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The Shells Resort & Spa Phu Quoc

Photo gallery for The Shells Resort & Spa Phu Quoc

Exterior
Property entrance
Premium Room, Ocean View | Premium bedding, in-room safe, individually decorated
Breakfast, lunch, dinner served; beach views
Luxury Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Overview of The Shells Resort & Spa Phu Quoc

The Shells Resort & Spa Phu Quoc

5.0 star property
Beachfront resort in Phu Quoc with spa and outdoor pool
8.6 out of 10 Fabulous
8.6/10 Fabulous

485 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and beach bar
  • Full-service spa
  • Outdoor pool
  • Free airport shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Conference center
  • Business center
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • On a private beach
  • Phu Quoc Night Market - 9 min drive
  • Phu Quoc Beach - 31 min drive
  • Shophouse Grand World - 19 min drive
  • VinWonders Phu Quoc - 20 min drive
  • Corona Casino - 21 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 33 min drive
  • Free airport shuttle

Restaurants

  • Bún Quậy Kiến Xây - 9 min drive
  • Quan Cay Bang - 8 min drive
  • Café My Dung - 8 min drive
  • Quan Com Chay Thien Hai Vegan Food - 8 min drive
  • Bánh Canh Hạnh - 9 min drive
Map

About this property

The Shells Resort & Spa Phu Quoc

The Shells Resort & Spa Phu Quoc offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers, plus you'll have access to onsite kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Offering a beachfront location, FLOW Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include a free airport shuttle, a terrace, and a garden. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Transfers

  • Free airport shuttle from 8:00 AM to 6:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Beach bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Kayaking
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Shared bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

FLOW Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from December 5 2022 to December 31 2024 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for USD 38.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Also known as

Shell Phu Quoc
Shell Resort Phu Quoc
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells Resort & Spa Phu Quoc Island, Vietnam
The Shells Resort Spa
The Shell Resort Spa
The Shells Resort Spa Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Frequently asked questions

Does The Shells Resort & Spa Phu Quoc offer free cancellation for a full refund?
Yes, The Shells Resort & Spa Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Shells Resort & Spa Phu Quoc?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Shells Resort & Spa Phu Quoc?
Yes, there's an outdoor pool. One of the pools will be unavailable from December 5 2022 to December 31 2024 (dates subject to change).
Are pets allowed at The Shells Resort & Spa Phu Quoc?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Shells Resort & Spa Phu Quoc?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by The Shells Resort & Spa Phu Quoc?
Yes, a free airport shuttle is available from 8:00 AM to 6:00 PM on request.
What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at The Shells Resort & Spa Phu Quoc?
No, this resort doesn't have a casino, but Corona Casino (21-min drive) is nearby.
What is there to do at The Shells Resort & Spa Phu Quoc and nearby?
Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Shells Resort & Spa Phu Quoc also has a private beach and a garden.
Are there restaurants at or near The Shells Resort & Spa Phu Quoc?
Yes, FLOW Restaurant offers alfresco dining and garden views.
Does The Shells Resort & Spa Phu Quoc have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Mariusz, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrik, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Russell, 5-night trip
Verified Hotels.com guest review

6/10 Good

Hung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vinh, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Trifa, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Leo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Solomon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

JEA HYEON, 3-night trip
Verified Hotels.com guest review