All hotels in Playa Mujeres, Quintana Roo, Mexico
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Finest Playa Mujeres by Excellence Group - All inclusive, Playa Mujeres, Mexico

5 stars5 stars
Vialidad Paseo Mujeres Mz 1Zona Continental Lt 10 Sm 3, Playa MujeresQROO77400Mexico

Beachfront resort in Playa Mujeres with free water park, water park
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Superb9.2
  • Outstanding resort!Jan 8, 2018
  • Second time back to this resort. Front desk service was not accommodating. Arrived at…Jan 1, 2018
1267See all 1,267 Hotels.com reviews
From 3,739 reviewsTripAdvisor Traveller Rating

Finest Playa Mujeres by Excellence Group - All inclusive, Playa Mujeres, Mexico

from Rs28,368
  • Junior Suite (Spa or pool view)
  • Pool Junior Swim-Up Suite
  • Junior Suite with Private Pool
  • Family Suite
  • Pool Family Suite
  • Two-story rooftop terrace suite with plunge pool
  • Finest Club Junior Suite Ocean front
  • Finest Club Pool Junior Swim-Up Suite
  • Finest Club Family Suite
  • Finest Club Two-story suite with plungle pool
  • Excellence Club Junior Suite Ocean Front
  • Excellence Club Pool Junior Swim-up Suite Adults Only
  • Excellence Club Two-Story Rooftop Terrace Suite With Plunge Pool Adults Only
  • Members Only Deal
Want more choice? Check out our other properties in Playa Mujeres.

At a glance

Key facts

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Water park
  • Number of outdoor pools - 11
  • Ski passes available
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Free water park access
  • Beach umbrellas
  • Children's pool
  • Tennis on site
  • Spa tub
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 17000
  • Conference space size (meters) - 1579
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 12
  • Year Built 2015
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Bicycling
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 13 years old are not allowed in the spa without adult supervision.

Dining

LIZO - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

SHOJI - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

LE PETIT PLAISIR - This fine-dining restaurant specializes in French cuisine and serves dinner only.

TINTO & TAPAS - This restaurant specializes in Spanish cuisine and serves dinner only.

BRASS STEAKHOUSE - This steakhouse specializes in international cuisine and serves dinner only.

Finest Playa Mujeres by Excellence Group - All inclusive, Playa Mujeres, Mexico’s small print

Also known as

  • Finest Excellence Group Hotel
  • Finest Excellence Group Hotel Playa Mujeres
  • Finest Playa Mujeres Excellence Group
  • Finest Playa Mujeres Excellence Group All inclusive
  • Finest Excellence Group All inclusive
  • Finest Excellence Group
  • Finest Playa Mujeres by Excellence Group
  • Finest Playa Mujeres by Excellence Group All inclusive

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 13 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 212 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Finest Playa Mujeres by Excellence Group - All inclusive, Playa Mujeres, Mexico

Landmarks

  • On the waterfront
  • Punta Sam Ferry Terminal (19-minute walk)
  • Playa Mujeres Golf Club (32-minute walk)
  • Costa Occidental de Isla Mujeres National Park (35-minute walk)
  • Dolphin Discovery (40-minute walk)
  • El Meco Archaeological Site (2.4 mi / 3.8 km)
  • Gran Puerto Pier (6.2 mi / 10 km)
  • Séptimo Día Adventist Church (6.3 mi / 10.2 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 41-min drive
  • Free self parking
  • Free valet parking
  • Extended parking

Finest Playa Mujeres by Excellence Group - All inclusive, Playa Mujeres, Mexico

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