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All properties in Chetumal, Quintana Roo, Mexico
1 room, 2 adults

Hotel Villanueva, Chetumal, Mexico

4-star4 stars
Carmen O. de Merino No. 166, Chetumal, QROO, 77000, Mexico

4-star hotel in Chetumal with indoor pool and restaurant
  • Free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Cleanliness
Clean
Room
Room is all right
Breakfast
Breakfast can be improved

Hotel Villanueva, Chetumal, Mexico

from Rs4,784
  • Standard Room
  • Double Room

What’s around Hotel Villanueva, Chetumal, Mexico

Landmarks

  • Heart of Chetumal
  • Explanada de la Bandera - 2 min walk
  • Fisherman's Fountain - 2 min walk
  • Chetumal Ferry Terminal - 8 min walk
  • Palacio Municipal De Othon P. Blanco - 14 min walk
  • Museum of Maya Culture - 14 min walk
  • Lighthouse Museum - 16 min walk
  • Payo Obispo Zoo - 2.4 mi / 3.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
  • Corozal (CZH) - 40 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Check-in and check-out

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Airport shuttle service is available on request from 6:00 AM to 5:30 AM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 22 lbs)

Transport

Transfers

  • Airport shuttle from 6:00 AM to 5:30 AM *

Parking

  • Free self parking

  • Extended parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
Working away
  • Number of meeting rooms - 3
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Ventolera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks Ventolera - This coffee shop specializes in international cuisine and serves brunch only. Open daily.

Hotel Villanueva, Chetumal, Mexico’s small print

Also known as

  • Hotel Villanueva
  • Hotel Villanueva Chetumal
  • Hotel Villanueva Hotel Chetumal
  • Hotel Villanueva Chetumal
  • Villanueva Chetumal
  • Hotel Villanueva Chetumal, Mexico - Quintana Roo
  • Hotel Villanueva Hotel

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Extended parking is available for an extra charge

Pets are allowed for an extra charge per accommodation, per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.4 From 217 reviews

Good 6.0
Food was good. Room kind of small. Toilet couldn’t flush with one try. Toiletries not sufficient for entire overnight. Glad the room was non smoking
Robert, us1 night family trip
Very good 8.0
simple hotel. But located right in heart of the city. only downside was the wifi that does not reach all rooms, just the lobby area.
Jason, ca1 night family trip
Good 6.0
Below Average Stay
The pictures are a little misleading. But the place was a more rundown. Mainly the bedroom. The toilet flushes didn’t work properly and the AC fell off the wall. The rooms didn’t have privacy there’s a big window on the side of the outside corridor that’s tinted but there’s a strip that you can see right into the room. The location is great. And the service was excellent.
Dhiraj, us1 night family trip
Very good 8.0
When you just need a place to sleep
Just needed a bed for the night before heading in to Belize. Very fairly priced. Complementary large indoor parking.
svante, us1 night trip with friends
Very good 8.0
Good Hotel, Great Location; Even Better Staff...
We live in Belize and went to Chetumal, MX for the first time to visit and do some shopping. We found Hotel Villanueva as we thought that it was part of a chain that we have stayed at in Guatemala in the past, but we were wrong. The hotel is a great location with tons of walking access to the waterfront restaurants, cafes, etc...very close by. Covered & secure parking was perfect for our Land Rover. This would be a normal review, but the staff was very good. Especially Angel as the doorman and the front-end manager, who was training a new hire. We speak limited Spanish, but the staff went out of the way to help us get around town, point us in the right direction, as well as help us when we were in a pinch. The hotel was nice enough, clean and everything worked...but the staff made it a great stay. Easily one of the better values that we have received in a hotel within the region. P.S. The torta stand that sits kitty-corner to the front door is delicious!
James, us2 night romance trip

Hotel Villanueva, Chetumal, Mexico

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