Nestled in the mountains, Hanmer Springs Retreat offers a warm retreat with a coffee shop, garden views from Five Stags Hanmer Springs steakhouse and an arcade for endless fun. Connect to free in-room WiFi or enjoy outdoor furniture while taking advantage of multilingual staff and concierge services.
Hanmer Springs Thermal Reserve - 13 min walk - 1.1 km
Chisholm Park - 16 min walk - 1.4 km
Hanmer Heritage Forest - 3 min drive - 2.6 km
Conical Hill - 7 min drive - 2.6 km
Getting around
Christchurch International Airport (CHC) - 97 min drive
Restaurants
Fire & Ice Cafe Restaurant & Bar - 9 min walk
Sushi & Bowl - 13 min walk
Isobel's Restaurant and Bar at the Heritage Hotel - 13 min walk
Rustic Cafe & Tapa's Bar - 12 min walk
Salt N Pepper Cafe/Restaurant/Bar - 15 min walk
About this property
Hanmer Springs Retreat
Hanmer Springs Retreat is a great choice for a stay in Hanmer Springs. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can check out Five Stags Hanmer Springs, which serves local and international cuisine and is open for breakfast and dinner. Other highlights include a terrace and a garden. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English, Filipino, Hindi
At a glance
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Hotel size
33 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
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Special check-in instructions
The property charges 3.50 per cent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (aged 4 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Private dining
Private picnics
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Children's menu
What to do
Pool table
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Ziplining nearby
Snowboarding nearby
Hot springs nearby
Fishing nearby
Working away
Business center
3 meeting rooms
Conference center (2153 square feet of space)
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 2000
Garden
Picnic area
Terrace
Arcade/game room
Bicycle parking
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Premium cable channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Champagne service
Mini-fridge
Microwave
Kitchenette
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Five Stags Hanmer Springs - Overlooking the garden, this steakhouse specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
Private function Bar - This cocktail bar serves dinner and light fare. Reservations are required. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.50 percent
Renovations and closures
The property is closed between August 19 and August 24.
Parking
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 6:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Hotel Hanmer Springs
Frequently asked questions
Is Hanmer Springs Retreat currently open?
The property is closed between August 19 and August 24.
Does Hanmer Springs Retreat offer free cancellation for a full refund?
Yes, Hanmer Springs Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanmer Springs Retreat?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hanmer Springs Retreat?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hanmer Springs Retreat?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hanmer Springs Retreat and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs, ecotours, and segway rentals. Enjoy amenities like an arcade, a picnic area, and a garden.
Are there restaurants at or near Hanmer Springs Retreat?
Yes, Five Stags Hanmer Springs offers local and international cuisine and garden views.
Does Hanmer Springs Retreat have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a toaster.
What's the area around Hanmer Springs Retreat like?
Hanmer Springs Retreat is a short 10-minute walk from Hanmer Springs Thermal Reserve and 13 minutes' walk from Chisholm Park.
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Hanmer Springs Retreat Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Breakfast
Bed
Bathroom
Food
Value
Towns
Spacious room
What guests liked
Breakfast was a highlight, with many guests praising the variety, quality, and friendliness of the service. (28 reviews)
The on-site restaurant served very good meals with a convenient and pleasant dining atmosphere. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Awesome place to stay
Benjamin
1-night trip
10/10
Comfortable and quiet with beautiful views.
Trevor
1-night trip
8/10
Lovely service and rooms were a nice size and clean.
Carl
1-night trip
10/10
Can't say anything wrong about this place hosts and staff could not do enough for us for the 2 days we where there and the room was super clean tidy
Grant
2-night trip
10/10
Large room
Excellent evening meal
Andrew
1-night trip
10/10
Nice location. Loved the size of the room, the balcony, the quiet
Andrew
1-night trip
6/10
An average NZ place to stay. Beautiful surroundings
Averil
2-night trip
8/10
Great apartment and check in was quick and easy
Frances
1-night trip
10/10
Stayed just one night but great place for short stay.
Staff were very friendly and welcoming.
Large comfortable room and bed, slept well.
Walkable to shops.
Jacqueline
1-night trip
10/10
A generous, spacious room and equally roomy bathroom. Really lovely relaxed stay, felt safe for a solo traveler, highly recommend!
Tina
1-night trip
10/10
The managers were extremely helpful and took care of my every need
Denise
4-night trip
10/10
Convenient access to pool.
Mark
1-night trip
8/10
Great property, amazing views from verandahs, restaurant on property with great food and services.
Joanna
2-night trip
10/10
Very courteous and flexible staff
George Keith
1-night trip
8/10
Good stay
Joe
1-night trip
10/10
Large spacious room with kitchenette, walk on closet to a large bathroom.
Plenty of space for families and large groups to share meals.
Easy walk into the village center for breakfast or the pools.
Hinengakau
1-night trip
8/10
Staff are amazing, friendly and helpful!
Rooms could do with a better clean!
Aimee
2-night trip
10/10
We wished we could have stayed longer. Thank u for having us
Suzanne
1-night trip
8/10
Excellent service
Tania
1-night trip
10/10
Nice big room, clean and comfortable. Having the kitchenette was great. Big bathroom with good shower pressure
Kendra
3-night trip
10/10
Great stay, restaurant was fabulous
Elizabeth
1-night trip
6/10
Stayed a few years back and the place was very good. It however now needs updating. The attached restauramt has declined.badly and breakfast is not worth it, just go into town.
Its clean and comfortable and good access to town but needs an update
Timothy
2-night trip
8/10
Spacious rooms, plenty of space for the whole family
Mia
1-night trip
10/10
A great stay, large, clean and comfortable room. Good wifi
Mark
1-night trip
8/10
Great place big rooms clean and warm good Restaurant on site parking every thing you need and more