Maya Del Mar

3.0 star property

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Maya Del Mar

Photo gallery for Maya Del Mar

Terrace/patio
Front of property
In-room safe
In-room safe
Lobby

Overview of Maya Del Mar

6.6 out of 10 Good
6.6/10 Good

Property highlights

  • Pool
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
5ta Avenida Norte en la Calle 8, Playa del Carmen, ROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Outdoor swimming pools

Room options

Hatsa-Ha

  • 33 sq m
  • Sleeps 2

Family Room

  • 52 sq m
  • Sleeps 6

Habuc

  • 34 sq m
  • Sleeps 2

Amaite

  • 16 sq m
  • Sleeps 2

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Quinta Avenida - 23 min walk
  • Central Square - 1 min drive
  • Mamitas Beach - 7 min drive
  • Playacar Golf Club - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • Xplor Theme Park - 10 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • Kaxapa Factory - 5 min walk
  • Bovino's - 4 min walk
  • La Brocherie - 5 min walk
  • Romeo Trattoria Pizzeria - 5 min walk
  • Ah Cacao Chocolate Café - 7 min walk

About this property

Maya Del Mar

Property Location Maya del Mar is in the heart of Playa del Carmen, walking distance from Central Square and Nuestra Senora del Carmen Catholic Church. This hotel is within close proximity of Yucatek Divers and Quinta Alegria. Rooms Make yourself at home in one of the 21 air-conditioned guestrooms. Rooms have private balconies. Bathrooms with showers are provided. Conveniences include ceiling fans, and housekeeping is provided daily. Amenities Take time to pamper yourself with a visit to the full-service spa. Business, Other Amenities Featured amenities include a 24-hour front desk and luggage storage.#Mandatory fees: You'll be asked to pay the following charges at the property: Breakage deposit: USD 50 per stay A tax is imposed by the city: USD 1.31 per accommodation, per night Sanitation services: USD 1.36 We have included all charges provided to us by the property. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher . Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Water dispenser

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.81 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property caters to LGBTQ+ guests.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Jungla Caribe Adults
Jungla Caribe Adults Hotel
Jungla Caribe Adults Hotel Playa del Carmen
Jungla Caribe Adults Playa del Carmen
Jungla Caribe Hotel Playa del Carmen
Jungla Caribe Hotel
Jungla Caribe Playa del Carmen
Jungla Caribe
Hotel Jungla Caribe Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Maya Del Mar offer free cancellation for a full refund?
Yes, Maya Del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Maya Del Mar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Maya Del Mar?
Yes, there's an outdoor pool.
Are pets allowed at Maya Del Mar?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Maya Del Mar?
Sorry, there's no onsite parking at Maya Del Mar.
Is airport shuttle service offered by Maya Del Mar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Maya Del Mar?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Maya Del Mar?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at Maya Del Mar and nearby?
Maya Del Mar has an outdoor pool and a garden.
What's the area around Maya Del Mar like?
Maya Del Mar is in Downtown Playa del Carmen, a short 5-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Central Square.

Reviews

6.6

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

I booked and paid for a 7 night stay here, when I arrived I found out they were CLOSED!!! They took my money and my booking knowing they were closed and are REFUSING to give me a refund! Do not ever stay here if they open again.
Michael, 7-night trip
Verified Expedia guest review

2/10 Poor

Ami, 4-night trip
Verified Expedia guest review

6/10 Good

The appearance to them is not an issue, their balconies are dirty with old moldy water, leaves everywhere. Their towels must be at least 10 years old..rough and strings falling out oh and no wifi available on the 3rd floor
PAOLA, 6-night family trip
Verified Expedia guest review

8/10 Very good

We chose this hotel to experience staying in a colonial style hotel and explore 5th avenue. The hotel is old but it has a beautiful courtyard and spacious rooms. It is not really a place to do your own cooking as there is little cookware available in the suites, but it it possible if you choose. The rooms do not have wifi, but it is available in the main courtyard. The hotel rooms overlook 5th avenue and the hotel is directly beside a night club that plays music VERY loudly until 3am, however a pair of earplugs work very well. The pool is very clean, cool and refreshing. There are nice tables and chairs in the courtyard beside the pool. Overall, a positive and pleasant cultural experience but they need to get Wifi in the rooms.
Michael, 2-night family trip
Verified Expedia guest review

2/10 Poor

So noisy, l don't recommend.
York, 1-night business trip
Verified Expedia guest review

4/10 Fair

When I checked in they had no room key to give to me. Apparently the previous guest kept the key. I did get a key the next morning. I had No Hot Water during my entire 4 day stay! Also the toilet only occasionally flushes. The room was nice, spacious & clean & had a balcony overlooking 5th. It’s very noisy so def not the place to stay if you can’t sleep through loud noises. The architecture is beautiful and they do have a pool however it’s completely shaded & freezing.
Rachel, 3-night trip
Verified Expedia guest review

2/10 Poor

Ruido. Feo aspecto. Céntrico. Barato.
Solo si quieres dormir con ruido de boliches desde la tarde hasta la mañana siguiente, si quieres estar en el centro de verdad y pagar barato. Sino, te recomiendo que por 20 dólares más conseguis en playacar un airbnb.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Stay away if you want sleep
Where do I begin? The location is next to a club..my ears are still ringing and sleep isn’t even remotely possible until after 1AM. The front desk attendant during my “contactless” check in might have chosen to wear his mask correctly for the safety of all … he didn’t. The doorknob on my room didn’t work, the glass in my room was dirty, etc. I’m an experienced traveler. I’m willing to accept new experiences but this one deserves warning others ….. this is a backpacker hotel where you want to party late into the night! And Wi-Fi? Didn’t work and when I asked about it ….. I was told only in the lobby. That feels different than my booking. FYI. This hotel has several names
Charles, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The location is very convenient, next to the 5th avenue however it’s very noisy because there is a bar on the first floor and across the street. The mattress was very uncomfortable. Lastly, the staff at the front desk was not friendly nor helpful. I tried to extend my stay and they said they didn’t have anything available even when I’m Expedia it was shown 3 different options available so I had to change hotels.
LUCIA, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is a hidden gem in the area as the architecture and plants make it a garden haven. It is perfectly located close to the city center and the beach so there are multiple activities to choose from. The staff was extremely helpful and made the process simple for non-Spanish speaking travelers.
Tommy Young Ki, 3-night romance trip
Verified Travelocity guest review