All hotels in Cartagena, Colombia
1 room, 2 adults

Intercontinental Cartagena De Indias, Cartagena, Colombia

4.5-star4.5 stars
Bocagrande Carrera 1 No. 5-01CartagenaBolivar130001Colombia

Upscale beachfront hotel with outdoor pool, near Puerta del Reloj
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Fabulous8.6
WiFi
Good internet service
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
334See all 334 Hotels.com reviews
From 687 reviewsTripAdvisor Traveller Rating

Intercontinental Cartagena De Indias, Cartagena, Colombia

from Rs8,969
  • Standard Room
  • Superior Room, 1 King Bed, Ocean View
  • Superior Room, 2 Double Beds, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, View
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Double Beds, View
  • Superior Room, 2 Double Beds, View
  • Club Room, 1 King Bed, View
  • Club Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
Working away
  • 24-hour business center
  • Meeting rooms 13
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Intercontinental Cartagena De Indias, Cartagena, Colombia’s small print

Also known as

  • Intercontinental Cartagena
  • Intercontinental Cartagena Indias
  • Intercontinental Indias
  • Intercontinental Indias Hotel
  • Intercontinental Indias Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs COP 8.000 per day

Buffet breakfast is offered for an extra charge of COP 39000 for adults and COP 39000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 40.000 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Intercontinental Cartagena De Indias, Cartagena, Colombia

Landmarks

  • In Bocagrande
  • Puerta del Reloj - 38 min walk
  • San Pedro Claver Church and Convent - 39 min walk
  • Bocagrande Beach - 1 min walk
  • Rio Cartagena Casino - 2 min walk
  • Castillo Grande Beach - 9 min walk
  • Hospital Naval de Cartagena - 26 min walk
  • Alcaldia Cartagena - 36 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 20 min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 334 reviews

Intercontinental Cartagena De Indias, Cartagena, Colombia
Good6.0
Great pool/ view but be weary of staff.
We were upgraded to a corner suit and we agreed to pay $400 more total. They charged my card $730!! I spoke to 4 different individuals and finally the last person, a female whom I think was named Maria was not only rude but only offered to return the charge for the additional person which was about $130. We didn’t have a curtain in the bathroom in the living room so basically useless since the building window is so close to the building next door. They also never told us breakfast was included so imagine our anger the last day we were there when a waitress informed us we didn’t owe anything as it’s been included our whole stay! One server at the pool repeatedly ignores our request to return our change until I went in and reminded her we needed change. The pool is amazing though! If you stay here please do not sign anything until they write down the price they verbally tell you and read everything!
michelle, us4 night trip
Intercontinental Cartagena De Indias, Cartagena, Colombia
Exceptional10.0
Loved it my favorite place I have stayed in Cartagena. I have absolutely nothing negative to say just perfect.
Jeremy, us2 night trip
Intercontinental Cartagena De Indias, Cartagena, Colombia
Good6.0
Family stay for wedding
Generally, a high quality, comfortable hotel with good facilities but I was disappointed with some aspects of service and their inability to offer solutions to problems. I was staying with a large group of family and friends for my son's wedding. Several times before and during my 10 day stay I tried to extend my stay by one night with hotel.com and direct with the hotel but I was never given a response or I was told that the extra night would be more that double the rate that I was paying for the other 10 nights! In the end i ended up stating the extra night at the Hyatt (for a lower price) as did most of my family because if the lack of help and consideration. Also we complained about a staff member bursting in our room, causing some fright, after midnight when we were fast asleep. We haven't had an apology or a response from the management.
Gary, nz10 night trip
Intercontinental Cartagena De Indias, Cartagena, Colombia
Exceptional10.0
Excellent
Madelin, us7 night trip
Intercontinental Cartagena De Indias, Cartagena, Colombia
Exceptional10.0
Hotel was beautiful. Loved how nice it was and the pool was amazing. Also for those who are concerned about food in the area, the food served in the hotel was excellent.
Frank, us4 night trip

See all reviews

Intercontinental Cartagena De Indias, Cartagena, Colombia

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