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Novotel Kolkata Hotel & Residences Hotel

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Premium bedding, down comforters, minibar, in-room safe

Overview of Novotel Kolkata Hotel & Residences Hotel

UNESCO Sustainable Travel Pledge

Novotel Kolkata Hotel & Residences Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Axis Mall

8.0/10 Very good

169 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
The price is ₹8,000
Price available on 06/02/2023
CF11 Action Area 1C, New Town Rajarhat, Kolkata, West Bengal, 700156

Room options

About this area

What's nearby

  • In New Town
  • New Town Eco Park - 13 min drive
  • New Market - 47 min drive
  • Dakshineswar Kali Temple - 55 min drive

Getting around

  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 64 min drive
  • Kolkata Sir Gurudas Banerjee Station - 10 min drive
  • Kolkata Jessore Road Station - 12 min drive
  • Kolkata Patipukar Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Studio - 3 min walk
  • The Square - 4 min walk
  • Kareem's - 5 min drive
  • Rang De Basanti Dhaba - 5 min drive
  • Barbeque Nation - 5 min drive

About this property

Novotel Kolkata Hotel & Residences Hotel

Novotel Kolkata Hotel & Residences Hotel offers an airport shuttle (available 24 hours) for INR 1400 per vehicle one-way. Guests can visit the spa to indulge in massages, body wraps, or facials, and The Square serves international cuisine. This luxurious hotel also features a bar/lounge, a 24-hour health club, and a 24-hour fitness center. The helpful staff and nice bathrooms get good marks from fellow travelers.


English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 340 rooms
  • Arranged over 12 floors


  • Check-in time starts at 2 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Children's club


  • Pets allowed*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site


  • Airport shuttle on request (available 24 hours)*


  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Babysitting (surcharge)

Working away

  • Business center
  • 14 meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 24-hour health club
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge


  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.


The Square - This restaurant specializes in international cuisine. Open 24 hours.
Sante - This bar serves light fare only. Open 24 hours. Open daily.
Blue Tokai - Onsite coffee shop. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 799 per person
  • Airport shuttle service is offered for an extra charge of INR 1400 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge


  • Pets are allowed for an extra charge of INR 1000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards and cash.</p>

Also known as

Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Kolkata
Novotel Kolkata Hotel & Residences Hotel Hotel Kolkata

Frequently asked questions

Does Novotel Kolkata Hotel & Residences Hotel offer free cancellation for a full refund?
Yes, Novotel Kolkata Hotel & Residences Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Kolkata Hotel & Residences Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Novotel Kolkata Hotel & Residences Hotel on 6 February 2023 start from ₹8,000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Kolkata Hotel & Residences Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Kolkata Hotel & Residences Hotel?
Yes, pets are welcome. There's a charge of INR 1000 per pet, per night.
Is parking offered on site at Novotel Kolkata Hotel & Residences Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Novotel Kolkata Hotel & Residences Hotel?
Yes, an airport shuttle is available. The charge is INR 1400 per vehicle one-way.
What are the check-in and check-out times at Novotel Kolkata Hotel & Residences Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Novotel Kolkata Hotel & Residences Hotel and nearby?
Novotel Kolkata Hotel & Residences Hotel has a spa, a 24-hour health club, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Kolkata Hotel & Residences Hotel?
Yes, The Square offers international cuisine. Nearby restaurants include The Square (4-min walk), Ekante Cottage (2.6 mi), and Rang De Basanti Dhaba (2.7 mi).
What's the area around Novotel Kolkata Hotel & Residences Hotel like?
Novotel Kolkata Hotel & Residences Hotel is a short 1-minute walk from Axis Mall and 17 minutes' walk from Rabindra Tirtha.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Enjoyable stay with good service
It was a family trip, we booked two rooms for different durations. The stay overall was enjoyable. Service was very good. However, the hotel receptionist mixed up the rooms and we had to move to the other room as in the middle of our stay.
Muhammad, 4-night family trip
Verified guest review

6/10 Good

The business lounge has sub standard drinks brand and food was pretty bad
Sudarshan, 1-night trip
Verified guest review

6/10 Good

I liked the room, cleanness of the floor and foods even though there were less fruits choice and fish items for dinner buffet. Customer service were poor. I asked them for wake up call as I need to catch flight; but didn't call. Therefore I was late into the Airport. When I woke up, NO water at all. I think they should keep an alternate options available for any type of emergency situation. What if people needs to go to washroom badly. Nobody can wait several hours until the water systems come back to normal. This was unacceptable to me.
Verified Expedia guest review

10/10 Exceptional

The waiting area was great. Table tennis and foosball were great. Just have 1 complaint: nobody accompanied us to the room to show us the way.
Ankush Kumar, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Highly Dissatisfied
I reached an hour after the mentioned checkin time, yet my room was not ready. I had booked a king bed room and instead was given a twin bed room because all single bed rooms were occupied. You should not have taken my booking if there were availability issues. There are many other properties in Kolkata to select from in this price range. I would've managed. Instead, i was made to wait (which i understand is not controllable and acceptable on rush days) but not getting the type of room i have reserved is really inconvenient. Why take bookings of more people than what you can occupy? It's better to leave a few rooms empty than make guests uncomfortable on their stay. This is very unprofessional.I am highly dissatisfied with this stay. I had come to Novotel with much better expectations.
1-night trip
Verified guest review

10/10 Exceptional

Had a pleasant stay with family
Everything was good except the cleanliness of the carpets and curtains.
Abhijit, 5-night family trip
Verified guest review

10/10 Exceptional

Sayan, 2-night business trip
Verified guest review

4/10 Fair

mark, 3-night trip
Verified guest review

6/10 Good

Bijoy Kumar, 2-night trip
Verified guest review

10/10 Exceptional

Bhavin, 1-night business trip
Verified guest review