Swiss-Garden Hotel Melaka

Photo gallery for Swiss-Garden Hotel Melaka

Primary image
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Swiss-Garden Hotel Melaka

Swiss-Garden Hotel Melaka

4.5 star property
Luxury hotel with 1 indoor pools, connected to a shopping center, near Jonker Street Night Market

7.4/10 Good

569 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free area shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Jonker Street Night Market - 19 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 87 min drive
  • Free area shuttle

About this property

Swiss-Garden Hotel Melaka

4.5-star luxury hotel connected to a shopping center
A terrace, a shopping mall on site, and a coffee shop/cafe are just a few of the amenities provided at Swiss-Garden Hotel Melaka. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at The Blue Chip Lounge, the onsite restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and an outdoor tennis court
  • An area shuttle, concierge services, and an elevator
  • Guest reviews say good things about the pool, helpful staff, and walkable location
Room features
All guestrooms at Swiss-Garden Hotel Melaka have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Free local shuttle

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (10656 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Shopping mall on site
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Blue Chip Lounge - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 35 for adults and MYR 29 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

Does Swiss-Garden Hotel Melaka offer free cancellation for a full refund?
Yes, Swiss-Garden Hotel Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swiss-Garden Hotel Melaka?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Swiss-Garden Hotel Melaka on 6 October 2022 start from ₹4,407, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swiss-Garden Hotel Melaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Swiss-Garden Hotel Melaka?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Swiss-Garden Hotel Melaka?
Sorry, pets aren't allowed.
Is parking offered on site at Swiss-Garden Hotel Melaka?
Yes, there's free self parking.
What are the check-in and check-out times at Swiss-Garden Hotel Melaka?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Swiss-Garden Hotel Melaka and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor and outdoor pools after a day out and about. Swiss-Garden Hotel Melaka also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Swiss-Garden Hotel Melaka?
Yes, there's an onsite restaurant, The Blue Chip Lounge. Nearby restaurants include RUMAH MAKAN PUTERI LEDANG (9-min walk), Floyds Kitchen (11-min walk), and Row Six Melaka (13-min walk).
Does Swiss-Garden Hotel Melaka have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Swiss-Garden Hotel Melaka like?
Swiss-Garden Hotel Melaka is located by the river, a short 19-minute walk from Jonker Street Night Market and 16 minutes' walk from The Shore Oceanarium. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.3/10

Staff & service

7.9/10

Amenities

7.5/10

Property conditions & facilities

7.0/10

Eco-friendliness

2/10 Poor

Siew Choo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Satisfied staycation
The room was clean, comfortable, and the staffs were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Melaka downtown.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Teng, 2-night trip
Verified Hotels.com guest review

8/10 Very good

WAHIDAYANTY BINTI, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience stay in Swiss Garden Hotel
Room bedsheets & pillow case torn, smelly, yellowish. Broken furniture and bathroom shower pipe. Poor room cleanliness. Poor customer service.
Tan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lin Yin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

CHOW LING, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Choon Yew, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is next to a mall but the mall is dead. There is a Starbucks downstairs. Free parking was inconvenient because has to access thru the mall. So we decided to pay for the valet parking. The towel has yellowish stain. Lack of mirror, the only mirror is in the toilet and the lighting is not bright enough to do the make up. Lounge was closed during the stay.
1-night trip
Verified Hotels.com guest review

4/10 Fair

KAZUTOYO, 1-night trip
Verified Hotels.com guest review