Shangri-La Village Resort

Photo gallery for Shangri-La Village Resort

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Shangri-La Village Resort

Shangri-La Village Resort

4.5 star property
Mountain hotel in Pokhara with 2 restaurants and 2 bars/lounges

7.4/10 Good

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Gharipatan, Pokhara, 33700
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Babysitting
  • 24-hour business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Pokhara

Getting around

  • Pokhara (PKR) - 7 min drive
  • Airport shuttle (surcharge)

About this property

Shangri-La Village Resort

4.5-star luxury hotel in the city center
At Shangri-La Village Resort, you can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace. Treat yourself to a body treatment, a facial, or a hot stone massage at Healing Hands, the onsite spa. Enjoy international cuisine and happy hour at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), massage treatment rooms, and meeting rooms
  • A 24-hour front desk, express check-out, and a banquet hall
  • Guest reviews speak well of the pool, helpful staff, and WiFi
Room features
All guestrooms at Shangri-La Village Resort feature perks such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and free toiletries
  • TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • Assistive listening devices available
  • No elevator (single level property)

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Healing Hands has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Caravanserai - This restaurant specializes in international cuisine.
The Spice Route - This restaurant specializes in Asian cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 30.0 per night
  • Rollaway beds are available for USD 45.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Shangri-La Village
Shangri-La Village Hotel
Shangri-La Village Hotel Pokhara
Shangri-La Village Pokhara
Shangri-La Village Pokhara Hotel Pokhara
Shangri-La Village Resort Pokhara
Shangri La Village
Shangri La Village Resort
Shangri La Village Pokhara
Shangri-La Village Resort Hotel
Shangri-La Village Resort Pokhara
Shangri-La Village Resort Hotel Pokhara

Frequently asked questions

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.7/10

Staff & service

7.1/10

Property conditions & facilities

8/10 Very good

Nice+ hotel
Nice hotel, but can use an upgrade. Showers did not have consistent pressure or temperature.
3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Truely awful
In describably bad hotel Rats Poor staff Lack of English Fawlty Towers
3-night trip
Verified Expedia guest review

10/10 Exceptional

Old style luxury hotel
Really friendly athmospere. Old style glory. Felt like home.
Verified Hotels.com guest review

8/10 Very good

Great place to chill
Very good hotel with friendly staff, testy food and never too crowded pool! Not really a walking distance from the lakeside but the hotel offers free transfer a few times a day. Very poor internet connection but it's pretty normal in Himalayan region. Being almost 5 months pregnant my husband and I enjoyed our week stay at this hotel as it gave a chance to relax but also see places/do things nearby.
Zofia, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good, clean, inexpensive hotel but isolated
The was always a good choice when visiting Pokara, but its location is now somewhat isolated. In the day when Lakeside was a bunch of tawdry shops, low rent accommodation and cheap restaurants it was a good choice to get away from the noise. Since then better hotels, like Temple Tree, are at Lakeside and a better choice
Verified Expedia guest review

10/10 Exceptional

Shangri-la Village is a lovely experience
My husband and I had a lovely two days stay at Shangri-la. The welcome when we first arrived to the attentive staff in the dining room and also the room staff was great. The food was excellent and the rooms, clean spacious and very very comfortable. We really enjoyed our stay and would recommend to others.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Non fatevi ingannare dalle foto!
Peccato che un resort così bello come deve essere stato sia stato così lasciato andare! Camere e bagni moooolto datati, sporchi, addirittura hanno dipinto le piastrelle di nero per nascondere il tutto!!.!. Poi lo staff gentile e molto disponibile!
Tiziana, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

世界で有名なシャングリラホテルとは違います
なんとなく雰囲気はいいのですが、部屋にスリッパがなかったり、部屋のマットの上に乗った瞬間にマットが滑り酷く体を打って痛かったりなどどことなくイマイチでした。
boss, 1-night trip
Verified Expedia guest review

10/10 Exceptional

清潔で落ち着くホテルです。天気の良い日は、アンナプルナ連山が、一望出来ます。 ポカラのレークサイド、そして空港まで無料送迎バスあり。近くにあまりレストランがない。m
1-night trip
Verified Expedia guest review