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All properties in George Town, Penang, Malaysia

Royale Chulan Penang

4-star hotel with full-service spa, connected to the convention center, near Penang City Hall

  • Free WiFi and free parking
From
Rs3,028

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Pool
  • Pool
Pool. Image 1 of 99.
1 / 99Pool
8.6.Fabulous.
  • Hotel staff and room Everything was good But the food is poor

    Sep 14, 2020

  • Clean & nice

    Mar 6, 2020

See all 304 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 179 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Downtown George Town
  • KOMTAR - 23 min walk
  • Gurney Drive - 39 min walk
  • Penang City Hall - 12 min walk
  • Penang Times Square - 27 min walk
  • Loh guan Lye Specialist Centre - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room
  • Junior Suite
  • Corner Suite
  • Studio Suite
  • Family Suite
  • Executive Suite
  • Deluxe Suite
  • Penang Suite
  • Boustead Suite
  • Royal Suite

Location

  • In Downtown George Town
  • KOMTAR - 23 min walk
  • Gurney Drive - 39 min walk

What’s around

Landmarks

  • In Downtown George Town
  • KOMTAR - 23 min walk
  • Gurney Drive - 39 min walk
  • Penang City Hall - 12 min walk
  • Penang Times Square - 27 min walk
  • Loh guan Lye Specialist Centre - 39 min walk
  • Gleneagles Penang Medical Centre - 41 min walk
  • Raja Tun Uda Ferry Terminal - 2 min walk
  • Pinang Peranakan Mansion - 6 min walk
  • Swettenham Pier Cruise Terminal - 6 min walk
  • Queen Victoria Clock Tower - 7 min walk

Getting around

  • Penang Intl. Airport (PEN) - 16 min drive
  • Penang Sentral - 28 min drive

At a glance

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 7

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Royale Spa. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Sri Tanjung Cafe - This restaurant serves breakfast, lunch, and dinner.

The Spice - This poolside restaurant specializes in fusion cuisine and serves lunch and dinner. Open daily.

Tea Room - This café serves light fare only.

Heritage Lounge - Onsite bar. Open daily.

Lounge - Onsite bar.

Small print

Also known as

  • Royale Bintang Penang Hotel
  • Royale Chulan Penang Hotel
  • Royale Chulan Penang George Town
  • Royale Chulan Penang Hotel George Town
  • Royale Bintang Penang
  • The Royale Bintang Penang George Town
  • Royale Chulan Penang Hotel
  • The Royale Bintang Penang
  • Royale Chulan Penang Hotel George Town
  • Royale Chulan Penang George Town

Optional extras

Buffet breakfast is offered for an extra charge of MYR 37 for adults and MYR 22 for children (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Royale Chulan Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from June 3 2021 to June 17 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring fusion cuisine and poolside dining. Nearby restaurants include Church Street Cafe (4-min walk), Karaikudi Indian restaurant (5-min walk), and Sri Ananda Bahwan Restaurant (5-min walk).
  • Royale Chulan Penang has 2 bars and a spa, as well as an outdoor pool and a steam room.
8.6.Fabulous.
  • 10.0.Exceptional

    Marvelous Staying

    MUNIARAJ, 3 night family trip, Dec 24, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    City classic

    Get free upgrade to end suites. Nice port view. Location just walking distance to art street.

    syed saifuddin, 1 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a long stay there just as the Covid-19 crisis escalated. Overall the staff and management were very kind and accommodating given the circumstances. The location for seeing Georgetown is very good. There are a few excellent restaurants within easy walking distance. There is a functional gym and a nice pool. The beds are really large and excellent. Breakfast is fine, definitely for the price. I hope all the staff come through this crisis, we wish them all the best.

    28 night romance trip, Feb 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Will Stay again

    Nice. Very comfortable.

    Goh, 2 night family trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The Hotel is located in a quiet area of George Town and the entrance is within an alley which leads into a wider area. The staff were friendly and helpful and provided helpful advice. My room had a smallish window, which I expected to be a bit bigger due to the Superior room status. Plenty of options for breakfast and spacious area. Located ideally a bit away from centre of town but within walking distance.

    2 night trip, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Well located on the edge of the UNESCO World Heritage sight, within easy walking distance of all the major attractions within the old town of Georgetown

    John, 8 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Our room was fine. View of pier was great! We were not offered an upgrade. We had a bad experience at the pool one day which the Manager was to speak with us about and he never did. So this was disappointing. Overall our stay was great and we would try again

    8 night romance trip, Feb 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good value and location. Friendly staff, reasonably clean rooms

    LK, 5 night family trip, Feb 5, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    We came in at around 11.30am with a 6 month old and they refused to let us check in early although there were rooms available. Baby cot was also not arranged as requested. At 4.15pm day 2 our room was still not cleaned by housekeeping. We couldn’t wait so called to ask them to come and left the room for them to clean. When we came back they had removed one of our keys that was in the slot at the door. Won’t be coming back to stay again. Service is poor and room wasn’t that clean. There were mould stains near the sink

    Ying, 2 night family trip, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I had a nice spacious room which was lovely. My room was facing the pool rather than the street. I was expecting room facing the road. Staff generally very friendly and polite. The carpet was a bit dirty after few days of my stay. It should've been hoovered properly but generally it was a pleasant stay.

    4 night trip, Jan 15, 2020

    Verified Expedia guest review

See all 304 reviews