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All properties in Cozumel, Quintana Roo, Mexico
1 room, 2 adults

Villas El Encanto

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Highchair
  • In-room childcare (surcharge)
  • Beach nearby
Calle 21 Sur No 44 Entre Rafael E Melgar, Colonia Andres Quintana Roo, Cozumel, QROO, 77663, Mexico

Family-friendly hotel with 3 outdoor pools, near Palacio Municipal
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Highchair
    • In-room childcare (surcharge)
    • Beach nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We loved the property so much that we extended our stay from one night to two. It's such…Apr 14, 2021
  • Amazing hotel. The owners son was so kind on Easter Sunday to find us some bikes and…Apr 3, 2021

Villas El Encanto

from Rs5,987
  • Deluxe Room
  • Apartment, 1 Bedroom (Private Kitchen)
  • Suite (Shared Kitchen)
  • Deluxe Cabin
  • Family Cabin, 1 Bedroom
  • Family Villa

What’s around Villas El Encanto

Landmarks

  • In Colonia Andres
  • Palacio Municipal - 8 min walk
  • Stingray Beach - 17 min walk
  • Central Plaza - 21 min walk
  • Mr. Sancho's Beach Club - 8.6 mi / 13.8 km
  • San Gervasio - 9.8 mi / 15.8 km
  • Palancar Beach - 11.2 mi / 18 km
  • Chen Rio Beach - 12.1 mi / 19.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 20
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets stay free

  • Up to 22 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Wheelchair-accessible parking on site

Offsite

  • Beach shuttle*

Payment types at the property

  • Cash

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Number of living rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Villas El Encanto’s small print

Also known as

  • Villas El Encanto
  • Villas El Encanto Cozumel
  • Villas El Encanto Hotel Cozumel
  • Villas El Encanto Cozumel
  • Villas El Encanto Hotel
  • Villas El Encanto Hotel Cozumel
  • Villas El Encanto Hotel

Policies

State tax ID - MAOA03056810

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:30 PM.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Villas El Encanto

  • Does Villas El Encanto offer free cancellation for a full refund?
    Yes, Villas El Encanto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Villas El Encanto?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Villas El Encanto?
    Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 10:30 PM.
  • Are pets allowed at Villas El Encanto?
    Yes, pets are welcome, with a maximum weight of 22 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Villas El Encanto?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Villas El Encanto?
    Yes. Nearby restaurants include Rolandi's (10-min walk), Jeanie’s (10-min walk), and Kondesa Resturante (14-min walk).
  • What is there to do at Villas El Encanto and nearby?
    Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden. Villas El Encanto also has access to a nearby outdoor pool.

Recent reviews

Exceptional 9.6 From 83 reviews

Exceptional 10.0
The Charm
Stayed in one of the villas and it was truly a great experience. Spent some time on the little porch, poolside, and using it as home base for our exploration of the island. Clean, comfortable.
Carlyn W, us4 night trip
Exceptional 10.0
I had a great stay with a couple of friends for the weekend. All the staff were very accommodating and they made our stay in Cozumel a real pleasure.
Yehuda, us1 night trip with friends
Exceptional 10.0
A lovely property, very green, very quiet, very secure. Cleanliness was excellent and the sccomodations suited my needs perfectly. Ana, the owner, is great to deal with and Monse was very helpful with technical issues (wifi, gate). Robert
Robert, ca14 night trip
Very good 8.0
It was a beautiful property. The noise from all the dogs was a bit excruciating. Staff was great! Couldn’t sleep in.
us17 night trip
Exceptional 10.0
Beautiful propertu
Great place for a family. Very secure and private bungalows that were clean. Property is beautiful and the kids loved the pool, playground, peacock and dogs. The owner were so nice and helpful, went above and beyond to make sure we had everything we needed. We would defintely stay here again if we make it back to Cozumel!
Brent, us3 night family trip
Exceptional 10.0
Amazing
This place was amazing it was like a getaway in side a bustling little town the staff is extremely friendly and accommodating there is a resident peacock that hangs out on site what a great place to find!!
Kristina, ca3 night family trip
Exceptional 10.0
This place is lovely, the staff are super friendly, it’s quiet and off the beaten path but close to town. If you like a smaller more low-key scene with comfortable, beautiful and down to Earth surroundings this place is for you.
us8 night trip
Exceptional 10.0
Such a unique find -- a jungle setting, but in a neighborhood. Private spaces, but in a secure area with access to pools. Really helpful hosts. Highly recommend!
us5 night family trip
Exceptional 10.0
Jungle Paradise
My family and I have been staying at Villas el Encanto with Anna and her family for years. The accommodations are beautiful as are the gardens and pools. This is our home away from home and we will continue to come back for years. I highly recommend a stay here, you will not be disappointed!
Elliott, us5 night trip
Exceptional 10.0
Little retreat in Cozumel
We were pleasantly surprised by this hotel. It gave off a boutique feel and the service was phenomenal. We liked that it was a short walk away from downtown and allowed some tranquility. We hope to come back soon.
Alexis, us1 night trip

Villas El Encanto