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Shangri La Hotel At The Shard London, London, United Kingdom

5-star5 stars
31 St Thomas Street, London, England, SE1 9QU, United Kingdom

Luxury hotel with indoor pool, near Borough Market
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,109 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Room
Great room
Service
Fantastic service
Pool
Great pool

Shangri La Hotel At The Shard London, London, United Kingdom

from Rs33,722
  • Deluxe Room, 1 King Bed, City View
  • Iconic City View Room - 1 King
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Twin Beds, City View
  • Premier Shard Room King
  • Superior Shard Room - 1 King
  • Premier Shard Suite
  • Iconic Shard Suite
  • Suite (Southwark)
  • Suite (Westminster)
  • Suite (London)
  • Suite (Shangri-La)
  • Deluxe Room, 2 Twin Beds, City View
  • Premier Room, 2 Twin Beds (Shard)
  • Superior Room, 2 Twin Beds (Shard)
  • Room, 2 Twin Beds, City View (Iconic)

What’s around Shangri La Hotel At The Shard London, London, United Kingdom

Top spots nearby

Recommended by this property

  • Borough Market (3-minute walk)
  • London Bridge (4-minute walk)
  • HMS Belfast (4-minute walk)
  • Globe Theatre (8-minute walk)
  • Tower of London (9-minute walk)
  • Tate Modern (10-minute walk)
  • St. Paul's Cathedral (14-minute walk)
  • London Dungeon (21-minute walk)
  • Big Ben (25-minute walk)
  • O2 Arena (6.2 km)

Getting around

  • London (LCY-London City) - 39 min drive
  • London (LHR-Heathrow) - 53 min drive
  • London (LGW-Gatwick) - 90 min drive
  • London Bridge Station - 1 min walk
  • London Cannon Street Station - 13 min walk
  • London Fenchurch Street Station - 18 min walk
  • London Bridge Underground Station - 2 min walk
  • Borough Underground Station - 9 min walk
  • Monument Underground Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2335
  • Conference space size (meters) - 217
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Frette Italian sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lang - This delicatessen specializes in British cuisine and serves breakfast, lunch, dinner, and light fare.

Gong - Overlooking the pool, this cocktail bar serves light fare only. Open daily.

Ting Lounge - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Ting Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Shangri La Hotel At The Shard London, London, United Kingdom’s small print

Also known as

  • Hotel London Shard
  • Shard London Shangri Hotel
  • Shangri-La Hotel, At The Shard, London England
  • Shangri Hotel Shard London
  • Shangri Hotel Shard
  • Shangri La Hotel At The Shard London Hotel
  • Shangri La Hotel At The Shard London London
  • Shangri La Hotel At The Shard London Hotel London
  • Hotel Shard
  • London Hotel Shard
  • Shangri Hotel London
  • Shangri London
  • Shangri La At The Shard London
  • Shard Hotel London
  • Shard Hotel Shangri
  • Shard London Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs GBP 50.00 per night

Valet parking costs GBP 50.00 per night

Buffet breakfast is offered for an extra charge of GBP 36 for adults and GBP 18 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 501 reviews

Exceptional 10.0
Amazing start to finish!
Charles, gb1 night trip
Fair 4.0
NOT a family Hotel at all, lost items from our room ! Breakfast was very poor staff service was poor Excessively over priced would have got better service in a premier inn
ADRIAN, gb2 night family trip
Exceptional 10.0
BEST CUSTOMER SERVICE AT A LONDON HOTEL
Smooth check in with Charlotte and very lovely check out by Carmen. Great hotel. Lovely stay and incredible views of London. Never been to a hotel in London where every single staff member is polite, caring and respectful. Would most definitely stay again and recommend it.
Jazlyn, gb1 night trip
Exceptional 10.0
Amazing Stay in the clouds 🌤
We loved our special birthday stay for my son. Thank you for the treats and cake left in the room. All the staff were friendly and helpful. We had a little problem at the Gong bar in the evening as our drinks had to be changed. They did change our drinks and we then continued to enjoy the rest of our evening. I can’t wait to come again. Please keep HMXLIK and Mraamalik on any PR list for future amazing events etc at the Shangri la Hotel. They are both on instagram
gb1 night family trip
Good 6.0
A disappointing stay
A city view room was booked but view to the South and West. Breakfast was very poor. Both coffee and food were cold and of poor quality. Not what I expected from a hotel of this reputation. Some of our guest chose to eat elsewhere as the breakfast was such poor value. As a regular visitor to London I would not recommend this hotel.
Roy, gb1 night business trip

Shangri La Hotel At The Shard London, London, United Kingdom

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