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Holiday Inn Abu Dhabi Downtown, an IHG Hotel

Photo gallery for Holiday Inn Abu Dhabi Downtown, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Overview of Holiday Inn Abu Dhabi Downtown, an IHG Hotel

Holiday Inn Abu Dhabi Downtown, an IHG Hotel

4-star property
4-star Abu Dhabi hotel with 1 outdoor pools, connected to the convention center

8.2/10 Very good

210 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Sheikh Zayed The 1st Rd Electra Street, Abu Dhabi, 0000

Room options

About this area

What's nearby

  • In Abu Dhabi City Center
  • Sheikh Zayed Grand Mosque - 31 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 36 min drive

Restaurants

  • Nihal Restaurant - 6 min walk
  • Airlines Restaurant - 6 min walk
  • Evergreen - 6 min walk
  • Dragon Bao Bao - 7 min walk
  • Bait El Khetyar - 7 min walk

About this property

Holiday Inn Abu Dhabi Downtown, an IHG Hotel

Enjoy your visit to Abu Dhabi with a stay at Holiday Inn Abu Dhabi Downtown, an IHG Hotel. You can indulge in hot stone massages, body treatments, or reflexology, and La Piazza Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a health club, and a fitness center are other highlights at this upscale hotel. Fellow travelers love the helpful staff and breakfast.

Languages

Arabic, English, Filipino, Hindi, Serbian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 241 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking
  • Onsite self parking (AED 15 per day)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • English
  • Filipino
  • Hindi
  • Serbian
  • Vietnamese

Room amenities

Be entertained

  • 37-inch TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, Thai massages, and body treatments. A variety of treatment therapies are provided, including reflexology.

Dining

La Piazza Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Jones the Grocer - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 55 per person (approximately)
  • Credit card charges are subject to an extra charge of 5 percent

Children & extra beds

  • Rollaway beds are available for AED 100.0 per day

Parking

  • Self parking costs AED 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Abu Dhabi Downtown Hotel
Holiday Inn Abu Dhabi Downtown
Sands Hotel Abu Dhabi
Abu Dhabi Downtown, An Ihg
Holiday Inn Abu Dhabi Downtown
Holiday Inn Abu Dhabi Downtown, an IHG Hotel Hotel
Holiday Inn Abu Dhabi Downtown, an IHG Hotel Abu Dhabi
Holiday Inn Abu Dhabi Downtown, an IHG Hotel Hotel Abu Dhabi

Frequently asked questions

Does Holiday Inn Abu Dhabi Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Abu Dhabi Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Abu Dhabi Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Abu Dhabi Downtown, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Abu Dhabi Downtown, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Abu Dhabi Downtown, an IHG Hotel?
Yes, there's free valet parking.
What are the check-in and check-out times at Holiday Inn Abu Dhabi Downtown, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Abu Dhabi Downtown, an IHG Hotel and nearby?
Holiday Inn Abu Dhabi Downtown, an IHG Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Holiday Inn Abu Dhabi Downtown, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Nihal Restaurant (6-min walk), Airlines Restaurant (6-min walk), and Evergreen (6-min walk).
Does Holiday Inn Abu Dhabi Downtown, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Holiday Inn Abu Dhabi Downtown, an IHG Hotel like?
Holiday Inn Abu Dhabi Downtown, an IHG Hotel is in Abu Dhabi City Center, a short 8-minute walk from Madinat Zayed Shopping Center and 11 minutes' walk from Abu Dhabi Commercial Bank. Travelers say the area is central and good for shopping.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Mohamed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rajeev, 3-night trip
Verified Hotels.com guest review

4/10 Fair

OK over all They charged me An "Extra Guest" hidden fee and hotel refused to return that back even though we did not exceed the maximum number of the guest, so becarfull.
Ahmad, 9-night family trip
Verified Expedia guest review

4/10 Fair

The hotel was ok, clean and staff were nice over all. However, i was over charged a hidden fee " Extra Guest Fee" by the hotel and they refused to give it back to me. Becarefull when booking in this hotel.
Ahmad, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff is very friendly and accommodating.
Timothy, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and spacious rooms. Helpful and courteous staff. Overall very good hotel. Hotels.com booking process very poor. This was the only bad experience I had during this trip. Next time I will contact and book directly with hotels.
6-night trip
Verified Hotels.com guest review

6/10 Good

Shahid, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Claude, 12-night trip
Verified Hotels.com guest review

8/10 Very good

Jovan, 2-night family trip
Verified Hotels.com guest review