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1 room, 2 adults
Apartments

Fortaleza Suites

3.5-star3.5 stars
315 Calle Fortaleza, Old San Juan, San Juan, 00901, Puerto Rico

City-center apartment within walking distance of Port of San Juan
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The hotel is in old San Juan. Very nice to walk in the streets. May 11, 2019
  • The front desk staff was not friendly, nor were they helpful. The property is LOUD. Drunk…Apr 13, 2021

Fortaleza Suites

from Rs8,384
  • Presidential Suite
  • Fortaleza Suite
  • San Sebastian Suite
  • San Cristobal Suite
  • La Princesa (Interior Room)
  • San Jose (Interior Room)
  • San Justo (Interior Room)
  • Sol (Interior View)
  • Luna (Interior View)
  • San Felipe (Interior Room)
  • San Geronimo (Interior Room)
  • Basic Room (Plaza de Armas)
  • Plaza Colon

What’s around Fortaleza Suites

Landmarks

  • In Old San Juan
  • Port of San Juan - 5 min walk
  • San Juan Gate - 8 min walk
  • Condado Beach - 43 min walk
  • La Fortaleza - 7 min walk
  • San Juan Cathedral - 8 min walk
  • Castillo de San Cristobal - 8 min walk
  • Escambron Beach - 31 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

At a glance

Key facts

Size

  • 10 apartments

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:00 AM - 1:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the property

Food and drink
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
Facilities
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the apartment

Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi

Fortaleza Suites’s small print

Also known as

  • Fortaleza Suites
  • Fortaleza Suites Apartment
  • Fortaleza Suites Apartment San Juan
  • Fortaleza Suites Apartment
  • Fortaleza Suites Apartment San Juan
  • Fortaleza Suites San Juan
  • Fortaleza Suites San Juan

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fortaleza Suites

  • Does Fortaleza Suites offer free cancellation for a full refund?
    Yes, Fortaleza Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Fortaleza Suites?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Are pets allowed at Fortaleza Suites?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Fortaleza Suites?
    You can check in from 3 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Fortaleza Suites?
    Yes. Nearby restaurants include Raíces (3-min walk), Casa Cortés ChocoBar (3-min walk), and Carli's (4-min walk).
  • What is there to do at Fortaleza Suites and nearby?
    Have fun during the warmer months with activities nearby such as cycling.

Recent reviews

Fabulous 8.6 From 367 reviews

Exceptional 10.0
Great Stay
My Family and I vacationed in Puerto Rico for the first time. We wanted to stay in area that was convenient and safe. Well we found it at Fortaleza Suite. The Colonial Time setting took us back in time. The Suite was big and clean. We loved the balcony as we would come out and sit there in the morning. Most convenient stores, (CVS, Walgreens, Foot Locker, Burger King) and gift shops are within walking distance from this Hotel as well. The front desk staff were really helpful and friendly. Especially (Elizabeth). She made us feel so welcomed and made us feel like family. She even called us that ! Comfortable beds and great location. In conclusion a great place to stay !
Rafael, us3 night family trip
Very good 8.0
The place is a nice cozy place in the middle of San Juan, walking distance of tons of restaurants.
Wesley, us5 night family trip
Exceptional 10.0
The staff are very sweet and accommodating of your needs if you let them know. Location is ideal.
Ken, us14 night trip
Very good 8.0
This place was a nice little surprise. We had a couple free days and decided to stay in San Juan before heading back home. Thankfully we found a great deal on Expedia for this place. It is right near everything you want to see in San Juan. We were able to walk around to different sites and took a scooter to the beach. It isn't like a chain hotel, it is more of a local hotel in one of the historic buildings. Our room was large enough for two people with one Queen bed, bathroom, desk, night stands, mini fridge, and TV. The walls are thin and you can hear everything in the common area and some noises from the other rooms. I'm a light sleeper but it wasn't too bad. I guess it could be if there were loud guests. The common area has a coffee pot, electric kettle, microwave, toaster oven, mini fridge, table, cups, plates, bowls, utensils, tea and I think people leave their food they can't take with them or don't want. The space is charming with a little open area on the second floor. The staff was nice and accommodating. All in all we enjoyed our stay. I'd stay here again and next time maybe I'll get one of their bigger suites.
us2 night family trip
Fair 4.0
I was allocated the first room next to the entrance and it was extremely noisy. The walls were very thin so I could hear the noise of the other rooms as well as people in the central communal dining court. On one evening, I could hear shuffling and the sound of the microwave at 4am. If you want a peaceful night sleep, this is sadly not the accommodation for you. Also, rooms were rather dusty and flared up my allergies. Positives were that the hotel staff / reception were incredibly kind and welcoming. Rooms appeared clean.
Marianne, us2 night trip
Very good 8.0
Easy acces and communication . I like the presentation and comfort.
Brenda, us1 night romance trip
Exceptional 10.0
Check-In awesome, room super clean, crisp, lobby is warm and cozy and great spot
Prsoy, us1 night trip
Exceptional 10.0
its definitely worth the cost. Had a great time and the staff were great.
Rico, us4 night romance trip
Exceptional 10.0
Excelent
A cozy and charming hotel. Good location and excellent service. Super clean too.
us1 night trip
Exceptional 10.0
Amazing! the whole process was very efficient and the owner was always within reach. Would highly recommend!
Victoria, us3 night family trip

Fortaleza Suites