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1 room, 2 adults

City Suites - Kaohsiung Chenai

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
No.1, Dayi St., Yancheng Dist., Kaohsiung, 80343, Taiwan

Waterfront hotel with restaurant, near Pier-2 Art Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Good room and prompt service. Breakfast buffet was unvarying and disappointing.Dec 25, 2020
  • Very nice clean conveniently located hotel by Pier 2. Convenience store next door has…Jun 28, 2020

City Suites - Kaohsiung Chenai

from Rs2,374
  • Quadruple With Harbor View
  • Superior Room, 2 Double Beds (2 people)
  • Deluxe Room, 2 Double Beds, City View (2 people)
  • Premier Suite, Mezzanine
  • Twin Room With Harbor View
  • Standard Family Quadruple Room,No Window
  • City Deluxe Twin Room with City View
  • Standard Twin Room, No Windows
  • Superior Room, 3 Double Beds (6 people)
  • City Deluxe Quad Room with City view

What’s around City Suites - Kaohsiung Chenai

Landmarks

  • In Kaohsiung City Centre
  • Pier-2 Art Center - 5 min walk
  • Love River - 6 min walk
  • 85 Sky Tower - 31 min walk
  • Liuhe Night Market - 33 min walk
  • Hanshin Department Store - 18 min walk
  • Central Park - 23 min walk
  • Kaohsiung Film Archive - 9 min walk

Getting around

  • Kaohsiung Intl. Airport (KHH) - 23 min drive
  • Tainan (TNN) - 53 min drive
  • Zuoying-Jiucheng Station - 9 min drive
  • Fengshan Station - 10 min drive
  • Kaohsiung Station - 11 min drive
  • Dayi Pier-2 - 2 min walk
  • Love Pier Station - 7 min walk
  • Penglai Pier-2 Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 298 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No onsite parking

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Water dispenser
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Allure of sea - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.

City Suites - Kaohsiung Chenai’s small print

Also known as

  • City Suites Kaohsiung Chenai
  • City Suites Kaohsiung Chenai
  • City Suites - Kaohsiung Chenai Hotel
  • City Suites - Kaohsiung Chenai Kaohsiung
  • City Suites - Kaohsiung Chenai Hotel Kaohsiung
  • City Suites Kaohsiung Chenai Hotel
  • City Suites Chenai Hotel
  • City Suites Chenai

Policies

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

Optional extras

Buffet breakfast is offered for an extra charge of TWD 329 for adults and TWD 329 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Suites - Kaohsiung Chenai

  • Does City Suites - Kaohsiung Chenai offer free cancellation for a full refund?
    Yes, City Suites - Kaohsiung Chenai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Suites - Kaohsiung Chenai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Suites - Kaohsiung Chenai?
    No, unfortunately, but there's street parking available.
  • Are pets allowed at City Suites - Kaohsiung Chenai?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at City Suites - Kaohsiung Chenai?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near City Suites - Kaohsiung Chenai?
    Yes, Allure of sea offers international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Pappagallo (4-min walk), 鐘庵日本料理 (5-min walk), and 合羽亭 (7-min walk).

Recent reviews

Very good 8.4 From 941 reviews

Very good 8.0
Very accessible location. And the strict policy of temperature testing each guest each day . But the breakfast buffet selection too much but not really up to expectation. Would be good if having quality selection of food.
sg5 night romance trip
Good 6.0
I stay here for two nights with my husband. Room is big and clean. The blow dryer was very weak. I have long hair, it takes up 20 minutes in order to blow dry my hair. No microwave in the room. The hotel gives out voucher for late snack dinner. But nothing much to eat and the line to get food is super long. Ask for a comforter for my sick husband and waited one hour. No body came and had to call front desk again.
Stephany, us1 night romance trip
Very good 8.0
A worthwhile stay in City Suites
Our stay in City Suites was pleasing and we love the cleanliness. But the elevator is a little dark compared to others. Also, there is a pungent smell along the hallway right after the elevator on the 7th floor. The caulking in the bathroom needs to be renewed. Has molds already.
Hsien Lung, ph7 night trip
Very good 8.0
The supper was horrible but the staff presented themselves well and provided great service , they also have washing machines which is good and their beds were big and comfy also the tv had many great channels to watch shows when bored in the hotel, but the toilet is really small. Overall quite good but can be better!
sg6 night family trip
Very good 8.0
Good choice
The room is huge! We are a family of 3 but room meant for 4, tho we think they can add another extra bed to make it 6 comfortably. Beds are queen size not just double. Bed is ok. But not firm. Pillows were more than enough but it's a mix of fluffy and not nice pillows, so we had to choose. We had a problem with the air vent.couldnt adjust it as it is high up and fixed near the ceiling. It was on my face the whole night so I had a hard time sleeping. Asked for additional blankets. It helped. Location was great tho! Light rail train is just on hotel's right side which took us almost anywhere. You can explore using the mrt stations too but it's a bit of a walk . There are two city suites and I'm glad we picked the right one. This is closer to Pier 2 and has a more artistic vibe. Even the lights of the building at night matches the pier 2 vibe. There's always a taxi outside. We didn't have any problem getting to the airport. It cost us NT 60 cheaper than Uber's NT 350 quote.
Helena Mae, us7 night family trip
Very good 8.0
Good location
This hotel is modern and nice. Our room and have river view and short walk to interesting place. Hotel breakfast has many choices and all taste good. Recommend this hotel for those visitors visiting Kaohsiung.
as1 night trip
Very good 8.0
The hotel is near to a number of attractions and easy to travel from airport.
Michael, sg5 night family trip
Very good 8.0
The pillow are so flat and yet to be changed. Lots of hair lying around the room and had to ask the chamber to clean up the room again. Supper was in a mess and bowls were insufficient.
sg2 night family trip
Very good 8.0
Huge room but not clean enough
Room was huge but not clean enough. You could find some hair on the floor and many stains on carpet. Quite dark everywhere including the room, corridor and even in the lift.
hk3 night trip with friends
Very good 8.0
The rooms are very nice and spatious. Our room had both a shower and a bathtub. The tub was large, modern and had a nice slope for the back on one side. It was deep but not so high to make it difficult to enter. Overall the hotel is very nice and would deserve an excellent rating if it was not for the included breakfast. That breakfast is similar to what you could get at summer camp! Extremely basic and poorly done: soggy french fries, scrambled eggs floating in a water base "juice" etc. One big problem is that there are hundred of people eating in the very large room and hygiene is marginal. The food is in the typical warmers with a glass lid to keep it warm and prevent people from sneezing on it. However the lids are left wide opened at all times. I tried to close them but the staff reopened them immediately... A lot of people were coughing and sneezing right over the exposed food. The only thing we could safely eat were hard boiled eggs in their shell and toasts! Anything else was an invitation to catch a lot of germs... Many of the guests were from Mainland China and seemed happy to eat at that buffet. For someone used to the North American hygiene standard it is a different story. We ended up eating toasts and eggs with a cup of coffee every morning and then went to a typical Taiwanese breakfast place to finish our breakfast. So avoid the buffet! Otherwise the hotel gives an excellent quality price/ratio and we really liked the room!
Pat, ca5 night family trip

City Suites - Kaohsiung Chenai