G Suites Hotel by AMITHYA

Photo gallery for G Suites Hotel by AMITHYA

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace

Overview of G Suites Hotel by AMITHYA

G Suites Hotel by AMITHYA

3.5 star property
3.5-star hotel in Surabaya with indoor pool and restaurant

7.6/10 Good

137 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl. Raya Gubeng 43, Surabaya, East Java, 60281
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free area shuttle
  • Fitness center
  • Sauna
  • 24-hour room service
  • Room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Gubeng
  • Submarine Monument (Monumen Kapal Selam) - 1 min drive
  • Surabaya Plaza Shopping Mall - 1 min drive
  • Grand City Surabaya - 1 min drive
  • Tunjungan Plaza - 4 min drive
  • BG Junction - 4 min drive
  • Surabaya Town Square - 4 min drive
  • Heroic Monument - 5 min drive
  • Surabaya Zoo - 5 min drive
  • Galaxy Mall - 6 min drive
  • Red Bridge - 6 min drive

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Surabaya Pasar Turi Station - 5 min drive
  • Surabaya Gubeng Station - 12 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

G Suites Hotel by AMITHYA

G Suites Hotel by AMITHYA offers an airport shuttle (available 24 hours) for IDR 260000 per vehicle one-way. Guests can indulge in massages and enjoy international cuisine at G Lounge Kitchen and Bar, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. The convenient parking and pool get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Free local shuttle

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

G Lounge Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

G Suites
G Suites By Amithya Surabaya
G Suites Hotel Surabaya
G Suites Surabaya
Hotel G Suites
G Suites Hotel by AMITHYA Hotel
G Suites Hotel by AMITHYA Surabaya
G Suites Hotel by AMITHYA Hotel Surabaya

Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.7/10

Property conditions & facilities

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

Disappointing
For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.
Prasetyanti, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

love the location and minibar. hard to find a room with minibar nowadays.
kit, 2-night trip
Verified Expedia guest review

4/10 Fair

Could be better
The members of staff were polite and accommodating, however - check in was delayed because room wasn't ready at 4pm - requested for a non smoking room but wasn't available - given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed. - air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts - given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again. - technician fixed the ac But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel to stay
Geoffrey, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Stay
Very Good. Staff very helpful
2-night family trip
Verified Hotels.com guest review

6/10 Good

Pleasant hotel but not near to any Malls/eateries.
No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!! My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.
Adeline, 1-night trip
Verified Expedia guest review

8/10 Very good

Very helpful staff
This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.
1-night trip
Verified Expedia guest review

8/10 Very good

overall good
Fadly, 1-night family trip
Verified Hotels.com guest review

6/10 Good

just an Ok hotel
This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.
Verified Hotels.com guest review