The Explorean Cozumel - All Inclusive

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Private beach, free beach cabanas, sun loungers, beach umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas

Overview of The Explorean Cozumel - All Inclusive

VIP Access

The Explorean Cozumel - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Arrecifes de Cozumel National Park

9.0/10 Superb

346 verified Hotels.com guest reviews

Guests rated location

  • Quiet105 positive mentions
  • Safe102 positive mentions
  • Dining options52 positive mentions
  • Walkable35 positive mentions
  • Convenient24 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 257
Price available on 25/06/2022
Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
Main amenities
  • 56 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Chankanaab National Park - 19 min walk
  • Chankanaab Beach Adventure Park - 20 min walk
  • Corona Beach - 5 min drive
  • Arrecifes de Cozumel National Park - 9 min drive
  • Paradise Beach - 10 min drive
  • Mr. Sancho's Beach Club - 9 min drive
  • Playa Mia Grand Beach and Water Park - 9 min drive
  • Stingray Beach - 10 min drive
  • Punta Langosta Pier - 17 min drive
  • Benito Juarez Park - 19 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 21 min drive

About this property

The Explorean Cozumel - All Inclusive

Placing you just a 5-minute drive from Chankanaab National Park, The Explorean Cozumel - All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and beachside drinks. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Offering pool views, Lool Kan serves regional cuisine and is open for breakfast, lunch, and dinner. There's a marina and a poolside bar, and rooms at this upscale property offer balconies and rainfall showerheads. The helpful staff and beach location get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Other information
  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • Snack bar/deli

What to do

  • On a private beach
  • Free beach club
  • Fitness classes
  • Yoga classes
  • Ecotours

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (1561 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 14 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Spa

Spa Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Lool Kan - Overlooking the pool, this restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.44 per person, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Don't visit until the beach facilities are open
My husband and I stayed here early in 2021, before the beach closure. We loved it so much that we brought our whole family back - only to find that the beach facilities are closed and the pool is in a bad state of disrepair. The hot tub was not hot. I would highly recommend this hotel AFTER these two problems are sorted out, but I wouldn't stay again until then.
Deborah, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Decent, but needs some updates
The hotel is great and has a very cool vibe. Much quieter and more chill than the larger front part of the resort. The food was pretty good - typical of most resorts. Drinks were good depending on which bartender was making them, and if you had a buck or two in your hand when you went up. I would probably come back to stay here when they revitalize the pool area and get the beach amenities back open - until then, there are better places to stay in Cozumel.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

My best vacation ever. My girlfriend and I had the best time ever. Everyone was pleasant excellent service . I will be back. A shout out to Julio on the tour to Punta Sir along with his comrads. The property is well kept the bed is extremely comfortable. The drinks are great. Really all inclusive.
Joseph, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Customer service simple unbelievable.
Ronald, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Just wow! We’ve been to the property multiple times and this time they really went above and beyond to make our stay unforgettable, even more than before. We keep coming back because the staff-Roberto, Alphonso, Arturo, Ruben, Raul and Walter especially-but really just everyone is so amazing. The Explorean is awesome!
Alita Graves, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The Explorean is by FAR my best vacation experience ever!! All of the staff, Roberto, Alfonzo, Leonardo, Rubi(front desk), Luis, and Autoro go above and beyond to assist you! Can not say enough about the wonderful people. So Generous! All inclusive really does mean all inclusive here. We did many of the excursions offered daily! Don’t miss out on the Specular resort!!
Peggy L, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was excellent, if we needed anything during our stay they always made it a priority. Would definitely stay here again!
Greg, 5-night family trip
Verified Orbitz guest review

8/10 Very good

Service and the excursions were great!
Randy, 5-night family trip
Verified Orbitz guest review

6/10 Good

This was our second stay at the Explorean. A lot has changed since our trip in 2019. The staff were great. The food was very inconsistent. I loved the ceviche. It was nice to still have the daily activities available. The biggest disappointment was the waterfront amenities closed. You could still access the water to snorkel but none of the loungers or hammocks were set up. You are also not able to use the dock to be picked up by boat.
Courtney Beth, 6-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Love all the staff at The Explorian. This was our second stay there. Everyone was so friendly! Too many to mention! Everyone there made us feel like we were at home! Looking forward to our next stay at The Explorian!
Eduardo C, 7-night family trip
Verified Orbitz guest review