Hotel Grand Marlon

Photo gallery for Hotel Grand Marlon

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Grand Marlon

Hotel Grand Marlon

3.0 star property
3-star hotel in Chetumal with outdoor pool and restaurant

7.3/10 Good

246 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Restaurant
  • Bar
The price is Rs 38
Price available on 17/06/2022
Av. Juárez No. 88, Chetumal, QROO, 77000
Main amenities
  • 34 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Spa tub
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Elevator
  • Outdoor swimming pools
  • Free toiletries
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Laguna Milagros - 17 min drive
  • Lake Bacalar - 36 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
  • Corozal (CZH) - 38 min drive

About this property

Hotel Grand Marlon

A great choice for a stay in Chetumal, Hotel Grand Marlon is just 2.1 mi (3.4 km) from the airport. You can indulge in massages or facials, and Placeres serves international cuisine. An outdoor pool and a bar/lounge are other highlights, and rooms offer flat-screen TVs and room service. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms


  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage


  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa tub


  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Placeres - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 100 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Centrally located with all the amenities one would need for an overnight stay. I got a Junior Suite and was very satisfied, especially for the price. I enjoyed my breakfast at their restaurant. Recommend…
Santino, 1-night trip
Verified Expedia guest review

8/10 Very good

Kanoknuch, 2-night trip
Verified guest review

10/10 Exceptional

Edgar, 4-night business trip
Verified guest review

10/10 Exceptional

maria, 1-night business trip
Verified guest review

10/10 Exceptional

maria, 1-night business trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

The room was clean and the air conditioning worked very well but there was no internet connection in the room even though the repeater was right outside my room.
1-night family trip
Verified Expedia guest review

6/10 Good

It was ohk but as i got into the room I noticed the quilt had a hole. One of towels had a small hole. I was like ohk. But was surprising is we were told 2 beach towel per room but was only able to get 2 and we rented more than one room.
1-night trip
Verified Expedia guest review

2/10 Poor

Terrible stuff and they sell room that is not available
Tony, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The price is reasonable. The rooms are a bit outdated. My room, Room 319 did not have hot water for showering. The WIFI internet was very slow. There seems to be no communication among the front desk personnel. I paid for 2 nights with my credit card to the first attendant and it was not recorded because the attendant on another shift told me that the record showed that I only paid for one night.
2-night romance trip
Verified Expedia guest review