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3-star hotel in Palenque with outdoor pool and restaurant
the service was good clean room spacious good air-con good wi-fi close to the piramids…
Feb 21, 2021
The staff a very friendly.and the roo.s are clean. About 1.5 miles from the bus station.
Apr 25, 2019
Remember, collect 10 stamps, get 1 reward* night
English breakfast is offered for an extra charge of MXN 165 for adults and MXN 100 for children (approximately)
Airport shuttle service is offered for an extra charge of MXN 150 per room (one-way)
Airport shuttle for children between the ages of 3 and 18 costs MXN 150 (one-way)
Area shuttle service is offered for an extra charge
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in is available.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Quiet location and close to center town. Nice pool and restaurant in a court yard setting.
1 night trip, Mar 11, 2019
Verified Expedia guest review
Centrally located. Nice pool. Great food at the restaurant with very attentive servers.
2 night family trip, Jan 18, 2019
Verified Expedia guest review
We were looking for a hotel nearby de airport. It is a 4 minute drive, that made our trip easier. The hotel was very clean and nice. We had been traveling for some days and we specially appreciated the very comfortables beds and pillows and the delicious shower with enough water pressure. Everybody was kind too.
Laura Elena, 1 night family trip, Jan 3, 2019
Verified Hotels.com guest review
Reception and restaurant staff very friendly. Its a 10/15 minute walk into the centre of Palenque but its a straight well lit road. WiFi not good in room 101 but step outside the door to the pool and perfect and its more fun watching football (soccer) by the pool rather than in your room. i slept well and enjoyed my visit to Palenque and would stay at this hotel again.
2 night trip, Jan 3, 2019
Verified Expedia guest review
When we get there, all our reservations clearly say “king”, but when we got to our rooms they were all double beds. Only because I complained I got a king. It was clear this was not a mistake and they purposely did not give us the rooms we reserved. Also, they advertise a safe in every room, and no safe in our room. Shower door was off track, but fixed it. The jacuzzi in room didn’t work. Breakfast was just ok. The beds were soft enough. They have a pool. I can confirm as some have pointed out that there are monkeys in the trees behind the hotel, but unless you have a telephoto lens, it maybe hard to enjoy, as the jungle is rough. Bottomline this is about average, but I felt that giving us doubles without saying something, even some lame excuse, would have been better than just giving us different rooms than we reserved.
Alex, 2 night trip with friends, Nov 20, 2018
Verified Hotels.com guest review
Disfrutamos mucho nuestra escapada familiar, el hotel es bonito, limpio, cómodo y el personal muy amable
Pamela, 1 night family trip, Mar 13, 2021
Verified Hotels.com guest review
La alberca muy limpia y con un horario amplio, el restaurant muy bien
oscar, 1 night family trip, Aug 7, 2019
Verified Expedia guest review
Excelente hotel y servicio, lo unico que no me gusto fue que no hay servicio de alimentos a l hora de la comida
3 night family trip, Jul 17, 2019
Verified Expedia guest review
Quiero agradecer y reconocer la honradez y servicio del personal del hotel. Al sr Ricardo por su servicio. Olvidé algunas pertenecías de valor, las localizaron y me las enviaron a mi domicilio. Felicidades! Gracias por todo!
Maria del Carmen, 3 night family trip, Jul 15, 2019
Verified Hotels.com guest review
Todo muy bien
Beto, 1 night family trip, Apr 25, 2019
Verified Hotels.com guest review