Imperial Heights Hotel, Entebbe

Photo gallery for Imperial Heights Hotel, Entebbe

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
10 bedrooms, Egyptian cotton sheets, in-room safe, desk
10 bedrooms, Egyptian cotton sheets, in-room safe, desk

Overview of Imperial Heights Hotel, Entebbe

Imperial Heights Hotel, Entebbe

4.0 star property
4-star hotel in Entebbe with outdoor pool and restaurant

8.0/10 Very good

62 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Plot 13, Church Road, Entebbe, 4352000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Health club
  • 24-hour room service
  • Spa services
  • In-room childcare
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • 10 bedrooms
  • Refrigerator
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Temperature checks

Choose dates to view prices

About this area

Getting around

  • Entebbe Intl. Airport (EBB) - 10 min drive
  • Airport shuttle (surcharge)

About this property

Imperial Heights Hotel, Entebbe

Imperial Heights Hotel, Entebbe is just 3.8 mi (6.2 km) from the airport and offers a shuttle (available 24 hours) for USD 10 per person one-way. Guests can indulge in deep-tissue massages and enjoy international cuisine at Bridge Bar and Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a rooftop terrace, and a bar/lounge. The helpful staff and nice bathrooms get good marks from fellow travelers.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • 10 bedrooms
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Dining

Bridge Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: USD 2 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Frequently asked questions

Overall score and ratings

8.0

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

Rolf, 1-night trip
Verified Hotels.com guest review

2/10 Poor

My card was overcharged
UMAR, 1-night romance trip
Verified Expedia guest review

8/10 Very good

B C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Michael, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Ian, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Tiong, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Jennifer, 3-night trip
Verified Expedia guest review

8/10 Very good

Liked staff availability, friendliness and professionalism
suzanne n, 1-night business trip
Verified Expedia guest review

4/10 Fair

The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Carlton, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Angela, 3-night trip
Verified Hotels.com guest review