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1 room, 2 adults

URSO Hotel & Spa, Madrid, Spain

5-star5 stars
Mejía Lequerica 8, Madrid, Madrid, 28004, Spain

Luxury hotel with spa, near Gran Via Street
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 666 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Wellness
Great wellness & sports facilities
Pool
Great pool
Value
Fairly good value for money

URSO Hotel & Spa, Madrid, Spain

from Rs12,548
  • Double Room
  • Deluxe Double Room
  • Junior Suite
  • Suite
  • Suite, Terrace
  • Junior Suite, Terrace
  • Family Room

What’s around URSO Hotel & Spa, Madrid, Spain

Landmarks

  • In Centro
  • Gran Via Street - 12 min walk
  • Paseo del Prado - 13 min walk
  • Puerta del Sol - 16 min walk
  • El Retiro Park - 16 min walk
  • Plaza de España - 16 min walk
  • Thyssen-Bornemisza National Museum - 17 min walk
  • Plaza Mayor - 21 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 20 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Principe Pio Station - 29 min walk
  • Atocha Cercanías Station - 10 min drive
  • Tribunal Station - 4 min walk
  • Alonso Martinez Station - 4 min walk
  • Bilbao Station - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

  • Car charging point

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Number of indoor pools - 1
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Steam room
Working away
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1913
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-cm flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

Guests under 14 years old are not allowed in the spa.

Dining

Media Ración - This restaurant specializes in Spanish cuisine.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

URSO Hotel & Spa, Madrid, Spain’s small print

Also known as

  • Hotel Urso
  • URSO Hotel Madrid
  • URSO Hotel
  • URSO Madrid
  • Hotel URSO Hotel & Spa Madrid
  • Madrid URSO Hotel & Spa Hotel
  • Hotel URSO Hotel & Spa
  • URSO Hotel & Spa Madrid
  • URSO Hotel Spa
  • Hotel Urso
  • URSO
  • Hotel Urso Madrid
  • URSO Hotel & Spa Hotel Madrid
  • Urso Madrid
  • URSO Hotel Madrid
  • URSO Hotel & Spa Hotel
  • URSO Hotel & Spa Madrid

Policies

This property will place an authorization for the full amount of the reservation on guest credit card at check-in. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 14 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 30.80 per day

Valet parking costs EUR 33 per day

Rollaway beds are available for EUR 104.5 per night

Buffet breakfast is offered for an extra charge of EUR 28.6 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 181 reviews

Very good 8.0
Very nice hotel & great location
Staff is fantastic; all very helpful. Dining room for dinner is superb. Pool Is somewhat unusual. While a little warm for bathing, the jets are great. I wish they had a jacuzzi-type spa. Very modern & chic. We very much enjoyed our stay.
David, us4 night trip
Very good 8.0
Great hotel, personnel in training
I have stayed several times in the last few years at the Urso Hotel, the only thing that I will criticize it's the turn around on the front desk people. One of the good things about coming back to a grand hotel it's to come back and find a friendly face, to make special relations with the concierge and front desk, to be recognize as a regular client and to be able to trust them with recommendations. These is almost impossible at the Urso, I don't want to be taken care by a person in training if I am paying for top service (let's not talk about the kids training everywhere else at the hotel).
jean p., us2 night trip
Exceptional 10.0
Beautiful calm hotel n a great location
Beautiful hotel well situated in a lovely part of Madrid
Shannon, us1 night family trip
Exceptional 10.0
Muy bien especialmente atención en recepción y bell boys
Kim, us1 night trip
Very good 8.0
Second visit; ok but less good than before
We recently had a second stay at Urso after staying ~2 years prior. This was an ok value 5* experience, but noticeably less good compared to previously. Likely won’t stay another time. Main reasons why: - Shower supplies seemed a bit cheap, with watered down shower gel and not great shampoo - Nothing really that makes you feel special, like the best boutique hotels do - we had a relatively poorly placed room with an outside view of just a neighboring wall even though hotel didn’t feel full and we were repeat guests; there was no free water in the room until after turndown; bellboys were variable and not overly attentive and we ending up both unloaded and loading our bags into the taxis... all small things but overall gave feeling that nothing was particularly special - Gym had a broken AC, and we mentioned this to reception who said they would send someone down immediately to fix it, but they neither sent anyone to fix it nor came down themselves to explain to us that it wouldn’t be fixed. Equipment was also dirty. - Other very small things - the safe in the room was a bit worn down and had a wonky door, I noticed the reception team deep in conversation together and ignoring a guest who was trying to get their attention, etc - Also an annoying mosquito in the room. But can’t really blame the hotel for that :) A few of the elements we liked from the first visit are still the same, in particular the good lobby bar area, the interesting decor, comfortable bed.
Jeremy, us1 night trip

URSO Hotel & Spa, Madrid, Spain

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