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Condado Vanderbilt Hotel

5-star beachfront hotel with spa, near Condado Beach

  • Free WiFi
From
Rs33,014

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9.4.Exceptional.
  • The hotel was superb. The staff was incredible and at your service continuously! My…

    Apr 4, 2021

  • We came to Puerto Rico for our honeymoon and stayed 4 nights at the Vanderbilt. I have…

    Mar 29, 2021

See all 1,700 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 316 guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Condado
  • Condado Beach - 8 min walk
  • Puerto Rico Convention Center - 27 min walk
  • Pan American Pier - 30 min walk
  • Casino del Mar at La Concha Resort - 4 min walk
  • Escambron Beach - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Bedroom, Ocean View (Biltmore)
  • Suite, 1 Bedroom, City View (Commodore)
  • Room, 1 King Bed (Heritage)
  • Room, 1 King Bed, Ocean View, Tower
  • Room, 2 Queen Beds, Ocean View, Tower
  • Room, 1 Queen Bed (Heritage)
  • Suite, 1 Bedroom, Oceanfront (Commodore)
  • Room, 2 Queen Beds (Heritage)
  • Room, 1 King Bed, City View, Tower
  • Suite, 2 Bedrooms, City View (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Commodore)
  • Suite, 2 Bedrooms, Terrace, Oceanfront (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Vanderbilt)
  • Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Location

  • In Condado
  • Condado Beach - 8 min walk
  • Puerto Rico Convention Center - 27 min walk

What’s around

Landmarks

  • In Condado
  • Condado Beach - 8 min walk
  • Puerto Rico Convention Center - 27 min walk
  • Pan American Pier - 30 min walk
  • Casino del Mar at La Concha Resort - 4 min walk
  • Escambron Beach - 26 min walk
  • Parque La Ventana al Mar - 1 min walk
  • Atlantic Beach - 3 min walk
  • Plaza Antonia Quinones - 11 min walk
  • Plaza del Mercado - 16 min walk
  • Paseo Caribe - 17 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 10 min drive

At a glance

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 25 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1919
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.

Recreation

On Site

  • Sauna
  • Spa tub
  • Fitness classes on site
  • Free bicycles on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Condado Vanderbilt Hotel San Juan
  • Condado Vanderbilt Hotel Hotel San Juan
  • Condado Vanderbilt Hotel
  • Condado Vanderbilt San Juan
  • Condado Vanderbilt
  • Condado Vanderbilt Hotel Hotel
  • Condado Vanderbilt Hotel San Juan

Optional extras

Valet parking costs USD 30 per day with in/out privileges

Breakfast costs between USD 35 and USD 50 for adults, and USD 25 and USD 35 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 150 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: 20 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Condado Vanderbilt Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 30 per day.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Solera (3-min walk), Stop & Go (3-min walk), and Kabanas (4-min walk).
  • No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (4-min walk) and Sheraton Casino (3-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Condado Vanderbilt Hotel also has 4 bars, a 24-hour fitness center, and a sauna, as well as beach cabanas and a garden.
9.4.Exceptional.
  • 6.0.Good

    Windy spot at an expensive property

    This is an expensive hotel. The quality of the experience wasn’t worth the price. The food and drinks were overpriced and it was hard to get a decent spot at the pool. Drink service wasn’t as attentive as other resorts. CoVid restrictions restricted ordering directly from bar. The resort was attractive and well kept. Staff were helpful and professional. The room design was a bit odd. Extensive amount of cabinets in oversized kitchen area and oversized bathroom, while room was normal sized. Biggest issue was wind. Perhaps this is a seasonal or coincidental issue or attributed to the “elevation” of the pool deck, but strong winds perpetually blowing made it cool at times and difficult to keep track of possessions. Speaking with locals Condando is known for these conditions. Staying near Carolina was a much more comfortable experience.

    nina, 2 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best on the Island

    We loved our stay here! It was a great location, the staff was AMAZING, everything was super clean and we would go back in an instant.

    4 night trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    buen hotel , pero no tan bien el restaurante

    Fuimos al steak house y esperamos mas de 2 horas y nunca nos atendieron. El resto del hotel todo muy bien.

    Victor, 4 night trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Above & beyond!

    On walking in Edgar made us feel very welcome & while our room wasn't immediately available, a quick beer later it was. Derek at the pool provided exceptional service as did Javier at the lobby bar. The hotel was clean & took COVID protocol seriously. Our room was fantastic & the view amazing. We'll definitely be back!

    Mat, 3 night trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good stay but service needs improvement

    While the hotel is comfortable and the rooms are nice, the service in general and particularly in the Ola Bistro and by the poolside needs to be improved.

    4 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    5 star location but not worth the price

    Great location, clean, beautiful views. We traveled for our anniversary and appreciated they had a separate pool for adults. The hotel is gorgeous and well maintained. Front desk staff is a little slow but customer service in general on the island is generally slower. The food at Olas was resort pricing and again, slow service. The valet attendants were quick and we never waited long for car retrieval.

    Angela, 4 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfection !!

    Amazing !!!!!! Absolutely perfect hotel !!!!

    Gina, 2 night trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    if you can stay 4 or 5 days.

    raymond, 6 night trip, Jan 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The building, grounds, and beach itself are all beautiful. I loved that they were very serious about covid protocol and were operating at limited capacity. The room was very clean and had everything we needed. The only thing that wasn’t perfect for me was the ola restaurant. I’m very serious about food so if dishes are going to be pricier than average, I would like the quality to match that, and I wouldn’t say that it does there. But it was no issue because there were tons of breakfast and lunch options walking distance. And STK was lovely. Will definitely stay again.

    3 night romance trip, Jan 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    This the best hotel in Condado. Everything is perfect except for service in the Ola Oceanfront Restaurant. Inside the restaurant was poor as well as service to pool chairs from the restaurant. The experience was bad all three days of our stay so the issue was not a specific person but service overall, specially the guys from the bar which always seemed like they were angry at everything.

    3 night romance trip, Jan 6, 2021

    Verified Expedia guest review

See all 1,700 reviews