night trip with friends, Jan 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A small but very charming hotel. Centrally located in old Quebec City! All of the sites were within a 5-10 minute walk

    2 night romance trip, Dec 7, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very nice , cozy hotel with some mix of modern decor, antique rooms with modern bathrooms ( best combo ), nice breakfast ( a bit of everything, excellent croissants) was in wonderful settings. I knew ahead of time that noise ( you can hear neighbours) will be an issue, but it was a very easy trade-off for great location. We had small beautifully decorated room which was more than enough for 2 people, and which even had seating area. Loved our stay, and would recommend.

    Inna, 2 night romance trip, Nov 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb location! A lovely old mansion; the rooms all have different and creative decor, so it’s definitely not the run-of-the-mill place to stay. A friendly and accommodating staff! The only thing that could be a problem for some is no elevator for rooms located on the second floor.

    CC, 1 night trip with friends, Oct 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Unique little gem

    Lovely stay, nice touches, and friendly service.

    Cindy, 1 night business trip, Oct 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    We enjoyed our stay at this hotel. I would recommend this hotel. However I would not recommend this property to anyone with mobility issues, as there are stairs into the building and rooms on the 2nd & 3rd floor. There are not a lot of amenities, as this is a small hotel. If that’s a requirement for someone, they might want to consider a larger hotel. The rooms are nice and very clean. My only wish is that they provided a Keurig coffee maker in the rooms. It would have been nice to have a fresh coffee when you wanted and not have to get dressed to access the coffee down on the first floor in the mornings. It’s a great location where you can walk to everything in Old Quebec City. My husband and I walked between 8-10 km/day while we were there.

    Shelley, 3 night romance trip, Oct 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    The location of this property cannot be beat. You are situated in a very quiet part of the upper city, but VERY close to major landmarks such as the chateau Frontenac and the funicular. The bed was reasonably comfortable. Parking is available but expensive. However, the rooms are VERY small. And don't you dare say so when you complete an Expedia check-in survey, because the staff will accost you about your feedback. We checked in, and I did the quick feedback survey, and was shocked when we returned to the property after a long day of wandering the city, and one of the members of their staff approached me and DEMANDED that I explain why I had indicted that my first impression was "ok." I stated that the room was small, and that the bathroom was very tiny (the sink was OUTSIDE the bathroom in the room, that is how tiny the bathroom is in room 34), and she berated me that the room dimensions are all listed online. I found this to be very rude and unprofessional. Furthermore, when we arrived, they changed our room number right in front of us, we were supposed to be in 18 (first floor, presumably a larger room), and reegated us to the third floor into allegedy an equal room. We paid more for a "theme" room. But there is no "theme" in room 34. This is an economy hotel that masquerades as a "boutique" establishment. We were overall satisfied with the visit, but the visit we had did not match the visit we had booked online.

    Monica, 2 night romance trip, Oct 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location and staff very kind and helpful. Small room but elegantly appointed - tiny bathroom that could have used an update. Given a return to Quebec, we would book again - excellent value

    Sophia, 3 night trip, Oct 8, 2019

    Verified Hotels.com guest review

See all 217 reviews