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Maya del Mar - Near Playa del Carmen Main Beach

Photo gallery for Maya del Mar - Near Playa del Carmen Main Beach

TV
Indoor pool
Indoor pool
Amaite | Balcony
Balcony

Overview of Maya del Mar - Near Playa del Carmen Main Beach

Maya del Mar - Near Playa del Carmen Main Beach

3.0 star property
3-star aparthotel in city center

6.6/10 Good

170 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
Map
5ta Avenida Norte en la Calle 8, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free toiletries

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About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Maya del Mar - Near Playa del Carmen Main Beach


Property Location
With a stay at Maya del Mar, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.7 mi (1.1 km) from Mamitas Beach Club and 1.1 mi (1.7 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 21 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Dining
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Express check-in available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Near the beach

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Water dispenser

Bathrooms

  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Soap
  • Shampoo
  • Toilet paper

Entertainment

  • TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Well-lit path to entrance

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city center

Safety features

  • Fire extinguisher

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Jungla Caribe Adults
Jungla Caribe Adults Hotel
Jungla Caribe Adults Hotel Playa del Carmen
Jungla Caribe Adults Playa del Carmen
Jungla Caribe Hotel Playa del Carmen
Jungla Caribe Hotel
Jungla Caribe Playa del Carmen
Jungla Caribe
Hotel Jungla Caribe Riviera Maya/Playa Del Carmen, Mexico
Maya del Mar

Overall score and ratings

6.6

Good

7.1/10

Cleanliness

7.0/10

Staff & service

5.5/10

Amenities

6.2/10

Property conditions & facilities

5.7/10

Eco-friendliness

6/10 Good

The appearance to them is not an issue, their balconies are dirty with old moldy water, leaves everywhere. Their towels must be at least 10 years old..rough and strings falling out oh and no wifi available on the 3rd floor
PAOLA, 6-night family trip
Verified Expedia guest review

8/10 Very good

We chose this hotel to experience staying in a colonial style hotel and explore 5th avenue. The hotel is old but it has a beautiful courtyard and spacious rooms. It is not really a place to do your own cooking as there is little cookware available in the suites, but it it possible if you choose. The rooms do not have wifi, but it is available in the main courtyard. The hotel rooms overlook 5th avenue and the hotel is directly beside a night club that plays music VERY loudly until 3am, however a pair of earplugs work very well. The pool is very clean, cool and refreshing. There are nice tables and chairs in the courtyard beside the pool. Overall, a positive and pleasant cultural experience but they need to get Wifi in the rooms.
Michael, 2-night family trip
Verified Expedia guest review

2/10 Poor

So noisy, l don't recommend.
York, 1-night business trip
Verified Expedia guest review

4/10 Fair

When I checked in they had no room key to give to me. Apparently the previous guest kept the key. I did get a key the next morning. I had No Hot Water during my entire 4 day stay! Also the toilet only occasionally flushes. The room was nice, spacious & clean & had a balcony overlooking 5th. It’s very noisy so def not the place to stay if you can’t sleep through loud noises. The architecture is beautiful and they do have a pool however it’s completely shaded & freezing.
Rachel, 3-night trip
Verified Expedia guest review

2/10 Poor

Ruido. Feo aspecto. Céntrico. Barato.
Solo si quieres dormir con ruido de boliches desde la tarde hasta la mañana siguiente, si quieres estar en el centro de verdad y pagar barato. Sino, te recomiendo que por 20 dólares más conseguis en playacar un airbnb.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Stay away if you want sleep
Where do I begin? The location is next to a club..my ears are still ringing and sleep isn’t even remotely possible until after 1AM. The front desk attendant during my “contactless” check in might have chosen to wear his mask correctly for the safety of all … he didn’t. The doorknob on my room didn’t work, the glass in my room was dirty, etc. I’m an experienced traveler. I’m willing to accept new experiences but this one deserves warning others ….. this is a backpacker hotel where you want to party late into the night! And Wi-Fi? Didn’t work and when I asked about it ….. I was told only in the lobby. That feels different than my booking. FYI. This hotel has several names
Charles, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The location is very convenient, next to the 5th avenue however it’s very noisy because there is a bar on the first floor and across the street. The mattress was very uncomfortable. Lastly, the staff at the front desk was not friendly nor helpful. I tried to extend my stay and they said they didn’t have anything available even when I’m Expedia it was shown 3 different options available so I had to change hotels.
LUCIA, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is a hidden gem in the area as the architecture and plants make it a garden haven. It is perfectly located close to the city center and the beach so there are multiple activities to choose from. The staff was extremely helpful and made the process simple for non-Spanish speaking travelers.
Tommy Young Ki, 3-night romance trip
Verified Travelocity guest review

2/10 Poor

Room was nothing like the pictures. We told the guy at the desk and he said it was the right room, but it did not match photos online. There was no air-condition in the bedroom and there were gaps between the walls and the ceiling where mosquitoes could come in. The place was old and could use a serious make over. Most importantly though, the mattresses were hard as a rock! And to top it off, no wifi in the room! Not great when you are a digital nomad and need wifi for work. I had to pay for extra data from my phone to be able to work. Oh, and the location seems great until you realize that the place is surrounded by bars playing obnoxiously loud music till 4am. Good luck sleeping!
James, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Noisy
This was a last minute booking so we didn't have many options. The hotel is connected to a bar that plays very loud music. If you're in a party mood it's fine but if not stay away!
Simon, 1-night trip
Verified Hotels.com guest review