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All properties in Palo Alto, California, United States of America
1 room, 2 adults

Hilton Garden Inn Palo Alto

3-star3 stars
4216 El Camino Real, Palo Alto, CA, 94306, United States of America

3-star hotel with indoor pool, near San Antonio Shopping Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Bed was not good. I had paid for breakfast but the kitchen was closed due to COVID…Nov 7, 2020
  • Overbooked. Not ok. Will never stay again. Went to Hyatt.Apr 12, 2021

Hilton Garden Inn Palo Alto

from Rs7,132
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)
  • Room, 2 Queen Beds, Accessible (Hearing Accessible)
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)
  • Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)
  • Room, 1 King Bed, City View
  • Room, 1 King Bed, Accessible, City View (Hearing Accessible)
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

What’s around Hilton Garden Inn Palo Alto

Landmarks

  • Heart of Palo Alto
  • San Antonio Shopping Center - 20 min walk
  • Rengstorff Park - 38 min walk
  • Los Altos History Museum - 42 min walk
  • Computer History Museum - 4 mi / 6.4 km
  • Stanford University - 5.8 mi / 9.3 km
  • Apple Campus - 10 mi / 16.1 km
  • Levi's Stadium - 10.8 mi / 17.4 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive
  • San Francisco International Airport (SFO) - 31 min drive
  • Oakland Intl. Airport (OAK) - 47 min drive
  • San Antonio Station - 25 min walk
  • California Ave Station - 5 min drive
  • Mountain View Station - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (USD 14.00 per night)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hilton Garden Inn Palo Alto’s small print

Also known as

  • Hilton Garden Inn Palo Alto Hotel
  • Hilton Garden Inn Palo Alto
  • Hilton Palo Alto Palo Alto
  • Hilton Garden Inn Palo Alto Hotel
  • Hilton Garden Inn Palo Alto Palo Alto
  • Hilton Garden Inn Palo Alto Hotel Palo Alto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • 0.195 percent tourism fee will be charged

Optional extras

Self parking costs USD 14.00 per night

Breakfast costs between USD 12 and USD 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Palo Alto

  • Does Hilton Garden Inn Palo Alto offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Palo Alto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Palo Alto?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Palo Alto?
    Yes. Self parking costs USD 14.00 per night. Electric vehicle charging is available.
  • Is there a pool at Hilton Garden Inn Palo Alto?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Garden Inn Palo Alto?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hilton Garden Inn Palo Alto?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hilton Garden Inn Palo Alto?
    Yes, Garden Grille and Bar offers American cuisine. Nearby restaurants include The Sea by Alexander's (4-min walk), Dinah's Poolside Restaurant (5-min walk), and Fuki Sushi (7-min walk).
  • What is there to do at Hilton Garden Inn Palo Alto and nearby?
    Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Recent reviews

Fabulous 8.6 From 439 reviews

Good 6.0
Hope Things Get Better
Close in consistency to most Hilton Garden Inn stays; always clean and well-appointed environment. Five things I noticed as uncharacteristic of this hotel location: 1). Avoidant staff at the front desk 2). Unusually intense Covid interview 3). No coffee available in lobby or by staff in the morning. 4). An aloof feel by staff, in general 5). There are two towers to this hotel, which were never explained after registration for elevator access to each Palo Alto is still in “lock-down” mode, with masks required on hiking trails, in parks and on sidewalks- after half the world is already vaccinated. However, the disconnection with customers was as though this particular hotel was in fear mode. Most other businesses I visited in Palo Alto felt less regimented or unfriendly. It seems outside forces are putting pressure on this hotel or management is simply disengaged.
Robert, us1 night trip
Poor 2.0
Two days of lost work
No wifi and hot water for 2 days.
us2 night business trip
Very good 8.0
first post covid trip
STEPHEN, us4 night trip
Exceptional 10.0
Excellent
My son had a procedure and we were expecting to go home that day - we live out of the area- we were able to get a room quickly and they even made an exception for early check in so my son could rest. Very kind and caring staff!!
Lisa, us1 night family trip
Fair 4.0
Key Card Machine Not Working.
Their key card machine was not working, could not check in.... They let me in my room via actual key, I could not go get my stuff from my car cause i had no key.
us1 night business trip
Very good 8.0
Open the restaurant
My stay was good. I am saddened the restaurant was closed as they prepare good meals. I think it could stay open and deliver the food to outside the room, no interaction
Evelyn, us1 night business trip
Very good 8.0
Overall the stay was great. Everything was clean and felt safe and secure. Because of COVID obviously we couldn't enjoy any of the amenities, which was a bummer. I'm not sure why they aren't utilizing their outdoor space for outdoor dining/outdoor bar area. I would suggest that they have some disposable plates and napkins available in rooms since now the only food or drink you can get is from the sundries in the lobby, and we found ourselves using TP as a napkin/plate. Not ideal.
Julie, us2 night trip
Fair 4.0
Hotel was nice and very clean. The walls are extremely thin though. I was looking forward to sleeping in on a Sunday morning away from home, but had no choice but to wake up with my neighbors. I could clearly hear the TV on one side and music on the other, plus the conversations of the people in those rooms. Add on the walking from above and I had to get up and get out!
us1 night trip
Exceptional 10.0
Great location for stanford appointments
Great stay with a great location. Close to stanford which made our appointments so much easier. Will be back! Only room for improvement are the incredibly stiff mattresses, but still got a great nights rest.
Dara, us2 night family trip
Exceptional 10.0
Beautiful property
Great stay. Clean, quiet and comfortable. Had noisy guests as soon as we got into our room. Requested to be moved, moved right away. Front desk pleasant and professional.
Susan, us1 night business trip

Hilton Garden Inn Palo Alto