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4-star hotel with 2 outdoor pools, connected to the convention center, near West Bay Beach
Enjoyed my stay. Resort is very nice. Just be sure to ask any questions you have cause…
Apr 4, 2021
The Hotel is very good. It is located on the beach and this beach is one of the nicest…
Mar 13, 2021
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for USD 75 per night
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Las habitaciones me parecen descuidadas, necesitan una renoodeacion tienen espacio muerto en los balcones que pudiera utilizarse más en espacio interior, es necesario un espejo de cuerpo entero...habían cucarachas y la vegetación en todo el hotel está bien descuidada...la piscina también necesita modernizar y mantenimiento. La comida muy buena y el servicio en el restaurante de primera.
gloria, 2 night family trip, Feb 5, 2021
Verified Hotels.com guest review
Staff was really helpful, they have to improve a lot in the cleaning Day to Day in the rooms.
Rolando, 3 night family trip, Dec 19, 2020
Verified Expedia guest review
It’s close to store, but it is dirt, and the storm missed it up
Cliff, 8 night trip, Nov 21, 2020
Verified Expedia guest review
The staff were very approachable and helpful. Ivan was great he deserves 5 stars The breakfast was very good. The suite was very good with comfortable furniture and the bed was comfortable too. We would definitely stay here again.
Joel, 3 night family trip, Oct 28, 2020
Verified Expedia guest review
very clean/ up to date, great service from airport, to ferry, food ok, complimentary drink, wi-fi service
1 night trip, Oct 23, 2020
Verified Expedia guest review
The staff was great and the stay was amazing, however we didn't have warm water in the shower initially. We reported it and they eventually corrected it but we did have to report it 3 times and it took 2 days. I don't think this is their normal response as everything else was perfect. I would go back even with the water issue!
Allan, 3 night family trip, Oct 18, 2020
Verified Expedia guest review
La atencion en el restaurante fue excelente, sin embargo desde la llegada al aeropuerto la persona que nos llego a traer se porto grosero y arrogante. Las instalaciones no son las mejores. La ducha estaba mala y nunca la fueron a arreglar. Por el precio que pague lo pensaria para regresar a este hotel.
Mario, 2 night family trip, Oct 16, 2020
Verified Expedia guest review
The staff is really nice, rooms are clean, the pool is great. We had great time here.
Arely, 4 night romance trip, Oct 7, 2020
Verified Expedia guest review
Loved the hotel! But room 1304 really isn’t a “poolside suite”. The buildings need a new coat of paint (that’s the salt air). The loveseat in the room needs replacing (it’s a little saggy). The mattress is very firm. The restaurant was good but overpriced compared to other locations on West Bay. The best deal is a bucket of the local beer for 16 USD. The beach is BREATHTAKING! The men who fetch your cushions and umbrellas AWESOME! The front desk service was spectacular! The activities director SUPERB! All in all it was an exceptional value! Almost forgot, the breakfast that is included in the room is delicious and they offer made to order omelets! Once again not super luxurious but very nice and a great value!
9 night romance trip, Feb 19, 2020
Verified Expedia guest review
Paradise!! Great location, beautiful beach, lovely breakfasts, amazing snorkelling right from the beach. The food at the beach bar was delicious - particularly the tuna tartar. Just around the corner and down the lane are more great eats at the little shops - amazing lobster at a great price; and at Nice and Spicy everything we ordered was mouthwatering. Just wish we’d had time to try more. Dawson is an excellent host and really made us feel welcome as did many of staff, servers and super nice security guards. Will absolutely stay there again.
5 night trip, Feb 9, 2020
Verified Hotels.com guest review