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Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Property amenity
Body treatments, facials
Point of interest
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Hotel New Otani Tokyo Garden Tower

4.5 star property

Reviews

9.2 out of 10
Wonderful

About this property

Luxury hotel with 20 restaurants, near Tokyo Imperial Palace
  • Airport transfer
  • Bar
  • Free parking
  • Spa
  • 24/7 front desk

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Hotel New Otani Tokyo
    ‪4 min walk‬
  • Tokyo Imperial Palace
    ‪18 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪45 min drive‬

At a glance

DONE

Hotel size

    • 836 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 20
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.
    • Meals are not included in the room rate for children ages 5 and younger included in the reservation.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle from 7:30 AM to 9:30 PM*

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle service is offered for an extra charge of JPY 3600 per person (one-way)

Renovations and closures

This property is closed from February 24 2025 to February 25 2025 (dates subject to change).
The property will be renovating from February 3 2025 to February 4 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Airport shuttle service for children costs JPY 1800 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 6000 per person, per day. Facilities include a sauna, a spa, and a swimming pool.
  • Guests under 18 years old are not allowed in the swimming pool or spa tub

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower currently open?

This property is closed from February 24 2025 to February 25 2025 (dates subject to change).

Does Hotel New Otani Tokyo Garden Tower offer free cancellation for a full refund?

Yes, Hotel New Otani Tokyo Garden Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Tokyo Garden Tower?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel New Otani Tokyo Garden Tower?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel New Otani Tokyo Garden Tower?

Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3600 per person one-way.

What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel New Otani Tokyo Garden Tower and nearby?

Hotel New Otani Tokyo Garden Tower has 4 bars and spa services, as well as a garden.

Are there restaurants at or near Hotel New Otani Tokyo Garden Tower?

Yes, there are 20 onsite restaurants.

What's the area around Hotel New Otani Tokyo Garden Tower like?

Hotel New Otani Tokyo Garden Tower is a short 9-minute walk from Fukuma Station and 18 minutes' walk from Tokyo Imperial Palace. Travelers say that the hotel is in a great location.

Reviews

9.2 out of 10
Wonderful

Recent reviews

Recent reviews

10 out of 10 Exceptional

Amazing spread for breakfast. Conformable spacious rooms.