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All properties in Nairobi, Nairobi County, Kenya

Cloud Hotel & Suites

4-star Nairobi hotel with outdoor pool, connected to a shopping center

  • Free WiFi and free parking
From
Rs3,029

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
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Corner of 4th Parklands and Masari Road, Nairobi, 00100, Kenya
7.8.Good.
  • Goog locality

    Feb 3, 2020

  • Had a lovely stay at Cloud Hotel. Nice sized rooms with comfortable beds, air…

    Feb 13, 2020

See all 25 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 39 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Diamond Plaza II - 1 min walk
  • Aga Khan University Nairobi - 14 min walk
  • Nairobi National Museum - 23 min walk
  • Westgate Shopping Mall - 27 min walk
  • Oshwal Religious Centre - 28 min walk
  • The Sarit Centre - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Suite
  • Standard Double Room
  • Room

What’s around

Landmarks

  • Diamond Plaza II - 1 min walk
  • Aga Khan University Nairobi - 14 min walk
  • Nairobi National Museum - 23 min walk
  • Westgate Shopping Mall - 27 min walk
  • Oshwal Religious Centre - 28 min walk
  • The Sarit Centre - 29 min walk
  • Kenya National Theatre - 32 min walk
  • Karura Forest - 37 min walk
  • Jeevanjee Gardens - 40 min walk
  • Nairobi Gallery - 44 min walk
  • UNHCR Kenya - 2.3 mi / 3.6 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 55 min drive
  • Nairobi (WIL-Wilson) - 31 min drive
  • Syokimau SGR Railway Station - 53 min drive
  • Syokimau Station - 55 min drive
  • Nairobi Station - 57 min drive
  • Airport shuttle (surcharge)
map
See on map
Corner of 4th Parklands and Masari Road, Nairobi, 00100, Kenya

At a glance

Hotel size

  • This hotel has 39 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Free pool cabanas
  • Pool umbrellas

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Russian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 9 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one way)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 20 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Cloud Hotel Nairobi
  • Cloud Nairobi
  • Cloud Hotel & Suites Hotel
  • Cloud Hotel & Suites Nairobi
  • Cloud Hotel & Suites Hotel Nairobi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Cloud Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from noon - midnight. Check-out time is 11:30 AM. Contactless check-in is available.
  • Yes, there's an onsite restaurant that offers alfresco dining, local and international cuisine, and pool views. Nearby restaurants include Curry Flavors (9-min walk), Retro Cafe (9-min walk), and Legends Restaurant (9-min walk).
  • Yes, an airport shuttle is available. The charge is USD 30 per vehicle one way.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes safari tours and ecotours. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. Cloud Hotel & Suites also has a Turkish bath.
7.8.Good.
  • 8.0.Very good

    don't except to have the same quality as 4 star hotel for pool or spa

    6 night trip, Jan 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A View from the Clouds.

    Good service and lovely restaurant with a view of the city.

    Jerrill, 1 night family trip, Dec 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The shower took a long time to get hot when I had to shower between 00h00 and 03h00, but it did get hot. The staff were friendly and very helpful. I walked almost everywhere during the day and felt safe at all times.

    AN, 3 night business trip, Dec 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lot of noise and banging due to construction near by during the night

    2 night family trip, Dec 9, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I did not get the suite I booked but what seems to be a normal room. Restaurant was closed and there was no room service. The location and surrounding environment is awful. The only positive note was the efforts made by the receptionist to help me to get food from another hotel.

    1 night business trip, Mar 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Exceptional

    fantastic staff and good location. Beds were comfortable. We will definitely stay here on our next trip to Kenya.

    Mohidin, 2 night romance trip, Feb 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel has character and is not a standard global hotel. Its well located near shops and restaurants and has excellent facilities including a good gym and a pool. Most of all it is clean and the the breakfast is excellent.

    4 night trip, Jan 31, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great staff.

    Victoria at the front desk and the rest of the staff were great. The hotel is in a building with other things. The area around it is more Indian than African. There is a movie theatre in the building across the street. Breakfast was delicious.

    Lisa, 2 night romance trip, Dec 24, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    The room was poorly maintained and so many fixtures had been installed in a very poor way - not straight, not properly attached etc. The lamp shade in the room was very dirty. The bathroom sink plug got stuck so couldn't let water drain. Breakfast was good!

    Anthony, 1 night trip, Dec 19, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Friendly staff, good gym, good location

    Juha, 1 night business trip, Nov 25, 2018

    Verified Hotels.com guest review

See all 25 reviews