My husband and I enjoyed the Villa. Our check in started rocky as we arrived on a Sunday as a late and since we booked it last minute and this Villa is not a franchise and not a 24/7 operation. However, Margaux, the owner, and Phillipe, a worker, we're there to greet us soon made us feel welcome. Our apartment was cleaned and we were gifted with a welcome package with a mango from the facilities very own garden.We were celebrating our 25th Wedding Anniversary.The air conditioner was in the bedroom and a fan was is the living area. If you choose the windows can be shut and the fan cooled the living area with the air from the bedroom. We kept the windows open.Phillipe took us to the grocery store free of charge and we cooked most of our food. Margaux also took us to the gas station. The Villa is located right by a port and the view to it is fantastic from the terrace.Phillipe gave us a tour of Margaux's family garden. George, another worker,chopped down some sugar cane for us.We loved our stay so much that we stayed an extra day.Poinsettia Villa supplied the laundry detergent, dish washing liquid, etc.My husband and I highly suggest this Apartment. You won't be a room number, you are an individual. I suggest you contact Margaux to arrange their taxi service, Phillipe drove us safely.Whenever we go to St. Lucia, we are staying at Poinsettia Villa.Thank you Margaux, Phillipe, George and the two beautiful ladies who always greeted us with a smile