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Grand Alora Hotel

Photo gallery for Grand Alora Hotel

Exterior
Outdoor pool
Deluxe Room | Minibar, in-room safe, soundproofing, iron/ironing board
Deluxe Suite | Minibar, in-room safe, soundproofing, iron/ironing board
View from room

Overview of Grand Alora Hotel

Grand Alora Hotel

4.0 star property
4-star hotel in Alor Setar with 2 restaurants and bar/lounge

7.8/10 Good

242 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Spa
  • Restaurant
  • Bar
Map
No. 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Kedah, 05150
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Minibar
  • LCD TV

Room options

About this area

What's nearby

  • Heart of Alor Setar
  • Kuala Kedah Jetty - 9 min drive

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive

Restaurants

  • Rakuraku Sushi - 11 min walk
  • Taman Persisiran Jeragan - 13 min walk
  • MUM MUM HOUSE CAFE美碧 - 3 min drive
  • Coffee D - 3 min drive
  • Terrace Forty Eight - 3 min drive

About this property

Grand Alora Hotel

Enjoy your visit to Alor Setar with a stay at Grand Alora Hotel. You can indulge in hot stone massages, body wraps, or mani/pedis, and Dao Sheng, one of 2 restaurants, serves Chinese cuisine. Fellow travelers say good things about the location and comfortable guestrooms.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (9447 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Dao Sheng - This restaurant specializes in Chinese cuisine.
Lengkuas - This restaurant specializes in international cuisine and serves lunch and dinner.
Onsite venue #3 - This lobby lounge serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 35.00 for adults and MYR 18.00 for children (approximately)
  • Early check-in can be arranged for an extra charge of MYR 80.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of MYR 80.00 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Alora Hotel
Grand Alora
Grand Alora Hotel
Grand Alora Hotel Kedah
Grand Alora Kedah
Hotel Alora
Hotel Grand Alora
Grand Alora Hotel Alor Setar
Grand Alora Alor Setar
Grand Alora Hotel Alor Setar, Malaysia - Kedah
Grand Alora Hotel Hotel
Grand Alora Hotel Alor Setar
Grand Alora Hotel Hotel Alor Setar

Frequently asked questions

Is Grand Alora Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Grand Alora Hotel offer free cancellation for a full refund?
Yes, Grand Alora Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Alora Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Alora Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Alora Hotel?
Sorry, there's no onsite parking at Grand Alora Hotel.
What are the check-in and check-out times at Grand Alora Hotel?
You can check in from 2 PM - anytime. There's a charge of MYR 80.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 80.00 (subject to availability).
What is there to do at Grand Alora Hotel and nearby?
Grand Alora Hotel has spa services.
Are there restaurants at or near Grand Alora Hotel?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Rakuraku Sushi (11-min walk), Taman Persisiran Jeragan (13-min walk), and Parrot Espresso Cafe (2.1 mi).
What's the area around Grand Alora Hotel like?
Grand Alora Hotel puts you in the heart of Alor Setar. Popular attractions include Kuala Kedah Jetty, which is 9 minutes away by car. Travelers recommend the hotel for its walkable location.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

7.8/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Abdul Rashid, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

ISWAL HAMIZAH, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Everything ok except should be more clean, a lot of dust on the carpet and furniture. Handheld Shower very difficult to use or adjust when I don’t want to use the rain shower.
Nasraat Begum, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Bathroom requires more cleaning, other a nice place
DEVKUMAR, 1-night romance trip
Verified Expedia guest review

8/10 Very good

NIK MOHD RUIZ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our short stay at Grand Alora, Alor Setar
The receptionist was customer friendly and really helped to ensure that our rooms were as we requested. Excellent service.
Datin Hasnira, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Time to improve
Not bad stay but service should be improved esp at hotel's cafe.
Husni Zai, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

AHMAD SUKRI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anand, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

ABDUL JAMIL, 1-night family trip
Verified Hotels.com guest review